Ecommerce Platforms

MAY 23, 2018

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. LiveChat is a powerful solution for getting a live chat module on your website, with lead generation tools, agent rating options, and more. Keep reading to learn more!

Live Chat 116

Live Chat Document Article Mobile 116

Groove

JUNE 9, 2020

As outbound marketing becomes less reliable, marketers and business owners alike are turning to inbound marketing to attract customers. But what is inbound marketing? Inbound marketing is the concept of developing unique and personalized content to engage prospects and persuade them to convert. Create Content.

Marketing 293

Marketing Social Media Live Chat SEO 293

Inflow Insights

SEPTEMBER 16, 2019

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales. Does live chat increase eCommerce conversions?

Live Chat 69

Live Chat eCommerce Mobile Conversion Optimization 69

Groove

JULY 23, 2020

When it comes to implementing eCommerce marketing software, many businesses don't know where to start. Leverage automation to remove manual labor, save time and money and improve organizational efficiency. eCommerce Marketing Software: Increase Revenue. Here are our favorites: HubSpot for marketing, sales and service automation.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Groove

FEBRUARY 16, 2024

Shopify and HubSpot make for a powerful duo, allowing you to connect all of HubSpot's powerful sales and marketing features directly to your Shopify store. This unified view of customer data allows businesses to create targeted marketing campaigns, personalized communication, and more effective customer segmentation.

Shopify 379

Shopify Live Chat Customer Data Information 379

Retail TouchPoints

FEBRUARY 15, 2024

Even instituting a live chat with a real person, not a robot, can be beneficial. Forrester found that consumers spent 10% more after engaging in a live chat while online shopping as opposed to those who didn’t. more effective than traditional influencer marketing, and 6.6X

Live Chat 227

Live Chat Social Media eCommerce Consumer 227

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. Ecommerce businesses do have the ability to reach a global market, with access to information that brick and mortar retailers don’t have.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Whisbi

MAY 14, 2018

Marketing technologies are a set of efforts and tools that utilize technology to help marketers (especially digital marketers) achieve their goals in better and more efficient ways through various digital channels. Almost without exception, marketing technology companies operate on a software-as-a-service model (SaaS).

Live Chat 49

Live Chat Technology Marketing Customer Experience 49

Omnisend

JANUARY 16, 2023

If you want to reap the benefits of email marketing this year, then this Wix email marketing guide is for you. As a business owner, you want to invest your dollars in marketing channels that give you high returns. Email marketing is not only cost-effective but also delivers one of the highest ROI of all marketing channels.

Marketing 146

Marketing Live Chat Books Social Media 146

365 Retail

APRIL 19, 2024

According to MediaPost, the global marketing spend increased, reaching $897.7 However, as revealed by Proxima, most companies spend between 40 and 60 percent of their digital marketing budgets ineffectively, which decreases their overall marketing ROI. billion by 2023.

Marketing 52

Marketing Social Media Live Chat Channel 52

Groove

FEBRUARY 21, 2019

To help, we've outlined our favorite tried-and-true eCommerce marketing tools to help businesses achieve their goals. Whether you're looking for SEO tools or a marketing automation platform, we've got you covered. eCommerce Marketing Tools. Google Marketing Platform. Google Marketing Platform. SearchSpring.

eCommerce Marketing 284

eCommerce Marketing eCommerce Marketing PPC 284

Retail TouchPoints

AUGUST 15, 2023

While it’s always helpful to arm associates and live chat agents with communication guides and tools that will help them deescalate issues and solve problems, automated tools are becoming more common. What modes of communication are available if and when your customers are looking for insight?

Live Chat 192

Live Chat Merchant Services Recommendation Customer Experience 192

GetElastic

AUGUST 16, 2019

Email Marketing. Don’t underestimate the power of email marketing just because social media covers a huge space. Email marketing is and will always be a crucial part of the sales campaign. Again, this is where email marketing, notifications or text messages help you approach users with a discount price on their favorite items.

eCommerce Marketing 149

eCommerce Marketing Live Chat eCommerce Marketing 149

Omnisend

JANUARY 6, 2021

Optimizing an ecommerce marketing strategy can seem like a daunting task these days. Sure, every ecommerce business is different, but there are certain key areas that, when optimized, are guaranteed to boost the marketing performance and revenues of any retailer, large or small. Reading Time: 8 minutes. Reduce Abandoned Carts.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Kissmetrics

NOVEMBER 6, 2020

Behavioral marketing has changed the way we market. In the past, marketing to consumers based on actions, like how many pages they visited on a site, were rudimentary at best. Today, behavioral marketing makes it easier to carefully target users based on the incredibly specific actions they’ve taken. Retargeting.

