Retail TouchPoints

OCTOBER 7, 2021

The solution was designed to help retailers achieve perfect inventory visibility, with zero waste and no losses, by tracking every unique item movement throughout the supply chain and collecting data in a cloud-based inventory repository.

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Supplies Retail Omnichannel Management 221

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Eva Ponce , the director of the MIT Omnichannel Distribution Strategies Lab at the MIT Center for Transportation & Logistics. Because customers demand it.

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Retail TouchPoints

SEPTEMBER 22, 2023

Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. Retailers increasingly strike balances between direct-to-consumer ecommerce and omnichannel strategies to keep products in stores and in front of consumers. But challenges remain for omnichannel retailers ahead of peak season.

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Shipping Costs Omnichannel Supplies Shipping 247

Retail TouchPoints

APRIL 27, 2023

Blue Yonder has introduced three SaaS-based Commerce microservices, with the goal of helping retailers navigate global supply chain disruptions, demand forecasting and omnichannel ordering habits.

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Pivotree Blog

DECEMBER 6, 2023

To succeed in this dynamic environment, it is crucial for modern commerce to align seamlessly with the supply chain, particularly in the context of omnichannel strategies. By aligning your commerce operations with your supply chain, you can ensure a consistent experience throughout the customer journey.

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Fabric

JULY 13, 2023

During the COVID-19 pandemic, enterprise omnichannel retailers faced notable challenges (and opportunities) due to disruptions in the supply chain. As a result, providing customers with omnichannel retail experiences became a requirement for survival. What is Omnichannel Fulfillment? Let’s dive in!

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Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

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Retail TouchPoints

DECEMBER 14, 2020

The pandemic has created challenges for retailers at many levels: business viability, supply-chain disruptions, predictability, customer relationships — the list goes on. To provide an informative and empathetic experience, retailers must offer a truly omnichannel experience. Where can you improve? Take a Down-to-Earth Approach.

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Retail TouchPoints

JANUARY 22, 2021

IDC expects grocery to be transformed by consumers’ appetite for omnichannel convenience, projecting that by 2023, 75% of online grocery orders (representing 15% of all grocery sales) will be picked up curbside or in-store. Demand for Pickup and Curbside Will Define Grocery Store Designs.

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Retail TouchPoints

JANUARY 21, 2021

Omnichannel commerce provider Lightspeed has launched the Lightspeed Supplier Network for North American retailers. The fully integrated stock ordering solution aims to improve supply chain management for SMBs by giving them greater strategic inventory visibility.

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Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers.

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Supplies Beauty and Health Payment Services Fulfillment 223

Retail TouchPoints

JUNE 2, 2023

The Made4net SCExpert platform is designed to help more than 100,000 users deliver faster, more accurate order fulfillment via improved supply chain visibility, enhancing experiences for both associates and Ikea customers. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

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Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced. People know us for snowboarding.

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Fabric

SEPTEMBER 5, 2023

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. Curbside pickup is an omnichannel fulfillment strategy in which consumers place an order online and then drive to a physical store to pick it up.

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Retail TouchPoints

DECEMBER 16, 2020

The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that nearly half ( 47% ) of supply chain operations will be overhauled, according to data from Kearney and the World Economic Forum. The stakes involved in crisis-proofing supply chains are high.

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Retail TouchPoints

OCTOBER 6, 2022

Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains. Walmart has been working with Alert to customize technology for its market fulfillment centers (MFCs) since 2016. in a blog post.

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Retail TouchPoints

SEPTEMBER 20, 2022

Factor in inflation, world conflict and ongoing supply chain issues, and brands are spending more to drive revenue. A timely benefit of improved first-party data management is the ability to better engage with existing customers. Furthermore, boards today want to hear more around topics like lifetime value and data activation.

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Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. And while the Great Resignation is behind us, ongoing labor shortages in the retail and consumer industries are pushing employers to redesign job roles and improve employee communication.

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Retail TouchPoints

MAY 14, 2021

In order to measure up, they’ll need every advantage available to them — including an agile and resilient supply chain. Businesses can take what Amazon has done and improve upon it using the power of virtual supply chains. Nike is doing more D2C sales, which is one component of the virtual supply chain.

