Forrester eCommerce
OCTOBER 21, 2020
The purpose of customer service is no longer just to alleviate run-of-the-mill inconveniences; it is to provide fundamental and necessary services for consumers devastated by the COVID-19 pandemic. Learn how customer service will evolve in 2021.
Retail TouchPoints
OCTOBER 21, 2020
Walgreens is launching a pay-with-points option to give customers more payment flexibility for in-store purchases. Starting in October, Walgreens customers will be given the option to pay with points at the POS after they’ve dipped, swiped or tapped their eligible card. A prompt on the card terminal will ask the shopper if they want to apply a credit, worth $10 per transaction, based on their available points.
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Forrester eCommerce
OCTOBER 21, 2020
This year’s Adobe MAX Creativity Conference keynote hit consistent themes that Adobe has focused on for years, such as creativity for all, accelerating creation, enabling collaboration, and elevating skills. That’s not an indictment; it’s a sign the company has a clear strategy for its creativity offerings and is sticking to it. Adobe Creative Cloud has posted impressive results during the pandemic, […].
Retail TouchPoints
OCTOBER 21, 2020
Syte has raised $30 million in Series C funding and an additional $10 million in debt in a round that brings the solution provider’s total funding to $71 million. The product discovery solution provider will use the funding to expand its geographic reach, with a focus on expansion in the U.S. and Asia-Pacific. The Syte platform includes features such as camera search, personalization and recommendation engines, and ecommerce search and merchandising solutions.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
OCTOBER 21, 2020
The COVID-19 crisis has upended banks' understanding of their customers. In 2021, banking executives will need to pivot accordingly.
Retail TouchPoints
OCTOBER 21, 2020
Sam’s Club will roll out an additional 372 autonomous floor scrubbers this fall, a move that will put robots in every one of its nearly 600 U.S.stores. The retailer also is expanding an analytics pilot that uses the robots to examine shelves and help improve the in-store shopping experience. The robots, which are manufactured by Tennant Company and powered by Brain Corp. ’s BrainOS solution, will both keep floors clean and analyze shelves.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
OCTOBER 21, 2020
Bankruptcies and store closures are, unfortunately, ongoing features of the retail ecosystem. However, COVID-19 has undoubtedly accelerated both. Many of the affected companies, such as JCPenney and Neiman Marcus , faced financial hardships before the pandemic, however, these closures reaffirmed that many legacy, store-focused businesses have failed to prioritize the in-store experience.
Forrester eCommerce
OCTOBER 21, 2020
Marketers are itching to get close to consumers in time for a holiday spending surge. This season, we think marketers should take the opportunity to be bold (at work) with their podcasting efforts. We know lots of retailers and brands – from Sephora to Blue Apron to Shopify – have their own podcasts. And even […].
Retail TouchPoints
OCTOBER 21, 2020
They’re a force to be reckoned with and still somewhat maligned. Millennials — the age cohort generally agreed to have been born between 1980 and 1996 — might be called the punching bag generation. They’ve long come under criticism, suffering a bad rap as being self-indulgent. While the bad rap is a blind generalization, what’s not debatable is the buying power of this generation.
Forrester eCommerce
OCTOBER 21, 2020
The events of 2020 exposed both weaknesses and opportunities for wealth management firms. In 2021, forward-thinking firms will not only meet these challenges, but move beyond them.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
OCTOBER 21, 2020
AiFi has raised a total of $30 million in its latest funding round. The AI-powered solution provider will use the money to speed up deployment of its autonomous shopping offering as it builds out hundreds of new and retrofitted autonomous stores around the world. The funding came from exiting investors Qualcomm Ventures, Cervin Ventures and TransLink Capital along with new investor Plum Alley, among others.
Forrester eCommerce
OCTOBER 21, 2020
Let’s just get it out of the way at the start of this blog: COVID-19 has remade retail and has forced a rapid shift toward digital customer service interactions. And now the holidays are nigh, and e-commerce seems to be the order of the day (or the “plague year”). To help with this rush of […].
RetailDive
OCTOBER 21, 2020
A retailer that shares the name of one of the bankrupt company's banners acquired the national rights to the brand, resolving longstanding confusion.
Ecommerce Guru
OCTOBER 21, 2020
Dropshipping is a method for customer orders that do not require businesses to manage goods in stock. The store sells the goods instead and sends the purchase order to a third-party supplier, who then delivers the order to the customer. This means you can sell a range of items as a retailer without ever having to stock any stock whatsoever. For modern, small, home-based online businesses, this makes dropshipping very interesting.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
OCTOBER 21, 2020
More store space will be dedicated to the category, an attempt to become "the most trusted retailer of choice for the active and casual lifestyle.
