lateshipment
JANUARY 30, 2024
The post-purchase is an exciting phase for your customers, as it is the last station before they get to their destination called happiness from collecting their orders. However, with most e-commerce merchants not having much awareness about the post-purchase phase and unwillingly neglecting its events, the ‘exciting phase’ is also one of the ‘most anxious’ phases for customers.
Practical eCommerce
JANUARY 31, 2024
Most of the growth in global ecommerce is from Southeast Asia, Latin America, and Asia. The post Charts: Ecommerce in Emerging Markets 2024 appeared first on Practical Ecommerce.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
RIS News
JANUARY 30, 2024
Customer satisfaction in retail is making a comeback. See which seven retailers are consistently meeting customer expectations in this annual customer satisfaction ranking based on more than 40,000 customer responses.
Retail TouchPoints
JANUARY 30, 2024
Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As retailers ride the AI wave, it’s important to simultaneously address both the opportunities and responsibilities it brings. Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations.
Advertisement
In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Fastr
FEBRUARY 1, 2024
In the past, “Digital Transformation” ruled the day for ecommerce businesses—it was the be all and end all for our industry and many others. But the digital transformation mindset no longer achieves what organizations need it to. In its place, ecommerce enterprises must adopt an attitude of experimentation and optimization.
Salsify
JANUARY 30, 2024
The “2024 Consumer Research” report from Salsify revealed that 49% of online shoppers start their journey via a search engine. Once shoppers click search, they’re inundated with hundreds if not thousands of potential products — like a kid in a candy shop, to put it lightly.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
|
Practical eCommerce
JANUARY 29, 2024
A ecosystem of buyers, sellers, and brokers creates a thriving M&A market for digital businesses. The post Marketplaces to Buy and Sell Websites appeared first on Practical Ecommerce.
Retail TouchPoints
JANUARY 30, 2024
TikTok is testing a new feature that could make all video posts on the social media platform shoppable. The feature, which was first reported by Bloomberg and confirmed by a TikTok spokesperson, uses technology that automatically identifies objects in video content and then links to similar products available in TikTok Shop. Previously, only creators with sizable followings or brands that had set up a TikTok Shop could create shoppable posts.
Salsify
FEBRUARY 1, 2024
Transparency and speed aren’t just bonus qualities in ecommerce shipping. They’re must-haves. Learn about these and other trends in shipping.
Forrester eCommerce
JANUARY 29, 2024
According to a recent survey, 87% of enterprise developers use low-code development platforms for at least some of their work. Find out what's driving the growth in the low-code market in this preview of a new report and forecast.
Speaker: Shaunna Bruton and Kailey Holmes
Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.
RetailMinded
FEBRUARY 1, 2024
Retail and 2024 are both in full swing, and both the year and commerce kicked off at the National Retail Federation in New York City in early January. This is always a vibrant, engaging and important whirlwind for me… and an experience I look forward to every year. After all, as a self-described retail geek, I get giddy when it comes to exploring the latest retail technology, exploring flagship stores that keep up with collective retail trends and discovering new resources that help fuel t
Retail TouchPoints
FEBRUARY 2, 2024
Steve Jobs once famously said that his job was to figure out what consumers want before they know they want it. As was often the case, Jobs was ahead of his time. This concept of starting with a deep understanding of the customer (at times more deeply even than they understand themselves) and building from that point is also the basic premise of retail’s latest technological and philosophical movement — unified commerce.
Practical eCommerce
FEBRUARY 1, 2024
Search results in 2024 are driven by users' intent. Keywords are often the best indicator. The post How Google Uses Keywords appeared first on Practical Ecommerce.
Forrester eCommerce
JANUARY 30, 2024
Understand the value that you can expect from an ESG data and analytics provider, learn how providers differ, and investigate options.
Advertisement
Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
RetailDive
FEBRUARY 1, 2024
That word doesn’t necessarily match the workwear brand’s rugged aesthetic, but it’s part of “a more concerted effort” to give working women what they want.
Retail TouchPoints
JANUARY 29, 2024
I’m sure you’ve heard the expressions, “what goes around comes around,” and “what’s old is new again.” These are certainly applicable to what we’re seeing in the retail industry right now. No, I’m not talking about the revival of the 90’s poorest fashion choices. We’re seeing a resurgence of retailers placing focus back on their physical stores.
RetailWire
JANUARY 29, 2024
Austin, Texas, stands strong as a technology and innovation hub, and Elon Musk is adding more power to the region with his plans to set up a content moderation center for X.
Forrester eCommerce
FEBRUARY 2, 2024
Marketers face long standing event planning and execution challenges In the ever-evolving landscape of B2B marketing, events continue to dominate marketing program spend. However, many event marketers struggle to fully capitalize on the value of their investments due to long-standing challenges.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
365 Retail
JANUARY 29, 2024
Scheduled for April 16th-17th, 2024 at London’s Business Design Centre, the Visual Merchandising and Display Show is not just an event; it’s a pivotal gathering for any industry aiming to enhance its physical spaces. This free-entry event extends its reach far beyond the retail world, offering invaluable resources, insights, and networking opportunities for sectors including hospitality, leisure, and more.
Retail TouchPoints
FEBRUARY 2, 2024
The United States Postal Service (USPS) recently unveiled its first round of electric vehicle (EV) charging stations at a new Sorting and Delivery Center (S&DC) in Atlanta, Ga. The Postal Service expects to convert approximately 400 S&DC sites nationwide so they can serve as charging hubs for more than 66,000 USPS electric delivery vehicles.
RetailWire
FEBRUARY 2, 2024
There's a new trend that's making waves in the modern housing market, and it's all thanks to online retailer Amazon and the Tiny Homes it sells.
Forrester eCommerce
FEBRUARY 2, 2024
Written with Luca Lo Scavo. According to Forrester data, about one in three global organizations identify risk and governance as barriers for generative AI adoption, but those concerns are set to grow even more now that the EU AI Act is becoming a reality.
RetailDive
JANUARY 31, 2024
As a new year starts, Geoffroy van Raemdonck and Marc Metrick share thoughts on luxury e-commerce, when the market might recover and how the consumer is doing.
Retail TouchPoints
JANUARY 29, 2024
Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and deliveri
RetailWire
FEBRUARY 1, 2024
A group of 30 educators from northern Kentucky recently won a $1 million Powerball prize. All hailing from the same school, the group, fondly nicknamed "The Jones 30," cashed in on a winning ticket recently.
Forrester eCommerce
JANUARY 31, 2024
Level 1 SOC analysts have the worst job in the cybersecurity world. The role of L1 SOC analyst can be repetitive, tedious, and (often) boring. Despite this, L1 SOC analyst is also one of the most vital roles for the future of the security organization.
Speaker: Jason Cottrell and Brian Walker
The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.
TalkingRetail
JANUARY 29, 2024
Parfetts is enhancing its service to independent retailers with a raft of new appointments. It has promoted Neil Bradley to general manager of the Middlesbrough depot. He has previously held supply manager positions at the Somercotes and Sheffield depots.
Retail TouchPoints
JANUARY 29, 2024
Fitness center chain Planet Fitness is the latest company to jump on the media network bandwagon with the debut of its PF Media Network. The new network aims to connect advertisers to Planet Fitness’ more than 18.5 million members, both in clubs and across digital channels. The company currently has 2,498 locations across the U.S. and five other countries, more than 90% of which are owned and operated by independent businesspeople under franchise agreements.
Practical eCommerce
JANUARY 29, 2024
Modern sales platforms can find prospects, train staff, generate outreach emails, and more. The post AI Tools for Sales Teams appeared first on Practical Ecommerce.
Forrester eCommerce
JANUARY 29, 2024
Despite spending billions of dollars, many healthcare organizations (HCOs) are still in the early stages of their digital transformation journey. Forrester’s research on future fit and IT maturity levels in the industry indicates that healthcare lags behind other industries despite likely spending more on digital business initiatives in the past year.
Advertisement
In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Expert insights. Personalized for you.
130 
Let's personalize your content