Forrester eCommerce
AUGUST 25, 2021
Retail associate enablement tools enhance the customer experience in the physical store and improve both labor and store operations efficiency. In a tight labor market with employee acquisition and retention top-of-mind for retailers, training associates thoroughly and enabling them to perform fewer menial tasks with greater efficiency and oversight should be a primary goal for retailers.
Retail TouchPoints
AUGUST 25, 2021
After “acceleration” and “pivot,” one of the biggest retail buzzwords to emerge in the last 18 months has been “circularity.” The term rose to the surface last year as 2020’s unique confluence of events drove consumers toward shopping alternatives that were both environmentally friendly and economically feasible. In the retailX keynote session on Wednesday, Aug. 25, Geronimo Chala, Chief Client Officer at luxury handbag reseller Rebag , discussed the multiple ways the circular concept of “resale
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Forrester eCommerce
AUGUST 25, 2021
The concept of an “iron triangle” is an old one. In project management, it’s the trade-offs between cost, schedule, and scope. “Pick any two” is a common rule of thumb — that is, you can optimize for two but not three. An important variation is cost, schedule, and quality. The sign below (via Flickr) is […].
Retail TouchPoints
AUGUST 25, 2021
If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If they aren’t delivering a connected and engaging customer journey, they’re not going to keep pace with the competition and they’ll quickly fall into obscurity. Customers don’t just want to buy a product — they want an experience. And, the more personalized it is, the better — from email confirmations to SMS dispatch notifications, right through to a happy and timely handover on t
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
AUGUST 25, 2021
Essentially, as CX improves, more customers will comply with a department’s directives, engage with it proactively, speak well of it, trust it, and forgive its mistakes. And if the data is holistic and allows for true representation, it will allow government operations to cost less and run more smoothly. .
Ecommerce Platforms
AUGUST 25, 2021
The foundation of a Shopify store revolves around its dashboard interface, shopping cart , and all of the other elements that typically go into an online store. However, Shopify also provides the infrastructure you need for running a brick-and-mortar checkout counter with its POS (point of sale) software and hardware. You can combine an online store with the Shopify POS hardware or simply stick with a system for collecting payments from customers in person.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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RetailDive
AUGUST 25, 2021
From air shipping to ship charters to price increases, industry players are managing chaos at ports and throughout the global production network every way they can.
Forrester eCommerce
AUGUST 25, 2021
There's a certain amount of risk that comes with rapid innovation. Learn how a new category of technology can help minimize those risks for your development teams.
RetailDive
AUGUST 25, 2021
The DTC eyewear brand's revenue has been on the rise. But, like several other digitally native brands that have gone public, it struggles with profitability.
Inflow Insights
AUGUST 25, 2021
Over the last few weeks, we’ve published a multi-part blog series with eCommerce holiday marketing tips and strategies. This is the final entry in that series — but, if you want more guidance, you can always request a free proposal from our digital marketing strategists anytime. For most, the holiday season is the time to unwind and celebrate. For online retailers, it presents an opportunity to conquer the market, skyrocket sales, and cultivate brand loyalty through streamlined marketing.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
RetailDive
AUGUST 25, 2021
The company's growth plans include expanding its physical presence with a select number of flagships, growing wholesale and launching in new categories.
365 Retail
AUGUST 25, 2021
The boss of one of the UK’s biggest retailers has warned that current food shortages are at a “worse level” than he has ever seen. Steve Murrells, chief executive of the Co-operative Group, said the retailer has significantly reduced its range of some products to help serve customers. He told the Times newspaper: “The shortages are at a worse level than at any time I have seen.”.
RetailDive
AUGUST 25, 2021
Analysts hailed the arrival of Josh Schulman, who rescued the Tapestry brand from the discount bin and will spend the next year leading Michael Kors.
Fabric Blog
AUGUST 25, 2021
Design elements shape the first impression shoppers have on a brand or retailer’s website. According to Adobe , 38% of shoppers will leave an e-commerce website if they find the layout unappealing. Moreover, these design elements make an impact on shoppers’ buying decisions. Further research shows that 42% of shoppers are very unlikely to purchase due to poor design.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
AUGUST 25, 2021
Citing the surging market for comfy clothing, the DTC activewear brand is joining a list of new entrants that also includes Athleta and ThirdLove.
