Fri.Apr 27, 2018

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Huawei Global Analyst Summit 2018

Forrester eCommerce

Huawei hosted its annual Analyst Summit in Shenzhen, China, recently. As in 2016, Huawei reported strong financial growth in 2017. Revenues were up 16%, EBIT, by 19%, and cash flow from operations by 96%. Revenue growth was driven primarily by the Consumer and Enterprise Divisions, up by 32% and 35% respectively, whilst the Carrier Division […].

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Improve eCommerce Site Search With These 4 Solutions

Groove

Search visitors are some of the most motivated buyers on your site. In many cases, they’re searching because they know exactly what they want and how much they’re willing to pay for it. For this reason, many companies are making search a core component of their eCommerce strategies. However, many basic eCommerce search engines offered by shopping cart platforms fall short of consumer expectations. eCommerce Site Search Solutions.

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Amazon’s Multi-billion Dollar Ad Business Propels Its Profitability

Forrester eCommerce

Yesterday, Thursday April 26, Amazon released its Q1 2018 financial results. The results? They knocked it out of the park. In fact, Jim Cramer on CNBC called it “the best quarter I’ve ever seen from a company.” I would argue it’s ‘the best quarter ever’ because of a little known business that Amazon has — […].

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The Retail Industry Is Facing New Disruptive Realities

RTP blog

By Stephen Wakeling , Phobio The ubiquity of Amazon and recent announcement of the Toys ‘R’ Us closure offers a sobering glimpse of how the retail industry is radically shifting and transforming. Staying ahead of market trends and customer behavior is critical for any business to survive and thrive. However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Do You Work For A Financial Services Provider? Then Take This Survey!

Forrester eCommerce

Forrester is conducting research on how financial services companies are using Video to win, serve, engage, and retain customers. As part of this research, we want to hear from you! Click here (or below) to take the survey and help us give you great research – plus you get a free research report for taking […].

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Top 3 Content Marketing Goals For Every Brand

Fastr

Rich content campaigns are increasingly becoming the standard for brands. As consumers become increasingly tech-savvy, their expectations for their shopping experiences have been […]. The post Top 3 Content Marketing Goals For Every Brand appeared first on Zmags.

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3 Conversion Tactics to Optimize Checkout on Your Ecommerce Site

ROI Revolution

For online retailers, there is nothing more discouraging than working to drive prospects to your site, just to see those efforts wasted by poor conversion tactics. This is why any successful online business is constantly testing to find new ways to optimize their site and overall customer experience. In today’s ecommerce landscape, web forms serve as the backbone of almost every website conversion funnel, yet they are oftentimes the most overlooked when it comes time to test.

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Turn Shoppers into Loyalists with Post-Purchase Messaging

Sailthru

Reaching out to consumers at the point of purchase offers a powerful opportunity to make a mark. Still, many retailers miss it. In a recent survey from Support.com , 40% of those surveyed say that post-purchase experiences, such as returns, make up the most memorable aspect of the overall brand experience. Nearly 80% also say that a positive brand experience overall post-purchase is important to them.

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What Walmart Site Redesign Means to Suppliers

Salsify

Walmart is updating its ecommerce site in an effort to provide a more modern, personalized, and engaging customer experience. “Our goal is to make it compelling for customers to shop for whatever they are looking for,” sai d M arc Lore, president and CEO of Walmart U.S. ecommerce, in the company’s announcement.

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Facebook Q1 2018 Earnings: Delivering Growth Under Pressure

ChannelAdvisor

Facebook reported its Q1 results yesterday and attempted to speak to both the investing community (“great start to the year”) as well as the broader world (“investing to make sure our tools are used for good”). Thus far, the controversy surrounding privacy, data sharing and election meddling don’t seem to be impacting its performance as the social giant continued very strong growth with revenues up 49% to $12 billion. .

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Retailers: It’s Not An Apocalypse, But An Evolutionary Event

Kibo

What’s really going on in retail? Bankruptcies and store closures splash across front […]. The post Retailers: It’s Not An Apocalypse, But An Evolutionary Event appeared first on The Omni Channel.

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Fulfillment Technologies Changing the Game

PFS

Fulfillment Technologies & Innovations Changing the Game. With US eCommerce sales expected to reach $713 billion by 2022 (over $500 billion this year) 1 , retailers and fulfillment providers are amping up their distribution centers to meet ever-increasing demand. Beyond a strong foundation – those ever-important, dependable order management and warehouse management technologies – what can we do to be proactive in today’s world of instant-fulfillment shopper expectations?

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How Do I Explain My Loyalty Program to My Customers?

Smile.io

Editor’s Note: This post was originally published in August 2015 and was updated for accuracy and comprehensiveness on April 27, 2018. Explaining your loyalty program to your customers is one of the most important (if not the most important) things you can do once you have started your loyalty program. If you want shoppers to join and participate in your loyalty program you need to show them how.

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How to Build an Audience from Scratch

eCommerceFuel

Michael Jackness is probably an eCommerce name you’re familiar with. If you don’t know him from our private community or from being a past guest on the podcast here, you probably listen to him over at his podcast EcomCrew. Or maybe you’ve heard him speak at a conference or have had the chance to take one of his eCommerce courses. He’s the true definition of an eCommerce influencer.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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From Back-Office Management to Pricing Optimization: 6 Must-Have Technologies for Magento E-Commerce Success

Prisync

E-commerce success is not an easy thing to achieve. There are at least 10 million e-commerce companies worldwide trying to bring their businesses to the next-level: a profitable business with a sustainable growth rate and a loyal customer base. The target might be the same and might be very clear but it’s hard to say the same thing for the path towards it.

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What New Entrants to the Wireless Space Could Mean for You

iQmetrix

It's getting a little hot in here. With a handful of new entrants disrupting the the wireless retail space, the industry is becoming more crowded than ever. While this may mean more competition between wireless retailers, it's not entirely a bad thing—especially when you consider that there are expected to be 224.3 million smartphone users in the US by the end of the year.