Retail TouchPoints

JULY 29, 2021

Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,” as she puts it. For those who are a bit fuzzy on social media history, that equates to 16 years. RTP: Anything else on the omnichannel front that you have your eyes on now stores have reopened?

Live Chat 278

Live Chat Omnichannel Social Media Payment Services 278

ROI Revolution

MAY 20, 2021

For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. But the reassuring strength of an omnichannel sales approach is that it’s a risk mitigation strategy at its core. But that’s okay!

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

365 Retail

MAY 1, 2024

Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture. This brings us to an important question: As an online merchant, what key services do you need to stay ahead of the game?

Merchant Services 52

Merchant Services Payment Services Online Retail eCommerce 52

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. B2B’s Omnichannel Revolution Recent research indicates a growing digital inclination among B2B buyers.

B2B 219

B2B eCommerce BigCommerce Omnichannel 219

Ecommerce Platforms

SEPTEMBER 1, 2022

A Point of Sale system, or POS, is the solution you use to process payments, manage business functionality, and even track insights in a brick-and-mortar environment. Payment processing: Ensure your point of sale is ready to take payments in a range of different formats, from contactless Apple Pay and Google Pay, to PayPal.

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

MARCH 25, 2022

Constant interaction with friends on Instagram and TikTok is part of Generation Z’s lives, so there is no question that these social media channels influence what digital natives put in their shopping carts. Payments play a key role. Then the desired payment method can be selected. Are you Listening?

Payments 257

Payments Payment Services Social Media Electronics 257

Retail Technology Review

FEBRUARY 3, 2020

The new solution delivers PCI compliance for payments across digital channels including webchat, social media, email and SMS.

Payment Services 79

Payment Services Omnichannel Social Media Channel 79

Omnisend

SEPTEMBER 8, 2021

While many preached omnichannel in retail and ecommerce, few walked the walk. How brands and retailers can provide a truly omnichannel customer experience. Omnichannel Retailing: Risks, Rewards, and Mistakes. Changes across the past two years have rocked retail, ecommerce, and digital marketing industries.

Omnichannel 148

Omnichannel Retail Merchant Services Payment Services 148

Ecommerce Platforms

FEBRUARY 27, 2023

Features include everything from secure payment processing tools to endless themes and templates. Alongside monthly plans for your capabilities, you’ll also need to pay transaction fees (outside of Shopify payments), and there can be extra costs to consider for premium themes and plugins.

Shopify 104

Shopify Payment Services Payments Shipping Costs 104

Ecommerce Platforms

MARCH 5, 2023

With both tools, you can create a powerful one-stop solution for all of your commerce needs, tracking valuable data, managing your inventory, and processing endless credit card and debit card payments. However, the focus of each company is a little different. Let’s take a closer look at each solution.

POS 104

POS lightspeed Shopify Payment Services 104

Ecommerce Platforms

JULY 9, 2022

With Shopify, you can build a comprehensive online shopping experience, complete with a custom checkout, a host of professional templates, and a range of payment options. The solution also allows business owners to access customer profiles, inventory management, and payment processing in the physical world, with the Shopify POS app.

POS 180

POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

SEPTEMBER 6, 2022

Their preferences and values are making it more convenient and spontaneous…more interwoven with social media…and in some cases, more like a game. They want shopping to be fast and fun — less of a process. Customize physical stores to the omnichannel experience. strikes Gen Z as cumbersome, slow and old-fashioned.

Merchant Services 248

Merchant Services Payment Services Financial Services Omnichannel 248

Ecommerce Platforms

OCTOBER 12, 2022

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Squarespace Cons. Bigcommerce Cons.

BigCommerce 209

BigCommerce Payment Services Merchant Services Shipping Costs 209

Retail TouchPoints

DECEMBER 21, 2023

Retailers have countless data points around shoppers’ unique buying habits, their purchase and browsing history, and their preferred payment and shipping methods. Social media? Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands. Member or non-member? B2B or B2C?

Payments 240

Payments Retail Shipping Costs Social Media 240

Ecommerce Platforms

APRIL 5, 2023

Subscription ecommerce is the term given to an online business model in which consumers sign up for long-term access to a product or service. For consumers, subscription services offer simplicity and convenience. Transaction fees for those not using Shopify payments Some add-ons can have additional fees Further reading ?

eCommerce Platforms 104

eCommerce Platforms Subscription Payment Services eCommerce 104

Ecommerce Platforms

MARCH 14, 2023

Designed to be the leading service commerce platform, Evercommerce promises business leaders a vertically tailored set of integrated SaaS solutions supporting more than 500,000 global businesses worldwide. Evercommerce is particularly focused on the support and enhancement of service-based companies.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Ecommerce Platforms

