Forrester eCommerce

JUNE 26, 2020

^^ CLICK IMAGE FOR FULL SCREEN ^^ The channel technology stack is a group of technologies that firms leverage to plan with, find, recruit, onboard, develop, enable, incentivize, co-sell with, co-market with, manage, measure, and report on partners. Delivering automation of indirect sales processes, workflows and partner programs, channel software is becoming increasingly critical […].

Channel 545

Channel Technology Management Marketing 545

Retail TouchPoints

JUNE 26, 2020

AEO is rolling out a redesigned All Real Rewards customer loyalty program for both the American Eagle and Aerie brands. The retailer seeks to simultaneously simplify and personalize the experience of the points-based program by offering three levels of membership that earn points faster than before. Shoppers receive a varying number of points for every dollar spent, based on their membership level.

Customer Loyalty 264

Customer Loyalty Shipping Events Customer 264

Forrester eCommerce

JUNE 26, 2020

After years of high expectations for Amazon’s low-code platform project, its Honeycode product has finally arrived. Unfortunately, in its present release, Honeycode is far from the market disrupter that we and others expected from Amazon. The goal for the platform is clear: Combine the intuitive simplicity of a spreadsheet with the power and scale of […].

Marketing 545

Marketing Presentation Other 545

Retail TouchPoints

JUNE 26, 2020

Amazon has confirmed its purchase of Zoox , a company designing self-driving vehicles that are purpose-built for ride-hailing functions. While Amazon did not disclose how much it was paying for the California-based company, sources including Reuters and The Wall Street Journal put the price tag at more than $1.2 billion. Zoox was founded in 2014 with a vision of purpose-built, zero emissions vehicles designed for autonomous ride-hailing, along with an end-to-end autonomy software stack.

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Consumer Customer Retail 207

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Forrester eCommerce

JUNE 26, 2020

I’ve been researching B2B pricing and its important role in digital transformation for industrial manufacturers. New “as a service” business models offer opportunities for manufacturers, but they can also increase margin risk. Industrial manufacturers already manage a complex matrix of price lists. These might include global corporate pricing agreements and distributor prices.

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B2B Management Channel Customer 463

Retail TouchPoints

JUNE 26, 2020

China is receptive to a new wave of American retailers: demand for imported goods is on the rise due to COVID-19 travel restrictions, and even consumers in the less developed cities are expressing increased interest in imported goods. These trends were made apparent during Alibaba ’s 6.18 shopping holiday, which recorded a 43% year-over-year increase in value order settled through Alipay (GMV) as multiple categories reported record high sales — with U.S. brands making up the second-highest sourc

Travel 165

Travel Social Media Webinar Consumer 165

Retail TouchPoints

JUNE 26, 2020

Microsoft will shutter all its physical Microsoft Store locations as part of a “strategic change in its retail operations,” according to a statement from the company. Microsoft will continue investing in its digital infrastructure and serving customers from corporate facilities and its Microsoft Experience Centers located in London, New York City, Sydney and Redmond, Wash.

Operations 147

Operations Workshop Customer Retail 147

ROI Revolution

JUNE 26, 2020

Published July 1, 2020. Google’s Smart Shopping intelligent machine learning has been transforming how brands are performing in the Shopping segment. The average Smart Shopping campaign increases conversion value 30% over a standard campaign. For more information on determining if Smart Shopping is a good fit for your brand, please reference this blog post.

White Paper 147

White Paper Marketing Webinar Recommendation 147

RetailDive

JUNE 26, 2020

The retailer swung to a $790 million loss in Q4, but executives remained focused on the future, announcing a new phase of its consumer direct strategy.

Consumer 139

Consumer Retail 139

TalkingRetail

JUNE 26, 2020

Mondel?z International will fulfill its pledge to bring all its Cadbury chocolate and wider biscuit products typically bought for children to below 100 calories by the end of this year. Cadbury bars Fudge, Curly Wurly and Chomp, as well as Barny sponge bears, chocolate and strawberry, will be brought under 100 calories over the next. This story continues at Mondel?

Fulfillment 124

Fulfillment Retail 124

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

RetailDive

JUNE 26, 2020

The bookseller, now under private ownership, says it will return to the Upper East Side in a smaller location, and is already looking for a new site.

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GetElastic

JUNE 26, 2020

This post is an excerpt from Brian Beck's Billion Dollar B2B Ecommerce: Seize the Opportunity , available now. Channel conflict is largely centered on product price. When a manufacturer or brand sells directly to the end user of the product, they always have more overall margin to work with. Manufacturers have the ability to sell products at a lower price, as they can now capture the “retail” profit margin on the product.

Shipping Costs 88

Shipping Costs Channel B2B Management 88

RetailDive

JUNE 26, 2020

After struggling financially for years, the retailer finally buckled under its debt amid the COVID-19 crisis. Now multiple parties are ready to take over.

Retail 127

Retail 127

Inflow Insights

JUNE 26, 2020

If you’re familiar with Inflow, you’ve likely seen our Harmonic Triangle, below, where we claim that focusing on our team’s happiness leads to better results for our clients. So when we chose to switch to agile, we did so to improve our team’s overall happiness with their roles and Inflow’s culture — again, under the notion that this will produce a better experience and ultimately better results for our clients.

