365 Retail

JANUARY 29, 2024

This free-entry event extends its reach far beyond the retail world, offering invaluable resources, insights, and networking opportunities for sectors including hospitality, leisure, and more. It’s an unmissable event for anyone committed to creating compelling and effective physical customer experiences.

Events 111

Events Leisure Seminar Customer Experience 111

Forrester eCommerce

MAY 5, 2020

Take Netflix, for example: its investor FAQ page explains that its competition is not merely other streaming services, but also other leisure activities like reading a book. When it comes to vying for consumers’ attention and share of wallet, brands face an increasingly varied mix of competitors.

Leisure 303

Leisure Books Marketing Other 303

Retail TouchPoints

DECEMBER 2, 2020

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies and feet of consumers. FILA needed to quickly move its website experience from a relatively static brand catalog to an appealing, efficient direct-to-consumer sales portal. said Trenson. “We

Apparel 243

Apparel Customer Experience B2B Leisure 243

Retail TouchPoints

MARCH 16, 2023

To succeed in reaching potential customers where they are, your team must employ a culturally competent localization strategy to establish a competitive advantage. Culture shapes consumer motivations, deliberation styles and decision-making, affecting every stage of the customer journey.

Consumer 290

Consumer Leisure Technology Travel 290

365 Retail

APRIL 5, 2024

This initiative aligns with Angel Central’s goal to elevate its retail and leisure offerings to better serve its visitors. Scheduled to welcome customers later this month, the new KIKO Milano store will be housed in an 818 sq ft space alongside notable brands like Rituals and MUJI.

Leisure 62

Leisure Management Events Customer Experience 62

365 Retail

OCTOBER 20, 2023

It’s not only retail-centric; representatives from the hospitality and leisure industries will also find tremendous value. Think of this as a two-day intensive course on enhancing physical spaces to attract and retain customers, a must-attend event for businesses involved in crafting consumer experiences in any physical space.

Leisure 52

Leisure Seminar Events Retail 52

Retail TouchPoints

APRIL 17, 2024

When retail clients hire our firm, we present two general paths: 1) They can attract customers by lowering their prices and joining the commodity slugfest online, or 2) They can command a slight premium by convening customers around an experience that provides a physical, social and emotional payoff.

Consumer 130

Consumer Leisure Customer Books 130

Retail TouchPoints

AUGUST 17, 2020

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities.

Retail 200

Retail Operations Travel Leisure 200

Retail TouchPoints

JULY 28, 2023

Leisure travel, luxury products and eating out were among the discretionary categories that saw the biggest bump year over year. Nearly three-quarters of consumers ( 73% ) said they expect their disposable income to stay the same or improve over the next 12 months.

Consumer 246

Consumer Leisure Multi-channel Retail 246

Wiser

SEPTEMBER 18, 2023

As we move forward, it is essential for retailers to remain agile, leveraging data and analytics to better understand customer behavior, anticipate trends, and make informed decisions. Parents and students alike can browse and compare a vast array of products at their leisure from the comfort of their homes.

Electronics 148

Electronics Retail Shipping Costs Leisure 148

Retail TouchPoints

NOVEMBER 17, 2021

“We really want to give our customers the ability to shop where they want, how they want. When our stores had to close for four months, some of the demand went online, but there also were very high-intent customers who waited until they reopened so they could touch and feel our products.”. Hoyler noted that: 94% of U.S.

Consumer 325

Consumer Omnichannel Leisure Supplies 325

365 Retail

NOVEMBER 15, 2023

Lakeside Shopping Centre is a prominent retail and leisure destination spanning 1.6 Significant investment has gone into the new space – reflected in increased prominence in the mall, better accessibility, as well as an enhanced customer experience – all of which will act as footfall drivers. “M&S

Leisure 98

Leisure Clothing Events Beauty and Health 98

365 Retail

OCTOBER 11, 2022

New research from American Express reveals British shoppers are increasingly seeking better value for money, quality, and convenience during the current economic climate, offering retailers new opportunities to engage customers and drive loyalty. . Additional findings include: .

