Retail TouchPoints

MARCH 21, 2023

“Omnichannel” has been an aspiration for brands for many years now, but while it used to refer to the merging of a retailer’s brick-and-mortar and ecommerce operations, it now means something very different. Without a doubt Amazon has been central to shaping ecommerce as we know it today.

eCommerce 286

eCommerce Fulfillment Shopify Omnichannel 286

Retail TouchPoints

MAY 3, 2023

“We believe our stores provide the very best presentation of our brands and are our highest source of new customer acquisition. And when we open stores, we also see a lift in our high-margin ecommerce sales.” The retailer also is testing a same-day delivery partnership with Shipt. Net sales for the quarter decreased 10.9%

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Presentation Multi-channel Specialty Retailers Omnichannel 248

Retail TouchPoints

JULY 13, 2022

99 Cents Only Stores is launching a new app to enable connected in-store shopping experiences with multi-language capabilities at all 382 locations in California, Texas, Arizona and Nevada. Swiftly will also create new revenue streams for us through enhanced connections between customers and leading national brands directly in our app.”.

Omnichannel 250

Omnichannel Payments Multi-channel Retail 250

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. in November 2022. reads the company announcement.

Merchant Services 260

Merchant Services Payment Services Multi-channel Shopify 260

GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts. Bank of America.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. billion in fees, labour, and lost business in 2020.

Merchant Services 105

Merchant Services White Paper Payment Services Multi-channel 105

ChannelSale

MARCH 13, 2024

Your search for tips to conquer the fulfillment frustration of e-commerce customers’ orders ends here. If e-commerce is the game-changer in the digitalized business world, it is the door-to-door delivery or e-fulfillment services that made it popular among people worldwide.

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Fulfillment eCommerce Multi-channel Order Fulfillment 59

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. Experts project that grocery ecommerce will double in the next five years. Provide smooth and efficient customer experiences. Modular platforms may be the answer grocers are looking for.

Payment Services 252

Payment Services Shipping Costs Omnichannel Fulfillment 252

365 Retail

NOVEMBER 28, 2022

If experience has become an integral part of brand strategy, it is because brands are more customer-focused than ever. Within the context of Omni channels, retail formats have also undergone significant development and have become more responsive to the retail environment and customers. An array of forms and formats.

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Omnichannel Customer Experience Management Payment Services 98

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 In light of that, it's no wonder that entrepreneurs are frequently finding new eCommerce-related opportunities to turn their passion into a living online. However, the right eCommerce platform is imperative to succeed in this venture.

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eCommerce Platforms eCommerce Payment Services Merchant Services 208

GetElastic

DECEMBER 21, 2021

A headline recently caught my eye, which highlighted the rising cost of delivering an ecommerce experience and how the days of going online for better deals may be shifting as retailers and branded manufactures start to raise prices online to improve margins. Returns/Exchanges.

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Shipping Costs eCommerce Customer Multi-channel 140

Ecommerce Platforms

MARCH 9, 2022

The best ecommerce platform for startups offers simple, yet intuitive functionality for companies ready to grow and sell. When you’re trying to innovate in your chosen market, you need an ecommerce environment that’s agile, and scalable – just like you. Unfortunately, choosing the ideal ecommerce platform is easier said than done.

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eCommerce Platforms Shipping Costs eCommerce Payment Services 222

Ecommerce Platforms

JUNE 20, 2023

The best free ecommerce platforms may not be as feature rich as their premium alternatives, but they do offer a useful way for business leaders to get started with their online sales strategy. If you’re on a very limited budget, or just want to test out the features of an ecommerce solution choosing a free service could be an excellent idea.

eCommerce Platforms 104

eCommerce Platforms Payment Services Payments eCommerce 104

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. The Retail Remix NRF Recap explores how the Big Show is shaping the future of commerce. The top five themes include: 1. ” 5.

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ACH Multi-channel Technology Customer Retention 253

Retail TouchPoints

FEBRUARY 9, 2023

But that same wave of electronic innovation that gave rise to Batteries Plus also put a drain on the retailer’s business as ecommerce began to take hold. Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re

Customer Data 196

Customer Data Customer Omnichannel Electronics 196

ESW

AUGUST 18, 2023

The world’s best-loved brands all have one thing in common: They deliver superior customer experiences. Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. What is Multi-Local Commerce? Multi-local commerce prioritises the shopper.

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

Retail TouchPoints

DECEMBER 15, 2022

While instinct and surmise may have worked in the past, today marketers need to recognize exactly what customers want, when they want it and how they want it. Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave.