Marketing 259

Marketing X-cart Travel Shipping Costs 259

Groove

JULY 2, 2019

Experiment With Live Chat & Chat Bots. Abandoned cart workflows are truly a wellspring of opportunity for eCommerce marketers. By implementing these campaigns, marketers can re-introduce users to their carts as a supplement to existing promotional strategies. Experiment With Live Chat & Chat Bots.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

Ecommerce Platforms

APRIL 20, 2021

It can be very tricky when deciding which marketing avenues are the best for your ecommerce business. In this article, we'll explore two marketing strategies that have a very positive impact on ecommerce retailers. What is Email Marketing? To do email marketing well you need to consider the following elements. Reporting.

Marketing 211

Marketing Mobile Live Chat eCommerce 211

Ecommerce Platforms

MAY 24, 2023

With the introduction of AI in a variety of software, you can also utilize it for your marketing needs. To help you browse through some of the most popular marketing tools that are powered by AI, the following list guides you along 10 of the best AI marketing tools. In this article: What is an AI Marketing Tool?

Marketing 118

Marketing Payment Services SEO Social Media 118

Ecommerce Platforms

AUGUST 20, 2019

Welcome to the only HubSpot Marketing Hub review you're going to need this year. Marketing isn't easy. Great marketers need more than just skill to get by these days; they need the right tools to help them stay ahead of the competition. Fortunately, solutions like the HubSpot Marketing Hub are here to help. Free CRM tool.

Marketing 134

Marketing Live Chat Social Media SEO 134

Kissmetrics

NOVEMBER 30, 2020

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System.

Live Chat 239

Live Chat Customer B2B Social Media 239

Email Audience

SEPTEMBER 21, 2023

You’ve heard whispers about AI and machine learning being used to improve email campaigns but have no idea where to start. Perhaps you’re a small business owner overwhelmed by the modern marketing minefield. Or maybe you’re a seasoned pro looking to push the boundaries of what your marketing campaigns can achieve.

Marketing 52

Marketing Live Chat Multi-channel Social Media 52

Omnisend

MAY 2, 2023

GetResponse: Picking the right email tool for your business Hundreds of email marketing tools exist today, but if you’re in the email marketing space, you would have heard of Omnisend and GetResponse. These are two of the most popular and successful email tools out there, and marketers often have a hard time deciding between them.

Live Chat 157

Live Chat Recommendation eCommerce Marketing 157

Ecommerce Platforms

DECEMBER 6, 2022

The best email marketing software for ecommerce companies has emerged as a must-have investment for many business leaders. Email marketing software provides business leaders with the tools they need to engage potential customers, nurture prospects, and inspire repeat purchases. Pros: Multi-channel marketing capabilities.

eCommerce 197

eCommerce Marketing WooCommerce Shopify 197

Ecommerce Platforms

NOVEMBER 16, 2020

We invest real hours each week to test and examine each platform, all in an effort to find out how viable they are among the top ecommerce platforms in the market. 1 pick when it comes to the absolute best ecommerce platform in the market: ?? Our pick: Wix is one of the most popular premium website building tools on the market today.

3dcart 272

3dcart Volusion eCommerce Platforms BigCommerce 272

Omnisend

NOVEMBER 6, 2023

Reading Time: 8 minutes One of the most common myths about WordPress marketing automation, or any automation for that matter, is that its usage creates more spam. If you’re looking for a WordPress marketing automation plugin, you might be overwhelmed at the options. No, WordPress doesn’t offer native marketing automation features.