RetailWire
OCTOBER 21, 2020
More than one in four consumers have already completed all of their Christmas shopping, according to a LendingTree survey. “Because of the coronavirus relief bill, increased unemployment benefits and overall reduced spending during the last six months, many Americans have a little more money in their bank accounts today than they otherwise would,” said Matt Schulz, chief credit analyst for LendingTree. “It’s possible that some folks have taken advantage of that surplus to do a little
RetailDive
OCTOBER 21, 2020
These companies made it through world wars, social upheaval and depressions, but met their undoing in a year defined by a pandemic.
Korona
OCTOBER 21, 2020
Pinterest is a social network where users visit to discover new ideas and shop for new products. So if you have a small business and do not already have a Pinterest Business account, you are missing out on a direct marketing opportunity that could play a huge role in the growth of your business. [.].
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
OCTOBER 21, 2020
The retailer filed a sale agreement with landlords Simon Property Group and Brookfield Asset Management after weeks of delays and negotiation.
TalkingRetail
OCTOBER 21, 2020
Nisa retailers and suppliers have been honoured in a novel awards ceremony held virtually for the first time in the symbol group’s history. Guests went online to watch the event which was hosted by comedian Alex Brooker yesterday (20 October) at the end of the first day of the Nisa Expo. Nisa Local Pinkie Farm.
FastSpring
OCTOBER 21, 2020
Check out the latest features and improvements for the FastSpring app! New or Improved. Upgraded Tax Service: Our improved tax service is now live. FastSpring is committed to ensuring sellers are fully compliant with tax rules around the globe, and our upgraded tax engine supports thousands of product tax categories at more granular geographic levels to provide buyers around the globe with accurate sales tax and VAT.
Omniconvert
OCTOBER 21, 2020
Have you ever bought the first thing you laid your eyes on? Sure, you may have liked or even loved. The post How to Nurture Leads In eCommerce: 11 Tips to Supercharge Sales appeared first on ECOMMERCE GROWTH Blog.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
TalkingRetail
OCTOBER 21, 2020
Nisa’s retail academy, which offers training guidance for retailers and their staff, is being enhanced to provide a “far more interactive and interesting” experience. Delivered in partnership with the Co-op, the updated e-learning platform is being introduced this month and will drastically improve the quality of retail learning. Emma Brock, learning and development manager at.
Omniconvert
OCTOBER 21, 2020
Online consumers expect personalized experience. Yes, they want to buy an experience and not just a product. They want to. The post Breaking Down Ecommerce Personalization: 2020 Guide appeared first on ECOMMERCE GROWTH Blog.
Retail Technology Review
OCTOBER 21, 2020
Retailers’ efforts to keep employees and customers safe during the covid-19 pandemic have been recognised by frontline retail workers, the latest research from Axonify, the modern training and communication solution for frontline associates, reveals.
Omniconvert
OCTOBER 21, 2020
It has been predicted that customer experience will overtake prices and products as key brand differentiators in the near future. The post How to Improve Customer Experience on Your Business Website appeared first on ECOMMERCE GROWTH Blog.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Retail Technology Review
OCTOBER 21, 2020
ClearSale, the ecommerce fraud prevention solutions provider, has been recognised with awards in two categories, Best Company for Work-Life Balance and Happiest Employees. .
Liveintent
OCTOBER 21, 2020
Like many companies, LiveIntent has recently had to transition into the world of virtual meetings, conferences and networking. But that has not stopped us from being present, fostering personal and professional growth, and giving back to the community. On account of the virtual shift, we’ve had the opportunity to partner with Givsly (formerly known as Lucky Forks), an organization that was created to drive business through a culture of purpose while creating an impact.
TalkingRetail
OCTOBER 21, 2020
A trade association has welcomed the passing of a bill which will save retailers money by pushing back the next revaluation of business rates by a year. The new legislation will delay the updating of business rates in England and Wales until 2023. The Scottish government has also committed to delay its planned revaluation by.
RetailMinded
OCTOBER 21, 2020
Small business owners often have to deal with payment processing. That’s where platforms like Square and PayPal support merchants to have streamlined payments delivered to them from their customers. . Square was famous for its in-person sales processing, where the use of mobile card readers was the primary source of transactions. On the contrary, PayPal became a popular platform for payments using the online mode.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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