Mon.Mar 28, 2022

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Design Leaders Reveal How To Build Inclusive And Diverse Design Teams — And Why That Matters

Forrester eCommerce

Does your organization want to create inclusive experiences for your customers? Are you following an inclusive design process? If the answer to both questions is “yes,” great! But if you’re like most companies we speak with, you’re missing an essential component for creating inclusive experiences: an inclusive and diverse design team. Having such a team […].

Customer 370
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Make it Big Podcast: The Current and Future State of B2B Ecommerce

BigCommerce

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

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If You Have To Benchmark, Get Your Data From A Trusted Source

Forrester eCommerce

At some point, most tech execs will be asked to explain their organization’s cost structure. What are the macro-level IT and digital spend structures in my industry? How can we justify our IT cost allocation to the business? Are there any areas of opportunity in our IT staffing strategy that we can take advantage of? […].

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BJ’s Wholesale Club Taps DoorDash for On-Demand Delivery in 17 States

Retail TouchPoints

BJ’s Wholesale Club has partnered with DoorDash to offer on-demand grocery delivery from 226 locations across 17 states. Although both members and non-members can now use the DoorDash app to purchase BJ’s products, members receive lower pricing on all items. Products available for on-demand delivery include deli meat, dairy and other grocery staples.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Web3 Isn’t Going To Fix The Shortcomings Of Today’s Web

Forrester eCommerce

Will Web3 deliver on its promise of allowing users to control their own data? Learn the three key tenets of the new vision.

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Inside MINISO’s ‘Joyful’ Omnichannel Expansion Plan

Retail TouchPoints

MINISO has a big but simple goal: “We hope to make MINISO a popular lifestyle brand among young people by bringing joy to the world,” said Robin Liu, CMO and Head of Ecommerce for the fast-growing brand. And just how will they manage to do that? By “breathing life” into their motto: “Life is for fun!” More specifically, MINISO has spent the last year-plus bolstering its brick-and-mortar footprint in North America to amplify its proprietary $10 N’ Under concept, which has become beloved amo

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Ulta Partners with Happy Returns to Add Service to 1,300 Stores

Retail TouchPoints

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022. As a result, 78% of Americans will live within 10 miles of a Return Bar. The partnership is Ulta Beauty’s latest move to reaffirm its stance as an omnichannel leader.

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Comment Mettre À Jour Votre Stratégie De Gestion Des Risques Face À La Guerre En Ukraine

Forrester eCommerce

Les leaders de la gestion des risques en Europe et dans le monde sont déjà impactés par la guerre en Ukraine et les sanctions imposées aux acteurs russes et biélorusses. Les analystes de Forrester fournissent leurs conseils dans cet article.

Article 195
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Stylitics Raises $80M for its AI-Powered Visual Merchandising Platform

Retail TouchPoints

Visual merchandising solution Stylitics has raised $80 million in series C funding from PSG Equity , which now holds a minority stake in the company. The new investment from PSG brings the total amount Stylitics has raised since it was founded in 2011 to $101 million. Past investors include PeakSpan Capital, HDS Capital, NPD and Forerunner Ventures.

Fashion 243
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B2B Email Marketing Strategies To Drive Engagement & Revenue

Groove

What is B2B Email Marketing? B2B email marketing is when businesses send emails to reach prospects, leads and customers. These prospects, leads and customers aren’t individual consumers, though. Rather, B2B eCommerce involves sending these emails to other businesses who may want to buy your company’s products or services. There are some B2B best practices to follow when it comes to creating and sending emails to other businesses.

B2B 195
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Four Tips for Brands to Win on Marketplaces

Retail TouchPoints

Discuss marketplaces with those who manage brands and retailers, and chances are they immediately mention Amazon Marketplace. They may also mention eBay or Alibaba if they are interested in the Chinese market. But if you were to discuss marketplaces in Brazil, the first name to be mentioned would be far more likely to be Mercado Livre — that’s because it generated $2.2 billion in revenue in Brazil in 2020.

Channel 242
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European MSS firms are letting down their customers by providing more pew pew maps and noise rather than remediation support

Forrester eCommerce

We’ve all been on the site visit to an Managed Security Services provider’s SOC, where your prospective MSS provider shows you yet another set of screens with big pew pew maps with little dots where they have seen cyber attacks with lines going haywire. These maps are about as useful as an NFT, artistic to […].

Customer 195
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Tidio Chat Review: What Does This Software Have to Offer?

Ecommerce Platforms

If you're looking to run a successful online business (and we're assuming you do, that's what's brought you here), delivering first-rate customer experiences is vital. Needless to say, your website and what it has to offer plays a crucial role in ensuring prospects enjoy a positive first impression of your brand. Cue, live chat software. Of course, to offer decent chat functionality on your site, you'll need to use the right software.

