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LiveChat Review: Clean Live Chat and Lead Generation with an Excellent Price Tag

Ecommerce Platforms

When customers are waiting on your website, they shouldn't have to find your contact page to get the information they need. Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. Customer Priority. Keep reading to learn more!

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The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

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WebinarJam Review: An Introductory Guide to WebinarJam

Ecommerce Platforms

In today’s WebinarJam review, we’re going to be introducing some of the top features and unique capabilities offered by a market-leading webinar platform. WebinarJam is one of the most popular tools available for creating and hosting webinars in today’s digital market. WebinarJam Pros ? WebinarJam Cons ? WebinarJam Pros ?

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Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

We’ve rigorously tested and compared them both to help you understand which stands out in the following categories: Main Features Pricing Design Marketing Customer Support. per month Enterprise: Custom pricing. But first, let’s have a glimpse into the pros and cons of both Squarespace and BigCommerce. . Squarespace Pros.

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How Technology Affects Communication

Kissmetrics

With this in mind, here’s a breakdown of everything you need to know about how technology affects communication with customers, plus how to use these developments to your advantage. Many of the processes we automate involve communications, e.g., email marketing, messaging/chatbots, and social media engagement.

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HubSpot vs ActiveCampaign: Battle of the CRMs

Ecommerce Platforms

When it comes to the best marketing software to help you manage your customer experience, there are two major players in town: HubSpot and ActiveCampaign. . Professional – from $800 a month: This package also comes with customer support, custom reporting, and advanced marketing automation tools. Activecampaign. Free Tools.

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The 7 best MailerLite alternatives for 2023 (free and paid)

Omnisend

No one tool can meet the needs of every customer. If you do your research, you’ll find at least one MailerLite alternative for your unique business needs. There are tons of other platforms that offer something different and more valuable and may be the right fit for you. Omnisend G2 rating : 4.5/5 5 Shopify rating : 4.8/5