Marketing 88

Marketing SEO Social Media Subscription 88

Omnisend

DECEMBER 9, 2021

Not only does Omnisend integrate with over 60 trusted technology partners, including the top ecommerce platforms like Shopify, Shopify Plus, BigCommerce, and WooCommerce, but we’ve also just launched our dedicated App Market. So how can you use the App Market to enhance your business? Best third-party apps for ecommerce businesses.

Marketing 148

Marketing Shipping Costs Subscription Customer Experience 148

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization. How does onsite marketing differ from traditional visitor engagement strategies?  What is onsite marketing Onsite marketing examples What is onsite marketing?

X-cart 67

X-cart eCommerce Marketing Live Chat 67

Ecommerce Platforms

JANUARY 15, 2023

In today’s LiveChat vs Olark review, we’re looking at some of the core features and functionalities of two of the most popular tools in the live chat marketplace. In today’s customer service landscape, live chat is becoming an increasingly popular choice among consumers.

Live Chat 104

Live Chat eCommerce Platforms Customer Multi-channel 104

Ecommerce Platforms

JANUARY 15, 2023

In today’s LiveChat vs Olark review, we’re looking at some of the core features and functionalities of two of the most popular tools in the live chat marketplace. In today’s customer service landscape, live chat is becoming an increasingly popular choice among consumers.

Live Chat 104

Live Chat eCommerce Platforms Customer Multi-channel 104

Omnisend

APRIL 15, 2021

A prime way of reaching this crossroad is with customer engagement marketing and customer engagement strategies. It’s a more organic style of marketing—as opposed to paid advertisements—that thrives from word of mouth, building loyal customer relationships that make your company or brand synonymous with positivity.

Live Chat 78

Live Chat Customer Marketing Social Media 78

Ecommerce Platforms

JANUARY 22, 2019

BigCommerce has solid built in marketing features, and you also probably have a great marketing plan in place, but there are also a lot of BigCommerce marketing apps and extensions available that make the process a lot easier and more streamlined. Here are my favorite apps to supercharge your marketing (in no particular order).

BigCommerce 171

BigCommerce eCommerce Marketing Merchant Services 171

Ecommerce Platforms

SEPTEMBER 27, 2021

If you've ever written an advertisement, email subject line, or social media post for your online store and thought, “That's no good,” or “I need to hire a copywriter or marketing agency,” then it might be time to look for a more automated copy-improvement method. Yet, that's not the only thing you receive.

Merchant Services 210

Merchant Services Marketing Article Social Media 210

Retail TouchPoints

MAY 28, 2021

Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak. Proactive customer service is a powerful form of marketing. This is why your content marketing team must work with your customer service department when designing a content strategy. With tools like Advocate.ly

Payment Services 163

Payment Services Games Live Chat Customer 163

Kissmetrics

APRIL 7, 2021

Thought leadership marketing is a powerful thing. What Is Thought Leadership Marketing? Thought leadership marketing is the practice of increasing your brand’s visibility by establishing yourself as an expert source of information. Why Should You Use Thought Leadership Marketing in Your Paid Ads?

Marketing 255

Marketing Books Social Media Live Chat 255

Ecommerce Platforms

MARCH 4, 2023

Today, we’re going to be looking at just some of the most popular and feature-rich bot solutions on the market, to help you make your choice. They can answer common questions, complete tasks on behalf of customers, and even improve user experience in real-time. Let’s take a look at some of the top ecommerce chatbots on the market.

Live Chat 104

Live Chat eCommerce Payment Services Multi-channel 104

Omnisend

APRIL 28, 2021

Enter retention marketing—the difference between constantly struggling to attract first-time buyers and comfortably selling to loyal customers. Many will often reference impressive numbers with retention marketing, like how increasing customer retention by 5% leads to a 25% to 95% boost in profits. What is Retention Marketing?

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

Omnisend

JULY 12, 2023

Reading Time: 5 minutes One big myth about SMS marketing is that it’s not worth your money. But here’s the truth: SMS marketing, in reality, delivers impressive ROI for businesses. Businesses are continually seeking cost-effective marketing strategies to reach their target audiences. Up to 480 $0.045 Up to 640 $0.06

Marketing 78

Marketing Live Chat Subscription Channel 78