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Conférence Forrester Technology, Digital and Data Leaders — 20 avril

Forrester eCommerce

L’IT doit se transformer au rythme du business et des directions métiers. Toutes les organisations sont aujourd’hui confrontées à une triple transformation : digitale, client, et durable. Ces trois transformations doivent être menées de front et oblige les leaders technologiques et métiers à travailler ensemble et à renouveler leur approche pour s’adapter.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Brick by brick: How Lego continues to build a toy empire

RetailDive

The retailer celebrates its 90th anniversary this year. And with over $8 billion in sales and IP deals that leverage pop culture, it shows no signs of slowing down.

Toys 120
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Talia Wolf: “Emotional triggers help you create content that converts and stand out in a competitive market”

Omniconvert

Discover our interview with Talia Wolf to learn more about using emotional triggers to create content that converts and sets you apart from competitors. The post Talia Wolf: “Emotional triggers help you create content that converts and stand out in a competitive market” appeared first on Omniconvert Ecommerce Growth Blog.

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Chico's releases updated mobile apps for all of its brands

RetailDive

The new apps for its namesake brand, as well as White House Black Market and Soma, include a store locator tool and barcode scanning

Mobile 97
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Birthday Wishes come true for Sook as it hits its £1 million sales milestone

365 Retail

Sook, the adaptive ‘pop up’ retail company, is today celebrating two significant achievements: its third anniversary and its £1 million sales milestone. Since non-essential retail reopened in April 2021, Sook has worked with over 175 brands across its seven locations, selling customers time at its shops, not space. As part of its journey to reach this £1 million milestone, Sook has this year opened two new locations on London’s South Molton Street and in Hammersmith, and almost tripled its staff

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Etsy names new COO

RetailDive

Raina Moskowitz, who has been with the company since 2018, will expand her position to encompass chief operating officer tasks.

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eCommerce and Cryptocurrency: Helping SMBs Navigate a Changing Payment Landscape

Korona

Even if you’ve tried your best to ignore all of the talk about Bitcoin you must have inevitably heard conversations. Whether you buy into its viability in 2022 or not, it’s becoming clearer every day that crypto is here to stay. In fact, the crypto market is projected to grow at a compound annual growth rate (CAGR) of 12.8% between 2021 and 2030.

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Accelerate innovation in the fashion and retail space

RetailDive

Step into the future of Product Lifecycle Management. Here's what's ahead for emerging fashion and retail brands.

Fashion 98
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Connecticut mall turns to non-retailers to drive traffic

RetailWire

The Stamford Town Center has leased space to non-retailers such as The Ballet School of Stamford in an effort to fill spaces vacated by retailers. “We feel they [the mall’s management] are really looking at what is the future of a mall,” Marti Etter, co-founder and executive director of The Ballet School, said shortly after the opening. “What we believe is that we can help [the mall] and they can help us.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Express appoints Big Lots vet as CFO

RetailDive

Jason Judd was also previously the chief financial officer of tween brand Justice at Ascena Retail Group.

Retail 98
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SoCal grocery workers authorize strike

RetailWire

Around 47,000 grocery workers at Albertsons, Vons, Pavilions and Ralphs may soon be walking off their jobs following the decision by members of the United Food and Commercial Workers union to authorize a strike against the employers. The last contract for the workers expired on March 6.

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Walmart halts cigarette sales in some stores

RetailDive

As demand wanes and wellness becomes a focus, some of the largest chains have backed away from tobacco.

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Dockworker strike could disrupt supply chain in a big way

RetailWire

More than 22,000 dockworkers at 29 ports along the West Coast could go on strike if negotiations over a new contract do not end in an agreement by the end of June. The workers are represented by the International Longshore and Warehouse Union. There are also concerns that activity around the ports may slow as the existing contract nears its end. Many are hopeful that things will work out without any disruptions.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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BigCommerce shop owners: Let's reimagine your store

RetailDive

BigCommerce retailers, reimagine your customer experience with Bolt One-Click Checkout.

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What are the Latest US Consumer Media Trends?

Digital Doughnut

Say a big hello to Attest Investigates! A series where I use the Attest platform to test popular hypotheses and answer your burning questions. As a trained scientist, I am obsessed with experimentation, empiricism and using data to make decisions. We’ll delve into all things consumer research, using a scientific analysis style to lift the lid on the most important unknowns for brands, as requested by you!

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A New Start In India: Company Gives NFT To All Employees With Options To Store, Auction, Or Sell It Back To The Employer!

Ecommerce Guru

The business sector has seen some terrible times amidst the recent COVID-19 pandemic. So it is great to see the economy and businesses slowly getting back to speed like normal. A part of normalcy is the first occurrence of notable events and one such “first time” occurred in India when a company gifted its employees NFTs. Also Read: How Does Meme Marketing & NFT Become a Game-Changer for Everyone?

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Crucial Roles of Mobile Applications in Business Digital Transformation

Digital Doughnut

Businesses from all over the world are moving towards smartphone apps. But what are the roles that these apps play for the benefits of such businesses? Here are a few insights you should read about.

Mobile 52
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.