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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications.

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How to Price Print-on-Demand Products

Ecommerce Platforms

Are you in the beginning phases of your POD business and need help with how to price your products? Or are you still doing your research, reading through our reviews of different print-on-demand platforms, and now wondering how to price everything? It's not always easy to get prices right when you’re just starting out.

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How to Sell & Ship Perishable Goods Online

Groove

The foremost reason why brand new customers won’t purchase your food and beverage products is simply put; that they don’t know about them! Even after leveraging geographically-based advertising, your target audience is extremely small relative to the total number of potential customers who are willing to try products they find online.

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Building vs. Buying a Pricing Engine for Your E-Commerce Business

Fabric

Software engineers working in e-commerce are frequently faced with the decision of building or buying a pricing engine. While developing a pricing engine in-house may appear to be the ideal option, it frequently necessitates a significant investment of resources. What is a Pricing Engine? What is a Pricing Engine?

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Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

Retail TouchPoints

Retailers need to readjust their strategies business-wide as they prepare to meet empowered customers who have more choices than ever in a tough economy that’s giving them more reasons than ever to seek out the best price — wherever it may be. The result? Marketplaces Forcing Retailers to Get Unique.

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How to Handle Unused Shipping Labels

lateshipment

Understanding Shipping Labels. Shipping labels are an important part of any business’ package delivery process because when they’re damaged or missing, your parcels can probably get lost and ultimately hurt your customers’ delivery experience. How to Handle Unused Shipping Labels. It’s all cool if you use the label.

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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Turn Returns Upside Down.