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Multi-channel POS Customer Data Mobile 234

Ecommerce Platforms

OCTOBER 21, 2021

With so many eCommerce platforms to choose from, it's never been easier to launch your own online business. These solutions simplify the whole process: From building your eCommerce website to setting up a convenient shopping cart to marketing products – many of these platforms provide it all! BigCommerce. Squarespace.

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eCommerce Platforms Shipping Costs eCommerce Payment Services 222

Retail TouchPoints

FEBRUARY 9, 2022

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Payment Services 252

Payment Services Shopping Carts Omnichannel Multi-channel 252

GetElastic

JUNE 7, 2016

Navigating the omnichannel universe is a challenge for many retailers. Whether they started out online or as physical business, knowing which channels to leverage can be tricky. This article explores strategies for building an omnichannel business that makes sense to the reader’s unique business.

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Omnichannel eCommerce Multi-channel eCommerce Technology 113

Ecommerce Platforms

NOVEMBER 29, 2021

When it comes to choosing the best ecommerce platform, Australia has plenty of options. Just like the majority of the world today, Australians have rapidly embraced the benefits of ecommerce for quick and convenient transactions. Shopify is probably the best-known ecommerce platform anywhere. Who is this best for ?.

eCommerce Platforms 196

eCommerce Platforms Payment Services eCommerce Shipping Costs 196

Omnisend

JANUARY 6, 2021

Optimizing an ecommerce marketing strategy can seem like a daunting task these days. Sure, every ecommerce business is different, but there are certain key areas that, when optimized, are guaranteed to boost the marketing performance and revenues of any retailer, large or small. Reading Time: 8 minutes. Optimize Product Pages.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

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Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Omnisend

DECEMBER 14, 2023

Reading Time: 8 minutes There’s a common myth that ecommerce apps are only useful for large and established online stores. That they’re unnecessary for small ecommerce businesses. This article explores some of the best ecommerce apps, including their key features, pros, cons, and pricing. The reality? Let’s get started!

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Prisync

MAY 9, 2018

Among various e-commerce platforms, Magento is the most popular open-source e-commerce platform provider loaded with rich features aims to help e-commerce entrepreneurs to grow their businesses. These Magento-expert agencies are ready to help e-commerce entrepreneurs from scratch to the post site launch.

eCommerce 52

eCommerce Magento eCommerce Platforms Merchant Services 52

Ecommerce Platforms

FEBRUARY 23, 2021

As your business grows, your enterprise ecommerce platform needs to be equipped to handle a range of tasks, from rendering product catalogs to managing orders. Your ecommerce software holds your company together and keeps it running when you’re trying to guide your clients through your checkout. The Best Enterprise Ecommerce Platforms.

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eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

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Customer Customer Retention Social Media X-cart 88

GetElastic

JULY 8, 2022

No doubt personalization plays a critical part in any eCommerce strategy. When it comes to eCommerce merchandising campaigns it’s ok to get personal. What is eCommerce Personalization? So, what are the benefits of investing in eCommerce personalization? Answer the call for your B2B customers. Source: Twilio.

eCommerce 78

eCommerce B2B Beauty and Health Multi-channel 78

Steve Dennis

FEBRUARY 1, 2021

Indeed, the customer is the channel and retailers with a more harmonized and remarkable retail experience generally outperform those that have failed to break down silos. The lines are blurring. Digital drives brick and mortar and vice versa. So just what the heck is going on?

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Multi-channel eCommerce Books Department Stores 174

Ecommerce Platforms

MARCH 8, 2023

In today’s Shopify review, I’ll be covering everything store owners need to know about one of the most popular ecommerce store building platforms on the market. In my opinion, Shopify definitely is one best ecommerce builders on the market. However, it’s far from the only ecommerce tool out there. What is Shopify?

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Omnisend

JUNE 15, 2021

Customer lifecycle marketing is frequently hailed as the way to find success when targeting customers. Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . Engage with customers at different stages of the lifecycle. Reading Time: 7 minutes.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. However, it requires synergy between online commerce channels and physical retail to succeed.

eCommerce 282

eCommerce Shipping Multi-channel Small Business Retail 282

Teamwork Retail

JULY 8, 2020

Teamwork Commerce + Imagination Media. Make your business more efficient, more profitable & more accessible with Omnichannel retail. Omnichannel is a key retail buzzword, which has accelerated over the past few months. This flexibility is valuable, especially when it is impossible to sell to customers in a store physically.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Ecommerce Platforms

MARCH 8, 2023

Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. What Exactly is Ecommerce Live Chat?

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. What Exactly is Ecommerce Live Chat?

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. With global e-commerce sales projected to reach $6.3 A powerful solution for enterprise Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retailers.

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eCommerce Platforms eCommerce Payment Services Merchant Services 130