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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. This way, you’ll know if it’s the right customer support app to manage your customer base and workforce.

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Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Bigcommerce Pros. Let’s take a look.

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An In-Depth ShippingEasy Review: What This Shipping Solution Has to Offer

Ecommerce Platforms

Their mission is to make your order fulfillment process more manageable by automating as much of the procedure as possible. ShippingEasy is an all-one order management and fulfillment solution. You can manage your product catalog, reporting, and analytics from here. Create custom shipping rules to automate order management.

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A Comprehensive Gorgias Review: Everything You Need to Know

Ecommerce Platforms

These are probably just some of the demands that you, as an online entrepreneur, are trying to manage. You can manage all your communications from the convenience of one place and automate some of these customer-interactions for you. Here are some of our favorites: Gorgias Connects All Your Support Channels. Multi-brand support.

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Shopline Review: What Does This eCommerce Platform Have to Offer?

Ecommerce Platforms

You can choose which products to highlight during your live stream, manage your order keywords, and create polls. Here you can determine how many winners you wish to award and the correct answer customers should write in the chat. Product Management. You can easily manage your products from ShopHub. Data Analytics.

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Shopify vs Medusa (2023) – Can Open Source Ecommerce Compete with an Industry Giant?

Ecommerce Platforms

Once you pick a theme , you can customize it to suit your brand and use a wide range of in-built selling, order, and inventory management features to launch and govern your online store. As a result, you can apply Medusa’s backend capabilities, like its shopping cart, order management features, etc., to an existing website or blog.

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