Forrester eCommerce
SEPTEMBER 18, 2020
COVID-19 and the associated containment measures are accelerating digital transformation and automation in financial services. Customer service in particular has been under enormous pressure and financial services firms such as Nationwide Building Society in the UK and the Royal Bank of Canada have launched chatbots to deal with the unusually high volume of requests.
BigCommerce
SEPTEMBER 18, 2020
You glance at the clock and it’s only two in the afternoon.
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Forrester eCommerce
SEPTEMBER 18, 2020
One of the biggest transformations in retail that Forrester highlighted in its recent B2C buying research stream is the growth of brand manufacturers in commerce and the corresponding tension with marketplaces like Alibaba, Amazon, and others around the world. (“Brand manufacturers” are traditionally wholesale companies that distribute through intermediaries.
Kissmetrics
SEPTEMBER 18, 2020
According to Smart Insights, 49 percent of organizations don’t have a clearly defined digital strategy. Choosing the right digital strategy for your business is essential. Experience helps you sift through what to do differently, what not to do, and where to focus your energy. Having a fresh perspective from an outside eye can make all the difference.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
SEPTEMBER 18, 2020
In this environment, successful B2B CMOs must be agents of change within marketing and across the revenue engine by introducing well-established proven best-practice processes that can be adjusted quickly to create alignment between functions and meet the changing needs of the business. Join Jennifer Ross and Adele Sweetwood on October 15 for the Forrester SiriusDecisions webcast “Is It 2021 Yet?
Kissmetrics
SEPTEMBER 18, 2020
The internet has made communication between businesses more accessible than ever. Collaboration and outreach can often be done with the touch of a button. But sometimes, finding the email address of someone you’d like to communicate with can be such a hassle. Getting someone’s contact info doesn’t have to be a headache. Today, I’ll show you how to get anyone’s business email address and teach you how to follow up with them effectively.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
SEPTEMBER 18, 2020
Coming up with a great product is only half the battle for inventors/entrepreneurs. Often, the real challenge involves getting the ear of retail gatekeepers and convincing them that the new product deserves shelf space. Lowe’s is seeking to create a more direct path to its shelves for SMBs run by diverse — and frequently underrepresented — backgrounds, including women and minorities, via its new “Making It…With Lowe’s” program.
TalkingRetail
SEPTEMBER 18, 2020
Nisa has launched its latest promotion. The ‘Half Price or Better’ promotion will enable consumers to pick up a selection of branded products at less than half their usual price.
Retail TouchPoints
SEPTEMBER 18, 2020
After instituting two prior rounds of restructuring this year, Walmart announced that it is introducing a “team-based operating model” in its supercenters, which comprise the majority of the chain’s stores at more than 3,500. Associates who move into new roles will receive higher compensation, with approximately 165,000 hourly associates — 11%. of Walmart’s workforce — receiving a boost in wages.
TalkingRetail
SEPTEMBER 18, 2020
Spar Parkfoot in West Malling, Kent, has launched an online store to facilitate its home delivery and click-and-collect services. The retailer says the online store houses the same products as the store, at the same prices, and customers can have them delivered next-day within a four-mile radius of the store for £3. Managing director, David.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
SEPTEMBER 18, 2020
Ascena Retail Group plans to sell Catherines to FULLBEAUTY Brands for $40.8 million , according to a bankruptcy court filing. FullBeauty’s winning bid is more than twice the original $16 million offer initially placed by City Chic Collective. FullBeauty itself sped through bankruptcy in less than 24 hours last year, coming up with a plan to cut $900 million of its $1 billion debt to reduce interest payments and kickstart a turnaround.
RetailDive
SEPTEMBER 18, 2020
The tech giant has made changes to accommodate shifts in shopping behavior as it saw spikes in searches for "safe shopping" and pickup services.
Retail TouchPoints
SEPTEMBER 18, 2020
Rent the Runway is eliminating the unlimited rentals option as it overhauls its membership plans, according to CNBC. CEO Jenn Hyman stated that the changes have been in the works for 18 months, and discussions started before COVID-19. However, the pandemic has accelerated the decision-making process at the company, which has been adjusting to new shopping habits.
RetailDive
SEPTEMBER 18, 2020
Red Lobster teamed up with PepsiCo to offer consumers a one-of-a-kind alcoholic beverage in an attempt to get us through the rest of the year.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
SEPTEMBER 18, 2020
Following a 29% drop in net sales during Q2, apparel, jewelry and accessories retailer Francesca’s will investigate strategic alternatives ranging from lease deferrals and refinancing to bankruptcy. Francesca’s, which operates approximately 700. boutiques in 47 states and the District of Columbia, experienced a comp sales drop of 5% for the three months ended Aug. 1, 2020, even though this figure excludes sales from boutiques that were closed four or more days per week due to COVID-19.
