Thu.Dec 09, 2021

article thumbnail

Anywhere Work

Forrester eCommerce

Pictured to the left is the entrance to Forrester’s US headquarters in Cambridge, MA. The building can hold over 600 employees, but there have not been more than 150 people there on any given day in over 21 months. As a company, we are lucky — while 40% of jobs in the US require employees […].

367
367
article thumbnail

How These Three Pillars Can Soften the Bullwhip Effect in Your Supply Chain

Retail TouchPoints

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Impacted by everything from container shortages to port congestion to loss of labor and COVID-related shutdowns, supply chains everywhere are facing disruptions exacerbated by the bullwhip effect: the amplified response to atypical demand that creates ripples throughout the chain.

Supplies 305
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Make it Big Podcast: Cyber Week 2021 Trends and Insights from a Record Holiday Season

BigCommerce

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

article thumbnail

PerimeterX Helps Retailers Fight Fraud With Database of Compromised Credentials

Retail TouchPoints

Identity and account fraud solution provider PerimeterX has launched early access availability of PerimeterX Credential Intelligence. The cloud-native web app security solution is designed to quickly flag and stop the use of compromised credentials on websites and mobile apps. The PerimeterX Bot Defender has developed a database of compromised credentials that are actively used in real-world attacks.

Retail 264
article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

The Power of the Progress Bar

Kissmetrics

As a marketer, you already know how hard it can be to drive conversions. More often than not, when you ask a user to take an action, they do the exact opposite and abandon the form fill or their shopping cart. If this scenario sounds familiar, you’re not alone. The struggle of conversion plagues many marketers across every industry. While there are many steps and strategies you use to drive conversions, you still might not see the needle move in the right direction.

article thumbnail

Michael Mosser Explores New Ways to Win with Walmart Marketplace at Make it Big 2021

BigCommerce

Did you know that 89% of people in the US shopped at a Walmart store last year?

More Trending

article thumbnail

Tips for Showing Holiday Shipping Cut-Off Dates & Offers

GetElastic

Holiday shopping season is well off and running and before you know it, you'll need to calm the "will it get there on time?" fears of last-minute shoppers. Great online stores address this anxiety by making holiday shipping cutoff dates easy to find on home pages and product pages. Let's look at some examples and tips: Ulta provides a guide for addressing holiday shipping including package delivery times.

article thumbnail

The Bay Continues ‘Digital-First Transformation’ with New Merchandising Solution

Retail TouchPoints

The Bay , the ecommerce business of Canadian retailer Hudson’s Bay, has partnered with NuORDER by Lightspeed to optimize its in-house buying and merchandising processes. In August 2021, HBC se p arated Hudson’s Bay into distinct brick-and-mortar and ecommerce businesses in an effort to accelerate the brand’s digital-first transformation. Launching ahead of the pre-fall footwear market, the NuORDER by Lightspeed platform will directly connect The Bay’s buyers and suppliers in real time to help

article thumbnail

The Best BigCommerce Competitors to Consider in 2022

Ecommerce Platforms

Are you looking for BigCommerce competitors? BigCommerce is one of the top website building tools designed specifically for ecommerce. The solution promises to help businesses generate increased revenue and new opportunities at speed, with a host of fantastic tools. BigCommerce has a lot of appeal for a large number of companies – but it’s far from the only option for people who want to build their own digital store.

article thumbnail

Shortage signs versus facing: How retailers should deal with stockouts

RetailDive

There are benefits and risks to each strategy, writes Gad Allon, faculty director of the Jerome Fisher Program in Management and Technology at the University of Pennsylvania.

Retail 112
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

The twelve frauds of Christmas

365 Retail

The festive season is rife with fraudsters ready to take advantage of you. This year, more than ever, people are looking forward to Christmas as a result of a turbulent 2021 and Christmas being effectively cancelled last year. However it’s the most common time to get ripped off by scammers. Robert Brooker, Head of Fraud and Forensic at PKF GM , shares the top twelve frauds of Christmas and his tips on how to avoid them.

article thumbnail

Torrid braces for rising costs and ongoing pandemic uncertainty after mixed Q3

RetailDive

The plus specialist is gaining market share in part thanks to its new Curve lingerie brand, but stores haven't returned to their pre-pandemic productivity.

Marketing 114
article thumbnail

How Holiday Shopping Patterns Have Changed: An 8-Vertical Breakdown | Salsify

Salsify

To successfully complete your ecommerce holiday planning and respond to trends in an effective manner, your brand must remain ready and agile — no matter what the market throws your way.

article thumbnail

GameStop adds inventory, execs, tech offices and millions in losses

RetailDive

The company has opened offices in Seattle and Boston and made more than 200 senior hires as it pursues a vaguely outlined transformation.

