Customer Leisure Mobile Recommendation 
Retail TouchPoints
DECEMBER 5, 2023
As a result, shopping during this period is not merely a leisure activity but a cultural norm. WeChat Pay, a mobile payment solution from the ur-“everything app” WeChat, has become the norm for transactions within China — so make sure you can accept it and display that fact! But it will be further along than it is this Christmas.
Retail TouchPoints
SEPTEMBER 23, 2021
Decades of surveys have shown that a core motivation for brick-and-mortar shopping has been customers wanting to experience products in person before buying them. While the web may have become synonymous with “browsing,” the COVID-19 pandemic created a serious barrier between shoppers and leisurely real-world perusal of inventory.
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RTP blog
MAY 24, 2017
Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. Additionally, the team highlights what they think is the most exciting technology that will shape the retail customer experience. To trot out an old cliché, seeing is believing.
365 Retail
AUGUST 22, 2022
Entrants needed to demonstrate how technology enhances the retail store and enriches the customer experience. The data allows the team to make tailored recommendations for which products might be beneficial. The shortlist represents some of the very best in global retail, leisure and hospitality design and display.
UpSellIt
JANUARY 15, 2020
Going Beyond “Mobile Usability” to Create a Unified Omnichannel Experience. This reached new heights in the second half of the 2010s, as technological advances took mobile shopping from an idea in its infancy to a part of everyday life. In 2011, only 7% of ecommerce purchases happened on a mobile device.
GetElastic
NOVEMBER 10, 2021
There are any number of ways consumers today can connect with a brand and purchase products online – whether that’s on a website, in a mobile app, over email, on the phone, through social media, or in-store. 60% of customers define “immediate” as 10 minutes or less. Save on customer support costs and give your team time back.
iVend
AUGUST 27, 2020
Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.
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