TalkingRetail
SEPTEMBER 18, 2020
There has been an “accelerated desire” by consumers for no- and low-alcohol drinks in lockdown, according to beer sommelier Annabel Smith. Speaking during a virtual Budweiser briefing, Smith said people have been thinking more about their alcohol consumption and are “looking for beers that don’t give you a hangover”. She said the no- and low-alcohol.
RetailDive
SEPTEMBER 18, 2020
The offer more than doubles a stalking horse bid from plus e-retailer City Chic. Bankrupt owner Ascena also says it will close 23 more Justice stores.
TalkingRetail
SEPTEMBER 18, 2020
Mentos has launched a limited edition Candy Cane variant for Christmas this year. The vanilla and mint flavoured variant is available in a £1 multi-pack of three rolls containing 14 festive sweets, which the brand said are perfect for stocking fillers or simply as seasonal treats. The sweets are available now until the end of.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
SEPTEMBER 18, 2020
The retailer is adding responsibilities to three key leadership roles and boosting wages for some 165,000 employees while also nixing bonuses.
TalkingRetail
SEPTEMBER 18, 2020
Bakery brand Country Choice has unveiled its range of Halloween-themed bakes. Funtime Chocolate Orange Doughnuts are available in cases of 80 and consist of 45g chocolate-flavoured doughnuts with an orange filling. The doughnuts arrive frozen and have a two-day shelf life once thawed. Halloween Gingerbread Pumpkins are available in cases of 28 and consist of.
Omniconvert
SEPTEMBER 18, 2020
Online businesses that employ the right marketing and sales strategies always win big in today’s competitive marketplace. This is why. The post 7 Cross-Selling and Upselling Strategies to Increase eCommerce Revenue appeared first on ECOMMERCE GROWTH Blog.
TalkingRetail
SEPTEMBER 18, 2020
The GroceryAid School Essentials Grant has helped thousands of children return to school this month. The £250,000 fund was launched in July to reduce the financial burden on parents working in the industry as they prepared for children to go back to school. It provides £150 per school-aged child if the applicant could evidence that.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
SheerID
SEPTEMBER 18, 2020
Earn the loyalty of a high-value consumer tribe by marketing to the military with a personalized offer this Veterans Day.
TalkingRetail
SEPTEMBER 18, 2020
Costcutter says that its summer campaign achieved its highest ever levels of shopper engagement levels – reaching four times more than the original target for shopper engagement. The ‘Bringing Summer Home’ campaign, which was hosted on Costcutter’s website, saw a combination of online instant win and prize draw games sponsored by Budweiser, as well as.
Omniconvert
SEPTEMBER 18, 2020
With eCommerce, there is a lot of data that can give you data paralysis, a lot of opportunities and a. The post Focusing on the Essential with Jeff Loquist – eCommerce Growth Show Ep. 22 appeared first on ECOMMERCE GROWTH Blog.
TalkingRetail
SEPTEMBER 18, 2020
UK retail sales were up 0.8% month-on-month in August – the fourth consecutive month of growth, new statistics reveal. The latest ONS figures show retail sales were up 4% compared to February, before the coronavirus pandemic hit. However, the ONS also reported that 51.5% of food retailers said they saw a decrease in footfall from.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Dynamic Yield
SEPTEMBER 18, 2020
Professors Ron Kenett and David Steinberg of KPA Group sat down with us to discuss the basics of A/A and A/B testing and how testing can help organizations ensure they are making the right business decisions. The post A/A testing and decision making in experimentation appeared first on Dynamic Yield.
TalkingRetail
SEPTEMBER 18, 2020
The Scottish government has decided it will support the Protection of Workers (Retail and Age-restricted Goods and Services) Bill at the stage 1 vote next week. The Bill, brought forward by Edinburgh South MSP Daniel Johnson, will give shop staff additional legal protection when carrying out their work, particularly in relation to assault or abuse.
RetailDive
SEPTEMBER 18, 2020
Tailoring the retailer's emails to each recipient's location could drive foot traffic to stores impacted by the pandemic.
RetailWire
SEPTEMBER 18, 2020
Walmart is instituting a new wage structure that will see hourly associates working in team leadership positions to see their minimum wage go from $18 to $21. Team leaders in its Supercenters can go up to $30 an hour. The pay raises will go into effect in October. “We’re investing in new roles and skills training to give us the flexibility to serve customers anytime and anywhere,” COO Dacona Smith wrote on a company blog. “In turn, associates will have more room for career and
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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