Leisure 98

Leisure Merchant Services Customer Experience Consumer 98

Retail TouchPoints

JULY 21, 2021

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. But in the word of CAMP, the primary goal is to have their customers put their devices down and play. The location, aptly called Art CAMP , is reminiscent of summer camp and its myriad of activities.

Arts 264

Arts Toys Leisure Workshop 264

Retail TouchPoints

DECEMBER 5, 2023

As a result, shopping during this period is not merely a leisure activity but a cultural norm. Much as gym subscriptions spike around January in the UK, shopping spikes for the Chinese during Chinese New Year as people look to start the new year off fresh with a new wardrobe, pair of shoes or earrings.

Food and Beverages 273

Food and Beverages Marketing Travel Retail 273

365 Retail

NOVEMBER 15, 2021

He was most recently at Bourne Leisure, where he was Food and Beverage Director for Butlins. John Dunning, Restaurant Director, said: “Dobbies has always been a great place for food – I am looking forward to helping improve the restaurant offer for our customers.”. John Dunning is appointed as Dobbies’ Restaurant Director.

Food and Beverages 73

Food and Beverages Leisure Improvements Customer Experience 73

lateshipment

FEBRUARY 12, 2024

Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. Well, most work memes describe conditions at the workplace or a specific situation, like a customer coming in with a weird request. You can either do this or do not do this.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

Omnisend

JUNE 15, 2021

Customer lifecycle marketing is frequently hailed as the way to find success when targeting customers. Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . Engage with customers at different stages of the lifecycle. Reading Time: 7 minutes.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

365 Retail

JANUARY 24, 2024

More impressively, they provide virtual try-on experiences – whether it’s for apparel or visualizing how a new piece of furniture would look in your living room, enhancing customer engagement and satisfaction. This subtle yet impactful use of technology makes shopping feel more like a leisurely activity than a chore.

Operations 52

Operations Retail Leisure eCommerce 52

365 Retail

JULY 18, 2023

Trentham – in the heart of Staffordshire – sets itself apart from internet shopping thanks to its mix of independent retailers, big brand names, a garden centre, food and drink premises, leisure experiences and award-winning gardens.

Leisure 52

Leisure Retail Outdoor Accessories 52

365 Retail

OCTOBER 26, 2023

This comprehensive project includes retail, F&B, leisure facilities, community play areas, and new residential developments. That’s the enduring appeal of the outlet experience, and why retailers continue to incorporate outlet into their multi-channel strategies.”

Food and Beverages 62

Food and Beverages Leisure Multi-channel Fashion 62

365 Retail

JUNE 6, 2023

Braehead, a prominent retail and leisure destination in the UK, proudly announces the opening of a new store by renowned jewellery retailer, Pandora. The newly opened Pandora Braehead store offers a modern and inviting atmosphere, designed to enhance the customer experience.

Leisure 52

Leisure Management Customer Experience Retail 52

365 Retail

APRIL 20, 2022

It also places an emphasis on the delivery of brilliant customer service moving forward, ensuring the best operators are commended, whereas those that struggle to deliver excellence will suffer.”. New measures requiring legal changes, such as tackling fake reviews, will come into effect following parliamentary approval.

Consumer 62

Consumer Leisure Small Business Retail Subscription 62

RTP blog

APRIL 12, 2019

Bridge The Gap Using technology to manage customers across various channels, enabling them to switch seamlessly between online and offline mediums, is one method being used to address this. Think about a customer who purchases a Prada bag online. How can you decipher whether they are an existing customer that also shops online?

Retail 150

Retail Leisure Technology Recommendation 150

365 Retail

JANUARY 24, 2022

Following the oppression of isolation brought on by the pandemic, shopping-for-leisure in physical stores begins to replenish our essential need for real-time experiences and face-to-face interaction. FUTURE NORMAL – If brands can listen and innovate, customers will respond with open eyes and hearts.

