article thumbnail

With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Chen noted that the pandemic was a critical force in this shift. “Previously, there has been resistance from luxury brands who were unsure of how to replicate the bespoke experience that consumers expect in-store through online channels,” Chen explained. At Alibaba’s recent 11.11

Payments 287
article thumbnail

RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 235
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. It can be done in-store, it can be done by SMB retailers — but it does take some practice.”.

article thumbnail

Make the Transition From Brick-and-Mortar to Ecommerce with Ease

Optimizely

Others may prefer to order online and pickup in store. You want to give your customers options and keep the barrier to entry low with easy payment, fast shipping, and simple returns. Don’t Close Your Retail Locations. Invest in Omnichannel Marketing.

eCommerce 186
article thumbnail

Never Miss a Sale

Fabric Blog

fabric’s Order Fulfillment Logic automates distributed order management for omnichannel retailers Our next-generation real-time order fulfillment logic is now generally available in fabric OMS. What does that mean for retailers?

article thumbnail

Conversational Commerce: Why You Should Consider a Native Ecommerce Chatbot

GetElastic

In the interim, online retailers are embracing chatbots as a first toe-dip into conversational commerce using them to expedite customer service and provide novel ways to discover products. How online retailers are leveraging chatbots. Some chatbot builders support in-chat payments through Stripe integration.

article thumbnail

Oracle NetSuite Review: How to Build a Next-Gen Store in the Ecommerce Age

Ecommerce Platforms

Small businesses , mid-sized businesses, and global enterprises with multiple locations and large personnel numbers use NetSuite. Over 400,000 businesses in those three categories use NetSuite to simplify their business processes across different industries like: Professional and consulting service. Manufacturing.