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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

This allowed them to continue to meet the expectations of their consumer base [with things like] faster and more flexible delivery options. Real-time visibility — including tracking shipments, inventory levels and production processes — was imperative for businesses to maintain efficient operations and make informed decisions.

Supplies 228
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FTC’s ‘Click-to-Cancel’ Proposal: A Step Forward for the Negative Option Model

Retail TouchPoints

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

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Swipesum Review: Everything You Need to Know

Ecommerce Platforms

Accepting all forms of payments, whether that’s buy now pay later, recurring bills, or just a one off lump sum, etc., Depending on which payment processors and providers you use, this simple service could cost your business considerably as the transactions roll in. is imperative to so many eCommerce brands. Who's Swipesum?

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Mastercard Buys Personalization Platform from McDonald’s

Retail TouchPoints

The SaaS platform uses AI to support more than 400 brands in industries including retail, financial services, travel and restaurants. Retailers including GlassesUSA.com have used the Dynamic Yield platform to enhance product discovery processes with dynamic recommendations.

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Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

Retail TouchPoints

And how are you giving them a value-added product or service for being loyal to you? That’s part of the very fast-moving trend toward meeting customers where they are , and that’s often in a conversational interface. Retail TouchPoints (RTP): What can retailers do to deal with the challenge of slower online sales?

Channel 217
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Google Shopping Actions: How to Increase Product Visibility for Free

Kissmetrics

Did you know Google Shopping listings are free for most merchants to use? It gives customers access to a universal shopping cart, shareable lists, and instant checkout with saved payment credentials. What Does the Order Process Look Like on Google Shopping Actions? How to Get Started With Google Shopping Actions.

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6 Post-Purchase Pain Points & Solutions for E-commerce Customers

lateshipment

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). Purchase or the decisive stage: Payment errors, sudden costs, product being out of stock, or a lengthy checkout process.

eCommerce 130