lateshipment
JANUARY 30, 2024
The post-purchase is an exciting phase for your customers, as it is the last station before they get to their destination called happiness from collecting their orders. However, with most e-commerce merchants not having much awareness about the post-purchase phase and unwillingly neglecting its events, the ‘exciting phase’ is also one of the ‘most anxious’ phases for customers.
Practical eCommerce
JANUARY 31, 2024
Most of the growth in global ecommerce is from Southeast Asia, Latin America, and Asia. The post Charts: Ecommerce in Emerging Markets 2024 appeared first on Practical Ecommerce.
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RIS News
JANUARY 30, 2024
Customer satisfaction in retail is making a comeback. See which seven retailers are consistently meeting customer expectations in this annual customer satisfaction ranking based on more than 40,000 customer responses.
Retail TouchPoints
JANUARY 30, 2024
Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As retailers ride the AI wave, it’s important to simultaneously address both the opportunities and responsibilities it brings. Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Fastr
FEBRUARY 1, 2024
In the past, “Digital Transformation” ruled the day for ecommerce businesses—it was the be all and end all for our industry and many others. But the digital transformation mindset no longer achieves what organizations need it to. In its place, ecommerce enterprises must adopt an attitude of experimentation and optimization.
Salsify
JANUARY 30, 2024
The “2024 Consumer Research” report from Salsify revealed that 49% of online shoppers start their journey via a search engine. Once shoppers click search, they’re inundated with hundreds if not thousands of potential products — like a kid in a candy shop, to put it lightly.
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Practical eCommerce
JANUARY 29, 2024
A ecosystem of buyers, sellers, and brokers creates a thriving M&A market for digital businesses. The post Marketplaces to Buy and Sell Websites appeared first on Practical Ecommerce.
Retail TouchPoints
JANUARY 30, 2024
TikTok is testing a new feature that could make all video posts on the social media platform shoppable. The feature, which was first reported by Bloomberg and confirmed by a TikTok spokesperson, uses technology that automatically identifies objects in video content and then links to similar products available in TikTok Shop. Previously, only creators with sizable followings or brands that had set up a TikTok Shop could create shoppable posts.
Salsify
FEBRUARY 1, 2024
Transparency and speed aren’t just bonus qualities in ecommerce shipping. They’re must-haves. Learn about these and other trends in shipping.
Forrester eCommerce
JANUARY 29, 2024
According to a recent survey, 87% of enterprise developers use low-code development platforms for at least some of their work. Find out what's driving the growth in the low-code market in this preview of a new report and forecast.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
My Wife Quit Her Job
JANUARY 30, 2024
Today, I’m thrilled to have Noah Kagan back on the show. Noah is the chief sumo and founder of Appsumo.com, which is a nine-figure company. He’s also known for his YouTube channel called Noah Kagan, which has close to 1 million subscribers. In this episode, we discuss the exact steps to build a seven-figure business in a single weekend.
Retail TouchPoints
JANUARY 29, 2024
I’m sure you’ve heard the expressions, “what goes around comes around,” and “what’s old is new again.” These are certainly applicable to what we’re seeing in the retail industry right now. No, I’m not talking about the revival of the 90’s poorest fashion choices. We’re seeing a resurgence of retailers placing focus back on their physical stores.
Fabric
JANUARY 31, 2024
The latest feature makes it easier than ever to get real-time event updates for your e-commerce business. Today, fabric is releasing a new feature: a self-service webhooks solution for e-commerce events. This feature simplifies integrations to fabric’s native order management system (OMS) and other services, enabling retailers to onboard to fabric faster and improve their end user experience.
Forrester eCommerce
JANUARY 30, 2024
Understand the value that you can expect from an ESG data and analytics provider, learn how providers differ, and investigate options.
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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
RetailDive
JANUARY 31, 2024
As a new year starts, Geoffroy van Raemdonck and Marc Metrick share thoughts on luxury e-commerce, when the market might recover and how the consumer is doing.
