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Top Customer-Driven B2B eCommerce Trends

GetElastic

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention. Improved brand reputation.

B2B 146
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The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

But customer service must be prioritized by every organization. Here are three data-backed reasons why: Good customer service leads to increased customer retention rates. ? Customer service plays a crucial role in brand image. Proactive customer service is a powerful form of marketing.

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Last minute tips and tricks for BFCM – 2023 + checklist

lateshipment

We know that as a brand, you must have worked on your SEO months ago and worked on various deals and marketing strategies to lock in the BFCM crowd. Retarget buyers with Banners and pop-ups in session Banners and pop-ups would be something that brands already do when a customer enters the website. BFCM is just around the corner.

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11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

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The Best Loyalty Apps for Shopify to Boost Customer Relationships

Ecommerce Platforms

Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers. The technology comes with a fantastic app market, brimming with tools to add to your store.

Shopify 210
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Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

Retail TouchPoints

“It’s getting more expensive to acquire customers online and performance seems to not be as strong as it used to be, so optimization of that paid allocation is a big focus for us right now,” Gopinath said. We’re also not just with Meta , but moving to Pinterest and asking if we should be spending on TikTok.

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CART INSIDERS E-Summit: Day 1 Recap

Omnisend

The first day featured speakers from Visiture, Trustpilot, Mutesix, and Fix My Churn, who shared their actionable insights on everything from how to create a more relevant welcome series to SEO and content strategies. Throughout the day, we covered a variety of topics focusing on acquiring and engaging your customer base.

SEO 78