365 Retail
JANUARY 24, 2024
Far from just mechanical aides, these robots handle restocking, respond to customer inquiries, and prepare online orders for pickup, thereby enhancing operational efficiency. This subtle yet impactful use of technology makes shopping feel more like a leisurely activity than a chore. The ambiance of a store is no longer static.
Retail TouchPoints
APRIL 17, 2024
If they choose the first path, we recommend turning their stores into stripped-down warehouses of commodity products and cutting their staff and marketing costs to the bone to compete with online entities. Despite this, the industry keeps building them for the convenience of the operators, not the comfort of customers.
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Retail TouchPoints
SEPTEMBER 23, 2021
While the web may have become synonymous with “browsing,” the COVID-19 pandemic created a serious barrier between shoppers and leisurely real-world perusal of inventory. Chef Jamie Geller’s 8 Gifts for 8 Nights shows how a content-based approach to recommending gifts can be persuasive.
Retail TouchPoints
DECEMBER 2, 2020
Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies and feet of consumers. Since FILA doesn’t operate its own brick-and-mortar stores, this strategy made good business sense until COVID-19 shuttered physical locations around the globe.
lateshipment
FEBRUARY 12, 2024
Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. Overtime, this enables a better control to measure and improve support operations and post-purchase CX with accuracy & speed. You can either do this or do not do this.
Kissmetrics
SEPTEMBER 3, 2021
While the operative word in that sentence was try, marketing automation tools can get you that much closer to your goals. MarTech tools that allow marketers to dive deep into these data sets are invaluable, as they provide never-before-seen maps of how consumers operate online.
iVend
AUGUST 27, 2020
Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. And, at the foundation of a strong omnichannel operations model are digital solutions. Contact us to discuss moving your retail stores on Cloud today to build resilient retail operations for tomorrow.
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