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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

One of the core features that helps Richpanel stand out from the competition is how it allows store owners to handle customer support from multiple sales channels in one place. Store owners can connect however many of these they want; after which, messages from all of those channels get sent to the Richpanel message center for processing.

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Axerve white paper explores digital payments trends & the importance of multi-channel and hyper-personalised payments services

365 Retail

In this context, solutions that manage the growing number of complex multi-channel payments for retailers while delivering hyper-personalised services – aka services that respond to the specific needs of the merchant, based on their target demographic habits and preferences and geographical regions – is important for customer experience.

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How eCommerce Operations Unlocked Cutter & Buck’s Custom Apparel Business with Dave Santiago - EP 002

Groove

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Dave Santiago of Cutter & Buck In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Dave Santiago, VP of Omni Channel and Corporate Sales at Cutter & Buck.

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Want to Have Great CX This Holiday Season? Focus on Employee Experience First

Retail TouchPoints

Technology may be able to alleviate the problems of multi-tasking associates, but only if retailers invest more in employee-facing solutions. Getting them to download an app or join a loyalty program is too high a climb,” she said. The question becomes, how do you provide them with value right away?”

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The Definitive Guide to Selling on Amazon

BigCommerce

Download the guide below to print it out, take it with you, and start selling more on Amazon. Download Now. It was our most downloaded piece of content at that time. A few include: Andrew Tjernlund, Multi-Million Dollar Merchant and Amazon Consultant. Kai Klement, Co-founder and Multi-Million Dollar Merchant, KAVAJ.

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Just 3% of European retailers currently use behavioural personalisation, leading to lost conversions and unsubscribes, MoEngage’s research shows

365 Retail

Journey-based personalisation describes when brands curate a flexible, multi-step customer journey that sends out various messages across different channels and at varying times based on the customer’s lifecycle stage. fold; however, currently under 2% (1.72%) of brands are using journey-based engagement.

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Welcome to E-Commerce Unlocked: Your Free E-Commerce Marketing Course

Kissmetrics

Here’s the first lesson, which you can watch below: Make sure you go here to download the worksheets that go along with it. Lesson #2: Sales Channels. History of e-commerce the timeline What is working in the e-commerce space Introduction to sales channels Understanding sales channels. Lesson #3: Marketing Channels.

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