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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies?

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Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

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10 E-Commerce Shipping Best Practices You Should Know

lateshipment

The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience. Thus, make sure you understand and follow these 10 best practices when it comes to e-commerce shipping.

eCommerce 130
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6 Alternatives to Amazon For E-commerce

Kissmetrics

trillion , Amazon has dominated the e-commerce sector for years, leaving many of its competitors in the shade. There are many good reasons to broaden your e-commerce horizons. Why You Should Use an Alternative to Amazon for Your E-commerce Business. With a net worth of $1.7

eCommerce 357
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The Ultimate E-commerce Shipping Report For Small Businesses In 2023

Inflation, cost of shipping, and changes in consumer spending are some of the biggest challenges online merchants face today. Get a thorough analysis of these trends, current customer behavior, and more in Shippo’s latest “2023 State of Shipping Report."

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5 Ways E-Commerce Companies Can Use BrickSeek to Increase Sales

Kissmetrics

Far from just a customer-facing app, it has a lot to offer e-commerce companies. In this guide, I’m going to explain how e-tailers can start using BrickSeek right now to boost their sales and revenue. Why Should E-Commerce Companies Use BrickSeek? Use BrickSeek to Help You Set Your Prices. What Is BrickSeek?

eCommerce 316
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Shipping as a marketing tool: Drive delight this holiday season

lateshipment

Ever thought of ecommerce shipping as a marketing tool? E-commerce brands often focus on various channels during the holiday season like marketing, website design , product variations, emails and social media. E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked.