Fri.Oct 22, 2021

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Oh, Snap: Data Deprecation Cuts Into Revenue

Forrester eCommerce

Don’t say we didn’t warn you. While reporting Snapchat’s Q3 results yesterday, CEO Evan Spiegel conceded Apple’s App Tracking Transparency (ATT) framework “disrupted” Snap’s advertising business as it reported lower-than-expected earnings. The earnings miss drove sharp declines in Facebook and Twitter’s stocks as well. ATT, which rolled out with iOS 14, requires users to opt […].

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Mark Cuban Talks Disruptive Innovation at Make it Big 2021

BigCommerce

From selling garbage bags door-to-door to owning one of Forbes’ most valuable franchises in sports — Mark Cuban knows what…

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Spanx Acquired by Blackstone, Now Valued at $1.2B

Retail TouchPoints

Shapewear brand Spanx has taken its first outside funding 21 years after its founding, with global investment firm Blackstone set to take a majority stake in the company at a valuation of $1.2 billion. The acquisition will enable Spanx to accelerate its digital transformation and grow its global footprint. Founder Sara Blakely told CNBC that the company also was making a big push into other apparel categories, including denim, and wants to continue expanding its direct-to-consumer sales, which a

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Gluttonous Persuasion: The Christmas Dinner Problem Of Retail

Forrester eCommerce

Retailers: of course it’s ok to influence people to choose your products. What you should avoid is veering from persuasion into coercive and deceptive design (formerly referred to as dark patterns).

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Burberry Names Akeroyd its Next CEO

Retail TouchPoints

Burberry has appointed Jonathan Akeroyd as CEO and Executive Director, effective April 2022. Akeroyd is currently CEO of Gianni Versace SpA , a position he has held since 2016. He will succeed Marco Gobbetti, who was named Burberry CEO in 2017. Gobbetti is leaving Burberry at the end of 2021 to take the reins at Salvatore Ferragamo. Gerry Murphy, Burberry Chair, will head the company until Akeroyd comes aboard in April.

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Forcepoint Acquires Bitglass

Forrester eCommerce

In its quest to add to its Zero Trust edge (ZTE), also known as secure access service edge (SASE), portfolio, Forcepoint acquired cloud security gateway (CSG), also known as cloud access security broker (CASB), provider Bitglass for a Forrester-estimated $200-300 million last week. Beyond the usual criteria (ability to retain marketing and development talent of Bitglass), […].

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European Banks Still Struggle To Balance App Functionality with User Experience

Forrester eCommerce

Mobile apps have become the channel of choice for millions of Europeans. Forrester’s data shows that some 40% of French, 54% of Italian, and 54% of UK online adults have done their banking on a smartphone in the past month. We have been evaluating mobile banking apps for over a decade through our Digital Experience […].

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The Best Ecommerce Website Builder in the UK (Oct 2021)

Ecommerce Platforms

According to Statista, the UK has the biggest eCommerce market in Europe, with revenue reaching £693 billion in 2019, up from £677.8 in 2018. UK consumers spend more than £197 billion in B2C online sales, with clothes and household goods being some of the most popular items. Impressive figures, right? The moral of the story : An attractive, fully functioning eCommerce site is essential for online business owners wanting to stand out from competitors and sell products beyond Amazon or eBay.

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Learn From Amazon’s Approach To Innovation

Forrester eCommerce

Investigate the concepts that guide Amazon’s approach to innovation. There will be elements of great relevance for your organization. You can learn from and embrace these elements to fundamentally rethink your own approach to innovation.

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How To Use Emotional Imagery To Boost Landing Page Conversions?

MakeWebBetter

The same cliché that says “a picture is worth a thousand words” despite evoking monotony with repeated utterances is still valid and is considered to be a crucial principle for every designer to follow. When it comes to landing page design, the principle has a bigger and more influential impact. Landing pages need to grab […]. The post How To Use Emotional Imagery To Boost Landing Page Conversions?

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Report: 85% of consumers will continue pandemic shopping behaviors this season

RetailDive

Alvarez & Marsal also found over half of shoppers expect their financial situation to stagnate or worsen in coming months, leading them to spend less.

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Consumer-Centric Strategies for a Successful Q4

ChannelAdvisor

During ChannelAdvisor Connect 2021, the exclusive global gathering of forward-thinking e-commerce and marketing professionals held September 14-15, Senior Product Marketing Manager Greg Ives and Product Marketing Manager Bradley Hearn presented Consumer-Centric Strategies for a Successful Q4 , a session that highlighted the consumer journey and its multifaceted role in e-commerce. .

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Amazon launches in-store pickup, local delivery option for businesses

RetailDive

Amazon Local Selling may ease a friction point that is becoming increasingly tense heading into the 2021 holiday season — delivery.

