Thu.Aug 09, 2018

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Industrial IoT Software Platforms Rise Above Just Connecting Things

Forrester eCommerce

I have written before about the ways industrial and manufacturing firms are reinventing themselves, to become more efficient and better able to win, serve, and retain customers. Over the past few months, I have been working with my US-based colleague, Michele Pelino, to analyse the industrial IoT software platforms that are so central to this […].

Customer 231
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6 Valuable Lessons from Etail East 2018

Optimizely

This week, thousands of retailers converged on Boston for Etail East 2018 to network and learn the cutting edge of ecommerce. With so much going on in our backyard, we obviously had to be a part of it. After going to tons of sessions and taking pages and pages of notes, we’re back and ready to share the very best ideas and the most interesting trends we heard about during the event.

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The Video Universe Is Expanding And Video Market Players Must Adapt

Forrester eCommerce

In season 4 of Netflix’s BoJack Horseman, an animated series about the struggles of a former 90s-era sitcom star with same name, BoJack’s agent Princess Carolyn is pitching a new series starring BoJack. The pitch is to executives at the fictious WhatTimeIsItRightNow.com, an online source for local times around the world. [i] The website has […].

Marketing 187
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E-commerce delivery platform leader MetaPack bought by Stamps.com

Retail Technology Review

MetaPack has reached an agreement with Stamps.com Inc., the provider of postage online and shipping software solutions, to sell the business in a deal worth approximately £175 million.

eCommerce 149
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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The ROI Of Track And Trace Solutions

Forrester eCommerce

Securing executive buy-in for any digital investment requires a detailed and carefully articulated business case. The case for investment in digital track and trace solutions serves as an example for any CIO looking to get backing for an internet-of-things (IoT) project. As with IoT, track and trace solutions require committed information sharing and collaboration across […].

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The need for speed in cloud innovation puts customer experience at risk, say almost three-quarters of retailers

Retail Technology Review

Software intelligence company, Dynatrace, has announced the findings of an independent global survey of 219 CIOs in the retail sector, which reveals that 74% of retail organisations say the need for speed in digital innovation is putting customer experience at risk.

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Reality Check: Internet of Payments (IoP) - Is this the Future of Paying?

Retail Technology Review

Urs Gubser, Head E-Commerce Strategy at SIX Payment Services, explains what is behind the Internet of Payments in his latest Reality Check.

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How Blockchain Technology is Shaping Ecommerce

ecomdash

Blockchain technology is becoming the driving force for global financial transactions. With worldwide ecommerce revenue set to hit the $135 billion mark by 2023 , the adoption of blockchain technology isn’t just a passing idea anymore. But, how is blockchain technology shaping ecommerce? Most industry experts believe it will shape ecommerce in many favorable ways.

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MetaPack's Carrier Mapping tool now delivers access to carrier routes and services worldwide

Retail Technology Review

MetaPack, the eCommerce delivery solutions provider, will provide comprehensive access to worldwide origin data on carrier routes and services through its Carrier Mapping tool.

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5 Merchandising Issues that Impact Sales (and how to Avoid Them)

Wiser

Most brands have an expectation for how their products will be displayed in stores. They create guides for stores to follow and certain goals they hope to reach with in-store merchandising plans. Unfortunately, in-store conditions are not always what you expect and that can have a detrimental effect on your merchandising plans. Merchandising drawbacks can be found in a variety of ways from missing signage to broken displays.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Online sellers warned to be aware of HMRC tax rules

Retail Technology Review

Tax preparation expert and founder of DSR Tax Claims, David Redfern, has issued a warning to online sellers to ensure that their income is correctly declared to HMRC or face penalties for undeclared income.

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How Soft-Tex®’s Director of Digital Marketing Won New Business & Fueled Growth

Salsify

For over three decades, Soft-Tex ® has been manufacturing and distributing specialty sleep products with an aim to incorporate the latest sleep technologies to the basic bedding industry. Founded by Art and Harold Perry, Soft-Tex has 7 brands selling across numerous retailers. With increasing competition in the bedding market, Soft-Tex found themselves needing a more impactful but simplified approach to ecommerce and working with their retailers.

Arts 60
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Demand for online car buying exists but current experience not good enough, new report shows

Retail Technology Review

Nearly eight out of 10 (79%) people say they would buy a new or used car entirely online – but more than half (57%) say that the online experience being offered lags behind, according to a new report.

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How to Drive Adoption of Digital Change at Your Organization

Salsify

A study by The McKinsey Global Institute found that only 18% of businesses in the United States are operating at their digital potential. No matter the industry you are is digital change is challenging but also a critical to your success.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Streamlining operations with waveless picking

Retail Technology Review

By Eric Lamphier, Senior Director, Product Management, Manhattan Associates. Modern supply chain and logistics professionals are grappling with the most challenging environment that they have ever faced, especially as one focuses to end point of retail commerce and consumption.

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Why are Brands Talking About Experiential Marketing?

