Retail TouchPoints
FEBRUARY 21, 2024
While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This means that it’s not enough for products to be delivered quickly – customers also want to know that if those items aren’t quite what they expected, they can be returned just as quickly and easily.
lateshipment
JULY 17, 2023
Shipping is one of the top expenses for e-commerce businesses. In fact, it can account for up to 25% of the total cost of an online order (only next to production at 30%). But most of the factors associated with production costs are under your control and can be easily cut down to see profits.
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Retail TouchPoints
DECEMBER 16, 2022
As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers.
Retail TouchPoints
NOVEMBER 17, 2023
When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications.
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E-commerce businesses depend on reliable shipping to keep their customers happy. But all too often, shipping costs become prohibitive, eating into profit margins. For this reason, businesses choose Rakuten Super Logistics for their e-commerce third party logistics, order fulfillment, and shipping solutions.
Groove
OCTOBER 13, 2020
There's so much to account for when shipping food, like product availability, shipping on time, displaying accurate costs and more. Shipping Food: G&M's Custom Calendar Shipping App. Their customers didn't know when to expect their food to be delivered. The Solution: A Custom Shipping App.
Retail TouchPoints
MARCH 6, 2024
Returns are a major cost of doing retail business of any kind, but especially online. Common missteps that mismanage customer expectations include inaccurate online product descriptions, low-quality images, lack of inventory visibility or accuracy and inadequate sizing details.
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Inflation, cost of shipping, and changes in consumer spending are some of the biggest challenges online merchants face today. Get a thorough analysis of these trends, current customer behavior, and more in Shippo’s latest “2023 State of Shipping Report."
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