MARCH 8, 2023

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. You can also expand the functionality of your store by adding on apps and plugins from the Shopify marketplace.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

B2B 145

B2B eCommerce Payment Services Marketing 145

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

Payment Services 163

Payment Services Games Live Chat Customer 163

Ecommerce Platforms

JUNE 21, 2023

After all, while both Shopify and Printify are tools designed to help would-be entrepreneurs build their own businesses, they both offer very different services. Shopify is a comprehensive ecommerce and website building platform, while Printify is a print-on-demand service, offering product creation and fulfillment support.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Retail TouchPoints

FEBRUARY 9, 2022

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Payment Services 235

Payment Services Shopping Carts Omnichannel Multi-channel 235

Ecommerce Platforms

JUNE 22, 2023

Plus, both tools offer a variety of business models, with options for omnichannel selling, dropshipping, and more. Shopify comes with social media and SEO tools built-in for marketing, a comprehensive app store, and its integrated payment processing tools.

Shopify 104

Shopify Payment Services Social Media Shipping Costs 104

Omnisend

DECEMBER 14, 2023

As the name suggests, multichannel selling refers to the process of selling products or services through multiple retail channels. These can be your website, social media, affiliate sites, and online marketplaces, or physical sales channels, such as retail stores and marketplaces like farmers’ markets, trade events, and craft fairs.

Multichannel 78

Multichannel Social Media Payment Services Shipping Costs 78

Retail TouchPoints

MARCH 30, 2022

Navigating the past two years of digital changes has been a challenging yet invigorating time for brands and social media users alike. From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space.

Payment Services 289

Payment Services Social Media eCommerce Presentation 289

Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.

Payment Services 183

Payment Services Payments Retail Social Media 183

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. It helps you manage customer service and support across multiple channels.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

In 2024, retailers are expected to prioritize eco-friendly initiatives, from sustainable sourcing and packaging to energy-efficient operations. Omnichannel Integration: The lines between physical and online retail continue to blur as omnichannel strategies take center stage.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

NOVEMBER 14, 2022

Users can also share the images on social media and other platforms to get feedback or just for fun. And while purchases are facilitated through affiliate links, selling items isn’t the primary goal.

Multi-channel 331

Multi-channel Consumer Payment Services Social Media 331

Retail TouchPoints

JULY 11, 2023

But the NFL has an edge, as it has led the way in adopting technologies like network analytics and cloud management solutions that make it easier to ensure the network can handle demands from both fans and operational teams. For example, many NFL teams are experimenting with changing the nature of the payments experience.

Payments 178

Payments Payment Services Retail Social Media 178

Ecommerce Platforms

OCTOBER 18, 2021

There are customizable themes you can use to make your store look more professional, and you can offer your customers a range of payment processing options to suit their needs. The “Lite” service allows you to add a button to your website for checking out, or you can use the $29 basic package for a full website building experience.

Payment Services 202

Payment Services eCommerce Payments BigCommerce 202

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. Closing the ‘Phygital’ Service Gap: How to Create Connected Customer Experiences. You want to customer service the heck out of your customers.

Payments 215

Payments Payment Services Customer Experience Social Media 215

BigCommerce

AUGUST 17, 2018

For Tahnee Elliott, identifying and servicing her primary market was especially easy. Ideally, your inventory or services should be strategically chosen to appeal to a broader audience—especially when you’re just starting out. Before anything else, you need to answer the following questions: Who are your primary customers?

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. When successfully running an online store, you have to sell products and process payments. Shopline enables you to go live and sell on social media.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Retail TouchPoints

SEPTEMBER 8, 2022

Whether your ecommerce storefront is an omnichannel model like BOPIS or just a simple Shopify page, managing card-not-present payments is a persistent challenge. For the sake of user privacy, this is not an invasive process, either. It could also turn up a user’s social media accounts tied to the number.

Payment Services 230

Payment Services Payments Social Media Information 230

Retail TouchPoints

JUNE 17, 2022

Both Pinterest and Healey are pushing the boundaries of social commerce in their own ways — Healey is working to catch up to consumers in an industry that has been slow off the starting line when it comes to ecommerce. Everyone is using a smartphone and they are on all these different social channels, often for hours daily,” said Healey. “

Social Media 281

Social Media Merchant Services Automotive Payment Services 281

Retail TouchPoints

OCTOBER 4, 2021

digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. Salesforce expects U.S. Let the countdown begin….

Merchant Services 309

Merchant Services Payment Services X-cart Supplies 309

Teamwork Retail

MARCH 19, 2019

The omnichannel experience has even allowed for customers to buy products through the same social media platforms that retailers market through; whether that be Facebook, Instagram, or even Snapchat. In this scenario, if the retailer is not omnichannel, they may lose the sale.

Payment Services 97

Payment Services POS Payments Multi-channel 97