ChannelAdvisor
AUGUST 25, 2021
‘Tis the season to prepare for the onslaught of holiday shopping activity. This year, the annual holiday prep routine feels a little bit familiar … but much remains uncertain. At minimum, the recent rapid acceleration of e-commerce has drastically altered the landscape in Q4. Brands and retailers face extraordinary competition. Fulfillment and delivery challenges persist.
RetailDive
AUGUST 25, 2021
Through the new product, merchants with TikTok For Business accounts can have a shop tab on their profiles and create a mini-storefront.
ChannelAdvisor
AUGUST 25, 2021
‘Tis the season to prepare for the onslaught of holiday shopping activity. This year, the annual holiday prep routine feels a little bit familiar … but much remains uncertain. At minimum, the recent rapid acceleration of e-commerce has drastically altered the landscape in Q4. Brands and retailers face extraordinary competition. Fulfillment and delivery challenges persist.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
AUGUST 25, 2021
The department store beat expectations but, unlike most rivals, results declined from 2019 in a period still clouded by the pandemic.
365 Retail
AUGUST 25, 2021
Online retail titan Amazon is offering new warehouse recruits a £1,000 joining bonus as it looks to attracts staff amid a mounting hiring crisis. The group is advertising for “urgently needed” warehouse pickers and packers across the UK to help meet booming online shopping demand. Online retail titan Amazon is offering new warehouse recruits a £1,000 joining bonus as it looks to attracts staff amid a mounting hiring crisis.
RetailDive
AUGUST 25, 2021
The big-box retailer is also hosting a TikTok challenge to honor teachers.
365 Retail
AUGUST 25, 2021
TikTok users will soon be able to buy items directly through the short videos on the app – something they had only been able to do through ads until now. Canadian e-commerce company Shopify said businesses will be able to add a shopping tab to their TikTok profiles to create a “mini-storefront” that links directly to their online store for checkout.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Korona
AUGUST 25, 2021
There has never been a better time to consider opening a furniture store than the present. Many people would assume that a global pandemic would have caused a set back to the industry, but it’s actually been quite the opposite. In fact, industry reports suggest that the compound annual growth rate for the furniture industry will increase by 5% in the years 2021-2026.
365 Retail
AUGUST 25, 2021
Mr Kipling cakes firm Premier Foods has unveiled plans to allow more than 800 office-based staff to choose whether they work remotely. The group, which also owns brands including Oxo and Bisto, said staff at its standalone offices can be based “wherever they work best” from this month as part of a new hybrid working model. Premier Foods has asked more than 800 office-based staff whether they want to work remotely instead (PA).
RetailWire
AUGUST 25, 2021
Albertsons is running a pilot with Instacart to assess an online grocery pickup service at 40 stores operating under the Albertsons, Tom Thumb, Randalls, Safeway and Vons banners in Austin, Dallas, Denver, Houston, Las Vegas and Phoenix.
365 Retail
AUGUST 25, 2021
There’s never a perfect time to start a business, but how can you future-proof an entrepreneurial endeavour from economic disaster? We’re here to share a rather interesting case study from an office fruit delivery company that has bucked every trend through some of the worst business conditions in recent memory. Read on to discover how Fruitful Office has thrived in the most challenging trading environments and how to apply those principles to your start-up.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailWire
AUGUST 25, 2021
Warby Parker said it will take its shares directly to the New York Stock exchange to make them available to investors at large rather than having them distributed through investment banks as is traditional in initial public offerings.
365 Retail
AUGUST 25, 2021
Proposals are one of the most important moments during a relationship – and even, in your life. But there isn’t one type of proposal that suits everyone. For some people, a low-key occasion is better: the question could be popped at home, or during a picnic – with one lovingly selected ring. Alternatively, some people prefer it to be extravagant. Imagine a selection of diamond rings to choose from on a special trip abroad.
RetailWire
AUGUST 25, 2021
Forty-one percent of workers agreed that non-vaccinated coworkers should pay more for their health insurance, according to a poll by Eagle Hill, a Human Resources consultancy. Almost two-thirds think that companies should not provide special allowances for working from home for those who refuse to be vaccinated against COVID-19. Surcharges related to health insurance have become a topic of growing interest in corporate circles with some believing that the unvaccinated should pay a monthly premiu
Kissmetrics
AUGUST 25, 2021
If you want your blog posts to perform well, one simple way is to achieve this is by writing magnetic headlines. By playing around with your title after publishing a post, you may significantly increase the post’s conversion rate. In this article, I’m going to share a step-by-step process to get you producing consistently great headlines. Why Should You Care About Headlines?
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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