Wed.May 31, 2023

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The Robots Are Not Coming — They Are Already Here: The Future Of Physical Automation Will Be People-Driven

Forrester eCommerce

Automation is having a moment. Generative AI and large language models have the spotlight, but physical automation has advanced, as well. First, the pandemic gave life to robots for cleaning and disinfection. Labor shortages then left businesses scrambling to just keep the place running.

Customer 327
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Doba Review: Easiest Way To Start Dropshipping For FREE

My Wife Quit Her Job

If you have difficulty sourcing quality products for your dropshipping business, Doba might be the solution you need. Doba has been helping online sellers source products from thousands of suppliers for over a decade. But is it still worth using as a dropshipping solution? In this Doba review, I cover the platform's key features, pros, and cons to help you make an informed decision.

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Not All Alignment Is Equal: Achieve Alignment That Drives Growth

Forrester eCommerce

Successful alignment is less about process and more about calibrating buyer value. Learn about the five dimensions that top organizations align on — and learn more at Forrester’s B2B Summit North America.

B2B 274
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Mastering Google Merchant Center’s Expiration Date Attribute: A Step-by-Step Guide

Store Growers

Last Updated on May 31, 2023 If you’re a merchant selling time-sensitive products with an expiration date, such as food, cosmetics, seasonal products, makeup, and so on, you’ll undoubtedly benefit from learning more about the [expiration_date] attribute. Google Merchant Center ’s expiration date attribute is essential for ecommerce businesses that want to stop displaying their products after their date expires.

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Mastering Retail Peaks: Composable Commerce, Loyalty Tech, and Future-Ready Strategies for 2024

Speaker: Jennifer Hileman - Head of Retail Platform Strategy at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Prepare to excel in the dynamic world of retail, spanning the holiday season and beyond into 2024! Join us for an insightful webinar as we delve into the powerful synergy of composable & MACH Technology paired with the leading loyalty and promotions engine. Discover how composable commerce and loyalty management can redefine your retail approach, ensuring sustained success through the holiday rush and well into the new year.

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The Case For The Innovative Product Manager

Forrester eCommerce

More than ever, organizations are relying on digital initiatives as a key driver of growth. These include digital offerings that are used by customers as well as those leveraged by an organization’s employees.

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Costco Delays Membership Fee Hike as Member Growth Continues

Retail TouchPoints

Costco will delay membership fee increases due to the negative impact inflation already has had on customer spending habits. The retailer announced plans to increase its membership fees in March but has yet to provide an exact timeline. The retailer still plans to hike membership fees, but it will happen when the company can “do it without impacting in any meaningful way renewal rates or sign-ups or anything,” said CFO Richard Galanti during a Q3 2023 earnings call.

Retail 104

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The Future of Retail: Rethinking Digital Signage to Improve the In-Store Experience

Retail TouchPoints

Expectations are never-ending in the retail industry. They’re also ever-changing — even more so in light of recent events. People have different mindsets when entering a brick-and-mortar store. Some people are certainly cautious about in-person interactions, so they’re often in the store for a specific reason. Others might have just stopped in out of happenstance, doing a little window shopping for the day.

Retail 100
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Instacart begins nationwide rollout of ChatGPT search tool

RetailDive

The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches.

Customer 103
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Turning Criticism into Opportunity: A Guide for Merchants to Deal with Negative Online Reviews

Retail TouchPoints

As a business owner, negative reviews on your product or service can be distressing and damage your reputation and revenue, regardless of whether you are a beginner or an experienced entrepreneur with multiple exits. The key is to remember that when properly wielded, negative reviews can also provide valuable feedback that can help improve your business.

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The 8 best Dotdigital alternatives for 2023 (free and paid)

Omnisend

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. But is it the only platform that offers these features? No. While it’s one of the popular options, many Dotdigital alternatives offer similar features at lower prices.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Inside Google’s plans for improving paid search with generative AI

RetailDive

More efficient ways to produce and edit assets and ensure responses are relevant to consumers were a focus of this year’s Google Marketing Live.

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Q&A with Top Event Producer: Lessons from the Buzziest Media Activations

Retail TouchPoints

Crystal Anderson got her start in events during her time at Tough Mudder and went on to help produce some of the most frequently cited experiential activations in the retail industry: The Museum of Ice Cream and 29Rooms. These “selfie factories” were consumers’ “first foray into people stepping out from behind their phones and being able to experience the world in really fun, cool ways,” Anderson said in a recent interview.

Events 88
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McKinsey: Online beauty sales in the US to hit $45B by 2027

RetailDive

Global e-commerce sales now exceed those of specialty retail which, in 2022, was 20% of the overall industry.

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At Home Taps Walmart Vet for Top Merchandising Role

Retail TouchPoints

At Home has named Jeff Evans as President and Chief Merchandising Officer, effective June 19. Evans will leverage 32 years of industry experience including ecommerce, brand building, product development, sourcing and identifying business opportunities, to help the home décor retailer advance its business. Evans has held senior leadership positions at Walmart for 15 years, most recently as EVP of Entertainment, Toys and Seasonal at Walmart U.S.

Apparel 87
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Walmart works with some suppliers to lower prices

RetailDive

The retailer wants to “get costs down more as fast as we possibly can” in food and consumables, CEO Doug McMillon told analysts.