White Paper 52

White Paper Leisure Banking Download 52

365 Retail

JULY 26, 2023

This will include: LEGO Pick a Brick Wall : a great way for customers to select the exact elements that they require for their builds. Store Associates : whether customers are picking out a gift, looking for the latest set, or bringing a LEGO fan in for a special treat, the LEGO team can help find the perfect set for everyone.

Leisure 52

Leisure Gifts Events Accessories 52

Retail TouchPoints

JUNE 24, 2021

Traditional retail obviously doesn’t have the natural draw of theme parks, but the underlying principle of focusing on the guest experience first and foremost can be key to turning a location into a destination and driving more foot traffic. Inspiring usage of social media is also an effective low-cost way to create experiential retail.

Retail 179

Retail Social Media Leisure Multichannel 179

Retail TouchPoints

MARCH 8, 2022

Through visitor surveys, Grant learned that consumers felt they were in a “no-pressure environment” that allowed them to browse and experience products freely and in a more tangible way. While the goal for any team is to create content that drives engagement and action, accuracy is even more central for the Babylist business.

Social Media 299

Social Media Leisure Consumer Toys 299

Ecommerce Platforms

MAY 30, 2023

This involves fast shipping, customizable packaging, order tracking, and more to ensure a superior customer experience. In addition, you can customize packages by adding branded inserts and/or using your own custom packaging. Their service comes with their proprietary fulfillment software, Global Fulfillment System (GFS).

Fulfillment 104

Fulfillment Shipping Costs Merchant Services Order Fulfillment 104

365 Retail

JUNE 12, 2023

Having served as a hub for Dyson’s groundbreaking technology for the past seven years, Bluewater’s transition from hosting a successful Dyson Demo Zone to the newly launched immersive retail space is driven by growing customer demand for a larger interactive experience of Dyson’s pioneering inventions.

Demo 51

Demo Leisure Technology Consumer 51

365 Retail

AUGUST 22, 2022

Entrants needed to demonstrate how technology enhances the retail store and enriches the customer experience. Cannabotech’s science-driven approach is prominent in its My Being retail store and in-store experience. The shortlist represents some of the very best in global retail, leisure and hospitality design and display.

Retail 57

Retail Leisure Technology Mobile 57

365 Retail

JULY 5, 2022

While it’s essential to accept that some customers will look to other brands in this current economic landscape, it will forever be true that the best customer is the one you already have. One vital way of keeping these customers engaged is to reward their loyalty. James Malia, UK MD at Prezzee. Fix the roof before it’s raining.

Leisure 70

Leisure Customer Loyalty Customer Experience Gifts 70

RTP blog

JUNE 16, 2017

Typically, lower prices won’t sway competitor loyalty or keep customers from shopping around if the alternative brand takes the time to recognize shopper preferences. Prior to founding Velocity, McShane held various senior marketing titles with London Events Agency and Archer Leisure.

Retail 150

Retail Leisure eCommerce Arts 150

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

365 Retail

AUGUST 16, 2021

Hotter, the comfort footwear brand, which has more than 4 million customers worldwide, has this week announced that the sale of active and outdoor shoes jumped up by 65% in July 2021 compared to July 2019, a category which now accounts for 20% of its total footwear sales, up from 11% in July 2019. .

Outdoor 62

Outdoor Leisure Fashion Technology 62

Omnisend

MAY 5, 2021

BOPIS, meaning Buy Online Pick Up In-Store, is the best of both worlds for busy customers. This provides valuable flexibility to the customer while avoiding steep shipping costs, long delivery times, and the hassle of shipping back returns. So for example, a customer makes an order in your store. What is BOPIS? An Online Store.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 105

Omnichannel Leisure Technology Channel 105