Retail TouchPoints

AUGUST 30, 2023

With customer behaviors and expectations changing so rapidly, it’s difficult to pinpoint what truly drives this lack of brand love and loyalty. For example, 18% of retailers said they used metaverse stores and offerings as customer acquisition tools in 2023. based survey conducted by Dynata. But what’s happening in retail specifically?

Customer Loyalty 256

Customer Loyalty Retail Shipping Costs Financial Services 256

Retail TouchPoints

JUNE 30, 2021

Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As a result, customers are increasingly turning to mobile devices to shop and becoming loyal to retailers that deliver digital experiences tailored to their unique preferences. Understand the customer base.

Merchant Services 198

Merchant Services Payment Services Payments Customer 198

Retail TouchPoints

AUGUST 29, 2022

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss.

Mobile 309

Mobile Payment Services Payments Retail 309

Ecommerce Platforms

MARCH 14, 2022

Customers prioritize experience above all else when they visit brick-and-mortar establishments. A streamlined checkout experience, such as accepting contactless payments via credit card or taking payments from customers using Apple Pay, can increase profitability. Invoices and customer orders are charged 2.5%.

POS 197

POS Payment Services Mobile Payments 197

Ecommerce Platforms

FEBRUARY 20, 2020

Customer Support. Well, the hardware here typically entails stuff like iPads, tablets, PCs, card readers, barcode scanners, receipt printers, cash drawers, customer display, etc. Then meanwhile, your point of sale PC or tablet provides the primary user interface, and proceeds to exchange packets of data with the cloud servers.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

Customer Support. Well, the hardware here typically entails stuff like iPads, tablets, PCs, card readers, barcode scanners, receipt printers, cash drawers, customer display, etc. Then meanwhile, your point of sale PC or tablet provides the primary user interface, and proceeds to exchange packets of data with the cloud servers.

POS 104

POS Payment Services Merchant Services lightspeed 104

Sailthru

JUNE 27, 2018

Multiple themes are presented in the research, but in our opinion, three stand out above the others in their impact to reshaping how marketers need to be approaching customer engagement and technology evaluation. Customer Profile Management. Customer profile management and customer data management are not new needs.

Multichannel 60

Multichannel Merchant Services Technology Channel 60

Retail TouchPoints

AUGUST 20, 2021

As 76% of businesses that are advanced in their integration of technology, business goals and analytics report a more favorable market position, retailers today can’t miss out on using customer data to improve virtually every aspect of their operations. . Adapt your offerings. In 2020, 88% of consumers in the U.S.

Customer Data 346

Customer Data Payment Services Customer Financial Services 346

365 Retail

OCTOBER 21, 2022

UK retailers are at the sharp end of rapid digital transformation as they race to keep pace with shifting customer demands but many of the UK’s leading brands are struggling to adapt, according to groundbreaking new research. Retailers are not alone in their struggle, either.

Financial Services 96

Financial Services Retail Technology Improvements 96

ROI Revolution

DECEMBER 13, 2021

Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Walmart’s DSP will be the first full-stack DSP built on The Trade Desk, a leading global DSP solution that provides both first-party data and third-party data. December 6. Programmatic stats to keep in mind in 2022.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

ROI Revolution

DECEMBER 6, 2021

Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. With Chrome having over 70% of the market share for browsers, this shift will have a huge impact on how brands track, target, and engage with customers. US digital ad spend for CPG is expected to increase 16.4% October 19.

Multi-channel 78

Multi-channel Consumer Marketing Shipping Costs 78

ROI Revolution

NOVEMBER 1, 2021

Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Kroger’s customer loyalty program will be the source of the new marketplace. Kroger is able to retain and use 96% of the data gathered from transactions tied to its loyalty program. billion in 2020. October 19.

Multi-channel 78

Multi-channel Consumer White Paper Marketing 78

ROI Revolution

AUGUST 5, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm. 65% express the need for more frequent communication with customers.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Last year, low prices and the ability to purchase online were the top concerns for customers. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. Additionally, customers leave far more reviews beginning in November and through the new year. September 9.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. 65% express the need for more frequent communication with customers. are seeing customers be less willing to pay full price. May 20 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm. 65% express the need for more frequent communication with customers. May 20 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

The COVID-19 pandemic has sparked a true customer transition to digital. Reaching your customers wherever they are, though easier said than done, will be the name of the game and the way that brands will win out against their competitors. are seeing customers be less willing to pay full price. in 2022 to make up 16.1%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. With demand for freight high and supply so low, it’s becoming very expensive for brands to ship the products their customers buy. How did it happen? September 9. COVID-19’s impacts on the apparel industry.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Additionally, customers leave far more reviews beginning in November and through the new year. Taking time to respond with solutions to issues shows potential customers that your business cares about its customers. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. September 9.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm. 65% express the need for more frequent communication with customers.

eCommerce 78

eCommerce Social Media Payment Services Payments 78