PPC 78

PPC eCommerce SEO Definition 78

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Salsify

JUNE 26, 2020

It's tempting to take the impressive macro numbers in ecommerce growth over the past few months and use them as a guiding light for adjusting long-term commerce strategy. But these numbers don't reveal how consumer habits have changed since the outbreak of COVID-19.

eCommerce 78

eCommerce Consumer 78

RetailDive

JUNE 26, 2020

The platform's original programming also includes a makeup competition show that features AR try ons.

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TalkingRetail

JUNE 26, 2020

Central England Co-op has unveiled plans to implement new technology such as self-scan checkouts and a scan and go app for mobile phones. The retailer, which operates more than 400 food stores, outlined its vision for the future in a film debuted at its first-ever online Annual Members’ Meeting. Its vision also includes further work. This story continues at Central England Co-op outlines vision for the future.

Mobile 85

Mobile Operations Technology Retail 85

RetailDive

JUNE 26, 2020

Is the department store's reinvention over before it even began?

Department Stores 133

Department Stores 133

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

TalkingRetail

JUNE 26, 2020

The Association of Convenience Stores is calling on the government to take urgent action to stop the abuse and violence faced by shopworkers. This Sunday (28 June) marks one year since the Home Office closed their consultation on violence and abuse against shopworkers. The consultation page on the Home Office website states that the government. This story continues at Local shops call for urgent action on violence and abuse .

Retail 83

Retail 83

Kibo

JUNE 26, 2020

As a marketer, you’ve most likely been confronted with the challenge of needing to create highly targeted landing experiences for paid media campaigns. But, since these campaigns are typically managed by ads teams, you might not have the visibility into the campaigns needed to create optimal landing experiences, resulting in a web experience that is totally disconnected from the advertising message.

Improvements 62

Improvements Customer Experience Channel Marketing 62

TalkingRetail

JUNE 26, 2020

Havana Club has partnered with grime artist Skepta to create a limited-edition bottle, which will launch exclusively in convenience stores. The Havana Club 7 bottle has been designed in collaboration with Skepta and celebrates both Cuban and Nigerian Yoruba roots with cultural symbols, including Ewe Oshun leaves, used in Yoruba rituals, cowrie shells found in.

Retail 82

Retail 82

RetailDive

JUNE 26, 2020

The cosmetics brand created a soap designed to dissolve in 30 seconds, which it will provide for free across Dubai through a partnership with Deliveroo.

Retail 69

Retail 69

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

TalkingRetail

JUNE 26, 2020

Consumers are wasting or throwing away food less often in the coronavirus pandemic, new research reveals. The Food Standards Agency’s (FSA’s) Covid-19 Consumer Tracker found that the number of people reporting eating food that had gone past its use-by date varied by food type, ranging from 17% for smoked fish to 36% for bagged salads. In. This story continues at Consumers wasting less food in pandemic.

Consumer 80

Consumer Retail 80

RetailWire

JUNE 26, 2020

Microsoft announced today that it will permanently shutter its physical store locations after being forced to close them temporarily as a result of the coronavirus outbreak. The company issued a statement that it “will continue to invest in its digital storefronts on Microsoft.com, and stores in Xbox and Windows.” It also said it would “reimagine spaces that serve all customers, including operating Microsoft Experience Centers in London, NYC, Sydney, and Redmond campus location

Retail 64

Retail Operations Customer 64

TalkingRetail

JUNE 26, 2020

Pepsico is set to launch its biggest ever summer campaign, including a national retailer campaign with Bestway and a range of shopper communications. The campaign, which runs from 1 July to 31 August, will be supported with front of depot takeovers, lots of in-store display materials available for convenience retailers to order, shopper communications, and.

Retail 80

Retail 80

RetailWire

JUNE 26, 2020

Albertsons Cos. has priced its shares at $16 for its initial public offering instead of the $18 to $20 listed in its regulatory filing. The grocery giant has also scaled back the number of shares it will make available to investors from 65.8 million to 50 million.

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

TalkingRetail

JUNE 26, 2020

Booker Retail Partners – including Budgens, Londis and Premier – saw sales grow by 23.5% in the 13 weeks to May, Tesco has reported. The supermarket giant said One Stop and UK Tesco Express saw sales grow by 9.9% in the first quarter. More than 50 One Stop stores have converted to Tesco Express in. This story continues at Tesco reports convenience growth.

Retail 69

Retail 69

RetailWire

JUNE 26, 2020

The U.S. Census Bureau’s most recently released figures for 2019 show that non-Hispanic white people make up 60 percent of the population, a record low for the country, and are expected to be a minority of Americans within 25 years. Among those 16 or younger, nonwhites and Hispanics represent the majority for the first time ever.

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iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. Singapore, June 2020 – CitiXsys is pleased to offer a warm welcome to COLDWEAR! COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 61

Travel Apparel Accessories Customer Loyalty 61

RetailWire

JUNE 26, 2020

Nike’s sales fell 38 percent in the company’s fourth-quarter and the sportswear giant posted a loss of 51 cents a share as 90 percent of its stores in the Americas and Europe were closed due to the novel coronavirus pandemic. One bright spot for Nike was digital sales, which were up 75 percent during the quarter.

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Customer Data