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How to get repeat customers: Proven strategies for success

Omnisend

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

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2023 Ecommerce Fulfillment Statistics: What the Data Tells Us

Ecommerce Platforms

3 quarters of customers will still pay for faster shipping According to a report on the state of shipping by RetailDive, the majority of today’s consumers expect Fulfilment from online stores to be both free, and fast. This is a huge reduction from the costs often suggested by online retailers.

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The Most Popular (Easy-to-Implement) Opt-in Offer Used by Online Retailers to Get More Email Subscribers

eCommerce Training Academy

If you’re like most online retailers, you spend a lot of time and effort building your email campaigns. One of the keys to more email subscribers is to give shoppers an opt-in promotional coupon offer they simply can’t refuse. ” Coupons Reduce Shopping Cart Abandonments. Use Coupons to Acquire New Customers.

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How to Offer Free Shipping for Your Ecommerce Store – The Ultimate Step-by-Step Guide

Ecommerce Platforms

They hate it so much, in fact, that 86% of them would rather abandon their shopping carts than have to pay five bucks for shipping fees. It surely is uncomfortable to know this as an online retailer. Free two-day shipping is now the new default, and small online retailers can’t escape this reality.

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Conversational Commerce: Why You Should Consider a Native Ecommerce Chatbot

GetElastic

In the interim, online retailers are embracing chatbots as a first toe-dip into conversational commerce using them to expedite customer service and provide novel ways to discover products. Online shoppers value speed-to-resolution. How online retailers are leveraging chatbots. Messenger merchandising.

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Deloitte: Strengthening Employee Schedule Stability Can Help Retailers Relieve Labor Woes

Retail TouchPoints

Retailers Must Help Associates Have a Better, More Balanced Experience. For in-store associates in particular, the hiring challenges of 2021 are going to remain potent in 2022: 74% of retail executives expect talent shortages for customer-facing positions to continue this year.

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The Role Heart and Science Plays in Your Ecommerce Success

BigCommerce

The company is an online wholesale retailer that sells in bulk without requiring customers to pay club membership fees. We’re à la carte. That means that customers can buy anything they want, at any time, with no membership fees. Our research has shown that a lot of our customers have never shopped at Costco.

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