119
119
article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

fabric Launches a Comprehensive Commerce Platform for Business Buyers

Fabric Blog

fabric’s suite of API-driven e-commerce products modernizes B2B commerce to meet today’s buyer expectations and drive sales.

article thumbnail

With more than $4M already in hand, FIT plans a social justice center

RetailDive

With the support of retailers including PVH, Capri, Tapestry and Target, the college aims to nurture the ambitions of the BIPOC community.

Retail 112
article thumbnail

Klarna launches browser extension allowing consumers to pay later across all online stores

365 Retail

Klarna, the global retail bank, payments, and shopping service, today announced the launch of the Klarna browser extension, which had been in beta testing with over 100,000 consumers. The extension enables consumers to shop with Klarna’s flexible payment options on their desktop at every online store, even if the retailer is not yet a Klarna partner.

article thumbnail

Zippin brings checkout-free tech to JFK airport store

RetailDive

The tech startup has plans to bring its cashierless technology to nearly 100 stores in train stations and airports by the end of 2022.

article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

European Commission proposal would reclassify gig workers as employees

RetailWire

Gig workers in 27 countries across Europe may go from being classified as independent contractors to employees if a proposal being considered by the European Commission goes through. Adoption would mean that workers would be entitled to a minimum wage and other legal protections connected to employment, just like any other employee. An estimated 4.1 million gig workers are making deliveries and handling other jobs in Europe.

Other 52
article thumbnail

Walmart to build a high-tech fulfillment center in Tennessee

RetailDive

The facility will use AI software and robots to support associates in shipping goods to consumers quickly.

article thumbnail

CVS expects sales to pick up as healthcare services are expanded

RetailWire

CVS Health said it expects sales to accelerate over the next year as the drugstore giant continues to invest in healthcare services for chronic issues such as diabetes, congestive heart disease and more. “The market is ripe for change that only we can deliver,” said CEO Karen Lynch.

article thumbnail

Belk, Afterpay partner on buy now, pay later service

RetailDive

The announcement comes amid a holiday season that is seeing a dramatic increase in BNPL spending.

118
118
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Apple gets reprieve from making App Store changes

RetailWire

Apple will not have to implement changes to its App Store ordered by a judge in a case brought against the company by Epic Games. The technology giant is appealing the original ruling and got an injunction until its legal appeal has been judged.

Games 52
article thumbnail

Frasers forecasts full-year profit leap

365 Retail

Frasers Group has reported surging half-year profits and forecast a jump in annual earnings despite revealing a hit from supply chain costs and pandemic uncertainty. The parent company of chains including Sports Direct, House of Fraser and Flannels reported pre-tax profits of £186 million for the six months to October 24, up from £106.1 million a year earlier when trading was hit by lockdown store closures.

article thumbnail

Quebec taps into its emergency reserves of maple syrup

RetailWire

The Quebec Maple Syrup Producers association is tapping into its emergency supply to help fill shortfalls around the globe. The Canadian province produces about 72 percent of the world’s supply of maple syrup. “There were 100 million pounds in the reserve last spring. We estimate that by the time the next season begins in early 2022, about less than half of the stockpile will still be there,” said QMSP spokesperson Helene Normandin.

article thumbnail

Introducing Omnisend’s new App Market

Omnisend

Reading Time: 6 minutes. “There’s an app for that.” Apple’s immortal words told the world that third-party apps could be downloaded to iPhones, enhancing its functionality and giving more utility to users than ever before. Did you know the same is true for Omnisend customers? Not only does Omnisend integrate with over 60 trusted technology partners, including the top ecommerce platforms like Shopify, Shopify Plus, BigCommerce, and WooCommerce, but we’ve also just launched our dedicated App Marke

Marketing 148
article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

Amazon fined $1.3B for abusing its market position in Italy

RetailWire

Italy’s antitrust agency has fined Amazon.com $1.28 billion for abusing its position of dominance in the market. The fine represents one of the biggest penalties imposed on Amazon in Europe. The company has said it would appeal the ruling.

article thumbnail

Cashflow Forecasting for eCommerce

eCommerceFuel

One of the most unpleasant surprises new and fast-growing eCommerce companies face is how quickly they run out of cash. There are a few culprits here that cause a company with record sales sales to quickly become cash starved: Financing Purchase Orders : The biggest drain on cash is having to front funds for for purchase orders of ever-increasing size.

article thumbnail

GameStop posts loss despite sales and ops progress

RetailWire

GameStop, which has posted losses for three consecutive years, saw its loss widen in the latest quarter despite making gains on driving sales. Leadership at the retailer says it is making progress on refocusing its business on digital sales and customer service. It added two new fulfillment centers in recent months.

article thumbnail

What Downvotes on Twitter Could Mean for Digital Marketers

Kissmetrics

Twitter’s “toxicity” is a sore spot for many users and brands. Could its newest potential feature be a way to help the platform become a more positive place for everyone? Yes and no: Downvotes can alert the algorithm to spam, but trolls can abuse it to squash useful information. That’s only the tip of the iceberg. Here’s what downvotes on Twitter could mean for digital marketers and how you can prepare.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.