CPC Strategy

In the age of social media, experiential marketing is what can make you go viral. It’s what can catch the eyes of movers, > Read More. The post Why are Brands Talking About Experiential Marketing? appeared first on Retail Performance Marketing Blog - CPC Strategy.

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Most millennials still prefer stores to online shopping but want re-evaluation of staff roles - retail survey

Retail Technology Review

A retail trends survey commissioned by a London-based international brand experience consultancy has revealed that almost three-quarters of millennials still prefer stores to online shopping.

Retail 87
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How to Avoid an eCommerce Race to the Bottom with Dynamic Pricing

Kibo

Going to see a movie is cheaper on weekday afternoons, or if you’re […]. The post How to Avoid an eCommerce Race to the Bottom with Dynamic Pricing appeared first on The Omni Channel.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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B+S Logistik achieves rapid Ecommerce Growth using Descartes pixi* Warehouse Management Solution

Retail Technology Review

Descartes Systems Group announced that B+S Logistik, the German logistics service provider, has expanded its contract logistics business with new business-to-consumer (B2C) ecommerce operations using the Descartes pixi* warehouse management solution (WMS) to support order fulfilment in fashion, food distribution and other segments.

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77% of telecom customers demand more human interactions online

Whisbi

Customers are no longer confined to physical stores for purchases – it is time for telecom brands to unite all channels in order to meet with customers’ expectations. Modern shoppers are seeking personalized relationships for an enhanced experience on all channels during the entire buyer’s journey. The telecom industry has come under strain in recent years, even though the number of network subscribers continues to increase, bundle packages are reaching market saturation levels at “

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E-retailers need to ensure their fulfilment centres are ready to handle rising demand as online sales rise

Retail Technology Review

Businesses that are focused on tapping into the fast growing online retail market need to ensure they have the correct equipment and procedures in place to effectively handle rising sales or risk customer satisfaction taking a hit, says Midland Pallet Trucks.

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Is Foot Traffic Still Important to Omnichannel Retail?

OrderDynamics

Is Foot Traffic Still Important to Omnichannel Retail? The short answer is yes. But for whom is it important and why? Going on any sort of travel begins with identifying a destination and searching for the best route to get there. With a variety of technology applications to uncover these routes, there is an opportunity to customize every journey to your every need.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Retailers must embrace change

Retail Technology Review

Another day, another high street stalwart announces store closure. Coming hard on the heels of M&S cutting 27 stores, now House of Fraser is set to close 31 of its 59 stores and Poundworld is calling in the administrators. Added to the list of recent failures, including Maplin and Toys 'R' Us, plus the sale of Homebase for £1, claims that 2018 will be the worst year for retail news since the recession in 2007, do not look in any sense far-fetched.

Toys 87
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Why are Brands Talking About Experiental Marketing?

CPC Strategy

In the age of social media, experiential marketing is what can make you go viral. It’s what can catch the eyes of movers, > Read More. The post Why are Brands Talking About Experiental Marketing? appeared first on Retail Performance Marketing Blog - CPC Strategy.

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Google’s mobile speed algorithm update: is your online business ready?

Retail Technology Review

Page speed really matters to web users, which is why Google has always taken it into account within its desktop search rankings. As from this month (July 2018), however, it will also be factored into Google's mobile search rankings as part of its new 'Speed Update'.

Mobile 87
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Bones 2, our new base eCommerce theme for developers

Lemonstand

This year we took some time to think about what makes a good foundational theme for LemonStand. We believe in standards and choice, so we upgraded our base eCommerce theme for developers to showcase the tools we see our customers finding the most success with, along with adding a few patterns that we think result in the best retail experiences. What is Bones?

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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InternetRetailing Conference 2018 – Collaboration, Innovation, Expertise. A powerhouse of ideas to re-generate retail

Retail Technology Review

Retail is re-structuring, re-formatting, re-skilling and re-connecting with consumers. In the current climate, success belongs to retailers that dare to be adaptive, creative and to take risks. Re-launching for 2018 – in a brand-new London venue - InternetRetailing Conference 2018 brings together 800+ retail board members, C-level executives and directors for a breath-taking day of inspiration and collaboration.

Retail 87
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How Ecommerce Vendors Can Increase Profits With Back-to-School Deals

Prisync

We all remember the excitement (or dread, in some cases) of going back to school. For those of you with children, this is still something you have to deal with. It’s an exciting time for many, especially those of you who run an eCommerce store. In fact, this year it’s predicted $27.6 billion will be spent on products during this time. That’s a lot of money.

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Knomo increases online sales by 60% with personalisation technology from Nosto

Retail Technology Review

Leading bag and tech accessories retailer, Knomo, has seen a 60% increase in online shopper conversions and a 16% increase in the average order value since it started using the Nosto personalisation platform.

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Inventory Management Strategies for Q4

CPC Strategy

*This is a guest post by Becky Trowbridge, Managing Content Editor at eComEngine. Effective inventory management is more important than ever, especially if you’re. > Read More. The post Inventory Management Strategies for Q4 appeared first on Retail Performance Marketing Blog - CPC Strategy.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.