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Retail TouchPoints

AUGUST 18, 2023

McLay, who joined Walmart in 2015, had roles in strategy and supply chain and led the retailer’s Neighborhood Market business before taking on the top jobs at Sam’s Club. COO, Nicholas helped develop a strategy to create a more intelligent and automated end-to-end supply chain; prior to that he was CFO of the Walmart U.S.

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Supplies Omnichannel Technology Improvements 219

Retail TouchPoints

SEPTEMBER 19, 2023

Retail TouchPoints (RTP): How do you believe consumers’ omnichannel shopping behaviors will evolve or accelerate during the holiday shopping season? Hewett: Creating a positive omnichannel experience starts with inventory accuracy. RTP: What capabilities are required for success from an experience standpoint?

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Omnichannel Shipping Costs Operations Fulfillment 255

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. B2B’s Omnichannel Revolution Recent research indicates a growing digital inclination among B2B buyers.

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Retail TouchPoints

MARCH 8, 2023

The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Another 12% will be put toward supply chain improvements designed to boost both capacity and the customer experience.

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Payment Services Supplies Electronics Omnichannel 221

Retail TouchPoints

NOVEMBER 29, 2022

CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023. Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S.

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Supplies Fulfillment Omnichannel Customer Experience 257

RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2023

In 2023, supply chains must adjust to the dramatic changes in consumer demand, congested ports, and chaotic distribution centers. This means that the retail supply chain and supporting logistics must adapt to these volatile market conditions. These initiatives help increase supply chain efficiency and reduce the cost of operations.

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Pivotree Blog

OCTOBER 10, 2023

But meeting the complex demands of the modern supply chain isn’t easy, especially if you’re running a monolithic order management system. Integrated ecosystems are what’s driving speed and efficiency in today’s supply chain operations. Companies are under tremendous pressure to evolve their systems to keep pace with demand.

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Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain.

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Retail TouchPoints

JULY 7, 2023

The company also will focus on better supporting its retail partners and their sales associates to drive growth, while leveraging its DTC platforms to test new shopping concepts and improve the omnichannel consumer experience. SSB will emerge from Chapter 11 with approximately $315 million in debt, down from $1.9

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Retail TouchPoints

APRIL 5, 2023

The move could help unit cost averages improve by approximately 20% , and Walmart expects to maintain or even grow its associate count through the creation of new roles. Walmart will reengineer its entire supply chain with similar innovations to help it better fulfill customer needs with a more intelligent and connected omnichannel network.

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RTP blog

JULY 24, 2019

Walmart is making major changes to its organizational structure, adapting to evolving shopper needs by integrating various store and digital operations positions, most notably within the supply chain.

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Kibo

NOVEMBER 1, 2021

Omnichannel shopping isn’t just a passing trend. It’s clear there’s an enormous need for retailers to provide high-quality omnichannel shopping experiences, but meeting consumers’ expectations means retailers must master omnichannel order management. What Is Omnichannel Order Management?

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GetElastic

FEBRUARY 3, 2022

In today’s digital world, merchandisers must take full advantage of the omnichannel space to influence and guide the shopper through the decision-making process. for businesses that focus on improving customer experience, it’s critical to leverage all the tools in the box to guide the experience. Is it a Back-to-School supplies sale?

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Retail TouchPoints

APRIL 1, 2024

DoorDash will now offer on-demand delivery from over 1,700 Lowe’s stores nationwide, marking the platform’s first foray into the home improvement category as it pursues its goal of expanding beyond restaurants to become the “ local commerce company.”

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Pivotree Blog

JANUARY 11, 2024

If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. This convergence of digital and physical retail experiences emphasizes the importance of a well-coordinated omnichannel approach. This, in turn, improves customer experience.

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Omnichannel Payment Services Customer Shipping Costs 52

Retail TouchPoints

JULY 20, 2022

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. It’s becoming increasingly clear that supply chain risks and shipping mishaps are top of mind for today’s consumers.

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Retail TouchPoints

MARCH 26, 2021

At a time when brand interactions bridge both digital and physical shopping, it is increasingly important for retailers to leverage technology to improve customer experiences and create value. Customization also helps retailers build an emotional connection with their customers through co-creation, and improves customer loyalty.

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Retail TouchPoints

JUNE 21, 2023

The program is celebrating its 10th year this summer, and one reason for its success is that its omnichannel structure lets parents and kids participate when and how they want. We’re constantly evolving and improving our products and experiences to deliver as much convenience and value as possible ,” said Bennett.

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