Remove Customer Remove Customer Experience Remove Leisure Remove Recommendation
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FILA Site Enhancements Boost Conversions, Dramatically Reduce Bounce Rates

Retail TouchPoints

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies and feet of consumers. FILA needed to quickly move its website experience from a relatively static brand catalog to an appealing, efficient direct-to-consumer sales portal.

Apparel 243
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Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Retail TouchPoints

Leisure travel, luxury products and eating out were among the discretionary categories that saw the biggest bump year over year. Nearly three-quarters of consumers ( 73% ) said they expect their disposable income to stay the same or improve over the next 12 months.

Consumer 246
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The Product of Places: The Secret Equation to Convening Consumers

Retail TouchPoints

When retail clients hire our firm, we present two general paths: 1) They can attract customers by lowering their prices and joining the commodity slugfest online, or 2) They can command a slight premium by convening customers around an experience that provides a physical, social and emotional payoff.

Consumer 130
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Why UK Retailers Should Save Some of Their Christmas Marketing Spend for Chinese New Year

Retail TouchPoints

As a result, shopping during this period is not merely a leisure activity but a cultural norm. Partner with Chinese Influencers : Chinese consumers are very reliant on online recommendations from both their friends and Chinese influencers. It is unlikely that travel next year will be back to the pre-pandemic peak.

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Why Experiential And Omnipresent Retail Will Help Traditional Stores Survive And Thrive

RTP blog

Bridge The Gap Using technology to manage customers across various channels, enabling them to switch seamlessly between online and offline mediums, is one method being used to address this. Think about a customer who purchases a Prada bag online. How can you decipher whether they are an existing customer that also shops online?

Retail 150
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10+ E-Commerce Memes On Post-Purchase Experiences

lateshipment

Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. Well, most work memes describe conditions at the workplace or a specific situation, like a customer coming in with a weird request. You can either do this or do not do this.

eCommerce 130
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The Future of Retail: Integrating IoT and AI in Store Operations

365 Retail

More impressively, they provide virtual try-on experiences – whether it’s for apparel or visualizing how a new piece of furniture would look in your living room, enhancing customer engagement and satisfaction. This subtle yet impactful use of technology makes shopping feel more like a leisurely activity than a chore.