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Consumer-Centric Strategies for a Successful Q4

ChannelAdvisor

During ChannelAdvisor Connect 2021, the exclusive global gathering of forward-thinking e-commerce and marketing professionals held September 14-15, Senior Product Marketing Manager Greg Ives and Product Marketing Manager Bradley Hearn presented Consumer-Centric Strategies for a Successful Q4 , a session that highlighted the consumer journey and its multifaceted role in e-commerce. .

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Spanx sells majority stake to Blackstone

RetailDive

The deal values the brand, known for its shapewear, at a total of $1.2 billion. Founder Sara Blakely will step into the role of executive chairwoman.

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The CVO Maturity Phases

Omniconvert

A beautiful way to understand where your company is in terms of Customer Lifetime Value maturity. We call this activity CVO, Customer Value Optimization – that’s one of the most impactful endeavors that an eCommerce can do, as this touches all the departments within the company. The phases are Crawl, Walk, Run, and Fly. There […]. The post The CVO Maturity Phases appeared first on Omniconvert Ecommerce Growth Blog.

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The Weekly Closeout: AAFA urges more action on shipping crisis

RetailDive

The trade group said the administration has yet to address certain issues, and Outdoor Voices introduces the concept of snack leggings.

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6 Loyalty Program Examples in the Beauty Industry

Smile.io

The beauty industry is one of the most competitive markets out there. With extremely high purchase frequency and an ever-broadening line of products, customers have more options than ever before. So what makes them choose you? As advertising costs continue to skyrocket, retention marketing is becoming even more important. This has led to more and more beauty brands exploring the idea of brand communities.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Washington Prime Group CEO out as bankruptcy winds up

RetailDive

The mall REIT is now majority owned by investment firm SVP Global, after debt forgiveness that helped lighten its load by almost $1 billion.

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Defining OMS: What Does the OMS Acronym Mean in E-Commerce?

Fabric Blog

OMS Definition. OMS stands for order management system (OMS) which helps brands and retailers with post-purchase procedures for multiple sales channels: e-commerce websites, mobile apps, and physical storefronts. It facilitates operations by connecting the orders, inventory, and warehousing on a virtual plane to ensure seamless management within a multi-channel setting.

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Deloitte: 75% of shoppers are worried about stockouts this year

RetailDive

Six in 10 retail executives are also worried about receiving holiday orders on time, the research firm found.

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What Are Purchase Order Management Systems and Software?

Fabric Blog

Purchase order management systems and software track and record purchase orders and can even automate repetitive tasks in the purchasing process. Businesses use this software to ensure there aren’t any errors in the procurement process and make the whole process less labor-intensive.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Why multi-brand retailers can't afford to ignore in-store digital marketing networks

RetailDive

In-store digital marketing networks: the key to unlocking the full storytelling potential of RMNs

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Instagram drives luxury watch brand marketing and sales

RetailWire

Luxury watch brands are turning to Instagram to create awareness for their new products, and companies such as Breitling are using commenters on the social media site as an advisory board. “We show them new products, concepts or ideas one to two years in advance,” said George Kern, Breitling CEO. “And here and there, we change our mind or our approach to designs, and test designs in other directions.”.

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Feed Enhancer as a Service

Dynamic Yield

Feed Enhancer as a Service Optimize and enhance your product catalog with advanced NLP/NLU, image recognition, and product intelligence models to augment your recommendation insights and results. Having a robust product data feed is an essential component to delivering targeted personalization and unlocking deeper insights about your customers. Despite its importance, brands often struggle to […] The post Feed Enhancer as a Service appeared first on Dynamic Yield.

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Record port traffic may not be cleared up for six months or a year

RetailWire

One-hundred vessels, a record, are currently waiting to dock at ports along the West Coast, according to Kuehne+Nagel. “We would expect this can continue even longer than six or twelve months. There’s no sign of relief,” said CEO Detlef Trefzger. “This is a bullwhip effect we experienced. And it’s getting worse at the moment.”.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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DY Labs

Dynamic Yield

DY Labs At Dynamic Yield, we’re constantly creating and exploring new products, some of which are still in development but show a lot of promise. To give you a chance to try them out, we’re labeling these products “DY Labs.” Just keep in mind, they haven’t been subjected to the same level of reliability, scalability, […]. The post DY Labs appeared first on Dynamic Yield.

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Lack of warehouse space complicates supply chain issues

RetailWire

Retailers are trying to stock up on goods to meet orders for the holiday season but warehouse space is currently at a premium, meaning that some may not be able to find a place to inventory goods for future fulfillment.

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Funnel Rocket

Dynamic Yield

Funnel Rocket is a serverless query engine optimized for complex user-centric queries at scale. It allows Dynamic Yield’s customers and the wider developer community to look for customers matching a nuanced set of conditions over time, and get back fine-grained statistics – so they can better understand that group of users, then act on it. […].

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Menu price increases work for Chipotle

RetailWire

Chipotle Mexican Grill said that price increases it put through enabled it to offset higher prices on beef and shipping. The fast casual chain posted adjusted earnings per share of $7.02, well above the $6.32 expected by analysts. Net sales rose nearly 22 percent during the most recent quarter.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.