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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Turn Returns Upside Down.

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How to Sell & Ship Perishable Goods Online

Groove

The foremost reason why brand new customers won’t purchase your food and beverage products is simply put; that they don’t know about them! Even after leveraging geographically-based advertising, your target audience is extremely small relative to the total number of potential customers who are willing to try products they find online.

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BigCommerce Pricing: Choosing the Right Plan for You

Groove

From functionality to customization and overall pricing, it’s important to understand how each factor will affect your project and business. If you're interested in the platform and are looking for pricing information, we've broken out plans and details below to help identify the right fit for your business. Pricing Plans.

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Post-Purchase Experience: Building brand trust and customer loyalty

Fabric

“You’ve got to start with the customer experience and work back toward the technology, not the other way around.” – Steve Jobs One critical aspect that retailers can often neglect is the post-purchase experience for customers. The post-purchase experience refers to what happens after a customer has made a purchase.

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How to Handle Unused Shipping Labels

lateshipment

Understanding Shipping Labels. Shipping labels are an important part of any business’ package delivery process because when they’re damaged or missing, your parcels can probably get lost and ultimately hurt your customers’ delivery experience. How to Handle Unused Shipping Labels.

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A Juni Review: What Does This FinTech Company Have to Offer?

Ecommerce Platforms

From their expenses and investments to payment processing fees, sales taxes, shipping costs, and income. Juni offers plenty of handy features that online merchants might need from a financial platform. Upload your identification documents to complete the application process. About Juni.

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Shopify POS vs Clover POS (Apr 2022): Which is Best?

Ecommerce Platforms

With both Clover and Shopify, you can sell products online and offline, manage payments from a multitude of different sources, track your inventory and so much more. Shopify POS and Clover POS are very similar in a lot of ways, but they do have some distinct differences worth noting if you’re just getting started as a growing merchant.

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