Retail TouchPoints
FEBRUARY 2, 2024
UK-based travel retailer WHSmith is bullish on growth prospects for 2024, with plans to open more than 110 stores this year — and more than 50 of those openings will be in North America. “Our travel business is growing strongly across all our divisions and we have seen a notably strong performance in the UK, our largest division,” said Carl Cowling, Group Chief Executive at WHSmith in a statement.
Practical eCommerce
FEBRUARY 1, 2024
Search results in 2024 are driven by users' intent. Keywords are often the best indicator. The post How Google Uses Keywords appeared first on Practical Ecommerce.
Forrester eCommerce
FEBRUARY 2, 2024
Marketers face long standing event planning and execution challenges In the ever-evolving landscape of B2B marketing, events continue to dominate marketing program spend. However, many event marketers struggle to fully capitalize on the value of their investments due to long-standing challenges.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
RetailDive
JANUARY 30, 2024
However, the industry has experienced a $5.7 billion increase in sales since 2019.
Retail TouchPoints
FEBRUARY 2, 2024
Steve Jobs once famously said that his job was to figure out what consumers want before they know they want it. As was often the case, Jobs was ahead of his time. This concept of starting with a deep understanding of the customer (at times more deeply even than they understand themselves) and building from that point is also the basic premise of retail’s latest technological and philosophical movement — unified commerce.
RetailWire
FEBRUARY 2, 2024
There's a new trend that's making waves in the modern housing market, and it's all thanks to online retailer Amazon and the Tiny Homes it sells.
Forrester eCommerce
FEBRUARY 2, 2024
Written with Luca Lo Scavo. According to Forrester data, about one in three global organizations identify risk and governance as barriers for generative AI adoption, but those concerns are set to grow even more now that the EU AI Act is becoming a reality.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
RetailDive
JANUARY 29, 2024
The retailer, which earlier this month named a new CEO, said the additional financing will support its repositioning efforts.
Retail TouchPoints
FEBRUARY 2, 2024
The United States Postal Service (USPS) recently unveiled its first round of electric vehicle (EV) charging stations at a new Sorting and Delivery Center (S&DC) in Atlanta, Ga. The Postal Service expects to convert approximately 400 S&DC sites nationwide so they can serve as charging hubs for more than 66,000 USPS electric delivery vehicles.
RetailMinded
FEBRUARY 1, 2024
Retail and 2024 are both in full swing, and both the year and commerce kicked off at the National Retail Federation in New York City in early January. This is always a vibrant, engaging and important whirlwind for me… and an experience I look forward to every year. After all, as a self-described retail geek, I get giddy when it comes to exploring the latest retail technology, exploring flagship stores that keep up with collective retail trends and discovering new resources that help fuel t
Forrester eCommerce
JANUARY 31, 2024
Level 1 SOC analysts have the worst job in the cybersecurity world. The role of L1 SOC analyst can be repetitive, tedious, and (often) boring. Despite this, L1 SOC analyst is also one of the most vital roles for the future of the security organization.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
RetailDive
FEBRUARY 1, 2024
Though some of the problems of the pandemic have waned, retail continues to reel from C-suite turnover and layoffs.
Retail TouchPoints
FEBRUARY 1, 2024
Marketers will soon need to strategically rethink their measurement methodologies. The imminent end of third-party cookies in the second half of 2024 presents significant challenges for anyone reliant on cookie-based tools for tracking, targeting and attribution. But changes may be seen earlier — Google started disabling cookies for 1% of users on Jan. 4, 2024 — so marketers must develop a new approach to measurement for a post-cookie world.
RetailWire
JANUARY 29, 2024
Austin, Texas, stands strong as a technology and innovation hub, and Elon Musk is adding more power to the region with his plans to set up a content moderation center for X.
Forrester eCommerce
FEBRUARY 1, 2024
The industry is pushing LLMs hard to be the path forward to artificial general intelligence, but limits are on the horizon. World models may be an important alternative.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
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