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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

One of the core features that helps Richpanel stand out from the competition is how it allows store owners to handle customer support from multiple sales channels in one place. Store owners can connect however many of these they want; after which, messages from all of those channels get sent to the Richpanel message center for processing.

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How a BOPIS Retail Strategy Can Support Your Multi-Channel Goals

Wiser

From a retailer’s point of view, BOPIS is a great way to increase sales across all channels. Naturally, an effective BOPIS retail strategy is seamless across all your channels. Your Marketing —Leverage your online channels to communicate with shoppers. How to Implement a BOPIS Retail Strategy. Want to learn more?

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SMS Lead Generation: A Guide to Capture & Convert Text Leads

UpSellIt

Increase your chances of capturing their information by providing: Discounts Freebies Special Offers Back In Stock Alerts Downloadable or Informative Content Opt-In Process: Individuals must voluntarily opt-in to receive text messages from your business. This keeps your messaging relevant and tailored across both channels.

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The Complete Omni-Channel Retail Report: What Brands Need to Know About Modern Consumer Shopping Habits

BigCommerce

A senior citizen looking to buy a smartwatch might be texted a recommendation by a grandchild, then walk into a physical store to purchase. It’s a complex process, and it’s why omni-channel selling is so important. First things first… Free Download. It’s free and a quick download away. That much is clear.

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Three Steps to Evaluating Your Strategic Roadmap for D2C Adoption

GetElastic

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. In tandem, brands are offered conflicting advice from channel partners, recommending staying away from D2C adoption.

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Klaviyo vs. MailChimp: Features, Pros & Cons

Groove

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. Multi-variate testing. Reach Customers On Any Channel. Klaviyo helps eCommerce stores reach and engage with prospects, leads and customers on a variety of channels. Real-Time Customer Data.

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25 of the Best Add-On Slack Apps to Make Your Marketing Team More Effective

Kissmetrics

Slack is one of the most popular channel-based messaging systems on the market, with over 12 million people using the system every day. Other features of Databox include: performance alerts and recommendations goal setting options for specific metrics data calculations daily, weekly, or monthly KPI scorecards.

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