Retail 94
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Shinola and Filson to Update In-Store Experience with Omnichannel Platform

Retail TouchPoints

Shinola and Filson will modernize their in-store experiences with mobile POS, order management and store inventory solutions from NewStore. Both retail brands are owned by Bedrock Manufacturing ; Filson is known for high-end outdoor clothing and accessories, and Shinola offers products including timepieces, leather goods, jewelry and audio. Adopting NewStore’s modular, mobile-first omnichannel cloud platform will allow Filson and Shinola store associates to provide more personalized service by c

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VC funding for food and beverage plunging amid challenging environment, data shows

RetailDive

Over the last four quarters, the amount raised and the number of deals have fallen significantly compared to the prior year, according to PitchBook.

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OpenAI CEO among tech leaders saying AI poses an existential risk to humanity

RetailWire

OpenAI CEO Sam Altman is among over 350 technology industry executives and researchers who have signed a one-sentence statement released by the nonprofit Center for AI Safety. “Mitigating the risk of extinction from AI should be a global priority alongside other societal-scale risks such as pandemics and nuclear war,” the statement reads.

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The "Multi" Problem in Omnichannel Commerce with Orium + Elastic Path

Modern retail is complex, but composable commerce can help brands navigate that complexity successfully. Operating in multiple geographies, handling multiple currencies, leveraging multiple brands, exploring multiple business models… These are just some of the complicated realities facing modern brands. In this masterclass, Julie Mall from Elastic Path and Thomas Mulreid from Orium take a deep dive into the many elements at play in commerce today, looking at what the term “multi” means and break

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At Home hires former Walmart exec as chief merchandiser

RetailDive

The retailer has lowered its prices just in time to possibly attract former Tuesday Morning and Bed Bath & Beyond customers.

Retail 97
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Leverage Managed Services to Optimize Your MDM Investment

Pivotree Blog

Managed MDM Services are a great way for organizations looking to derive even more value from their MDM platform. Although tech-focused MDM solutions offer many advantages, your data challenges may still exist because of the presence of legacy data silos, poor data governance, outdated processes, and the lack of the right MDM knowledge. All these issues prevent organizations from deriving maximum value from their MDM investment.

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Converse names North America VP new CEO

RetailDive

Nearly a dozen people have changed roles in the retailer’s executive ranks in recent months.

Retail 105
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The Enterprise Guide to Promotions Engines for Retailers

Fabric

Promotions engines are essential for creating, tracking, and delivering promotions to customers. According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. A robust promotions engine can significantly reduce operational workload, increase conversion and retention , and make your promotional content more customer-centric, which will in turn generate more revenue.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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DTC paint brand Clare to raise prices

RetailDive

The cost of a gallon of paint will increase by an average of 8% as the company faces “outsized inflation,” CEO Nicole Gibbons said in an email to customers.

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The Enterprise Guide to Promotions Engines for Retailers

Fabric

Promotions engines are essential for creating, tracking, and delivering promotions to customers. According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. A robust promotions engine can significantly reduce operational workload, increase conversion and retention , and make your promotional content more customer-centric, which will in turn generate more revenue.

Retail 52
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Short-Form Video: Guidelines for Brands on Winning Big With It

Digital Doughnut

In today's fast-paced world, consumers are faced with an overwhelming amount of information and have become increasingly selective about the content they consume. With little time to spare, they expect brands to deliver maximum information in a short amount of time. This has led to the rise of short videos as a powerful marketing tool. In this article, let's explore the importance of creating short videos that convey maximum information in a short amount of time and how brands can utilize this t

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The Enterprise Guide to Promotions Engines for Retailers

Fabric

Promotions engines are essential for creating, tracking, and delivering promotions to customers. According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. A robust promotions engine can significantly reduce operational workload, increase conversion and retention , and make your promotional content more customer-centric, which will in turn generate more revenue.

Retail 52
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Evaluate Total Cost of Ownership in the Composable Commerce Era

Your old methods of evaluating total cost of ownership don’t work anymore. Total cost of ownership, or TCO, is important to understand when making the switch to a composable commerce architecture. But composable commerce is a complete paradigm shift in how eCommerce businesses operate, and understanding the cost implications of that requires a shift too.

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Sources of shrink remain difficult to quantify

RetailWire

Retailers estimate that 37 percent of losses from shrink come from retail theft, 28.5 percent come from their workers and 27.5 percent come from administrative or cashier error, damage or vendor fraud. The reality is that getting at exact figures is difficult as most retailers don’t know how missing items went missing.

Retail 52
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How These PIM Features can Create the Next Growth Opportunity

Digital Doughnut

The increasing need for effective product information management solutions has become critical for businesses that sell products online. With the growing number of sales channels and the rising complexity of product information, companies face the challenge of managing and distributing their product information accurately and consistently.

Channel 52
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By: Outsourcing KeywordResearch

Kibo

I just like the helpful information you provide in your articles

Article 62
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Qurate sells Zulily

RetailWire

Qurate, which acquired Zulily in 2015 for $2.4 billion, has sold the retailer to Regent, a private equity firm. Zulily reported a $43 million operating loss in the first quarter as revenue fell 17 percent to $192 million.

Retail 40
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.