Retail TouchPoints

JANUARY 26, 2021

With so much change happening so quickly and so unpredictably, we at Pitney Bowes decided that returning to an 8 th edition of our annual consumer research study wasn’t going to cut it, so instead we moved to a weekly poll of consumer sentiment in Q4 called BOXpoll. A range of delivery speeds and costs (Advantage: multi-carrier shippers).

Consumer 312

Consumer Shipping Costs Shipping Small Business Retail 312

Korona

NOVEMBER 10, 2022

These actions may include cutting back on hiring, being more cautious with spending, or raising your prices. . While raising prices during uncertain economic times is not unheard of and may even be expected, it is not always the best option, especially when consumer spending is likely to decline. . Table of Contents.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Retail TouchPoints

SEPTEMBER 30, 2021

“Returns are an essential part of the shopping experience, particularly for online retail, and shoppers overwhelmingly prefer to return box free in person rather than deal with the hassle and wait of returns by mail,” said David Sobie, VP, Happy Returns in a statement. ” PayPal acquired Happy Returns in May.

PayPal 234

PayPal Merchant Services Small Business Retail Shipping Costs 234

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Differentiating on product and price has become harder and harder.

Shipping Costs 249

Shipping Costs Payment Services Merchant Services Payments 249

eCommerceFuel

JULY 10, 2020

Free shipping! Shoppers love to see those two words on an online store and its products. But is free shipping good for your eCommerce business? Here, we look at: What offering free shipping entails. Is It Better to Offer Free Shipping? I’m considering “free shipping” (i.e. How to boost sales from it.

Shipping Costs 57

Shipping Costs Shipping Shopping Carts eCommerce 57

Ecommerce Platforms

MAY 25, 2020

Maybe you saw a case study or YouTube video about how some guy from X country sold Y product to make Z figures in one month. Dropshipping is a form of online retail selling where the retailer doesn't have to pay for the products before selling them to customers. Several third-party shipping models are available.

Shipping Costs 181

Shipping Costs Payment Services Shipping Fulfillment 181

Retail TouchPoints

OCTOBER 26, 2022

She didn’t immediately follow in either of her parents’ footsteps; instead, “like most other Indians I studied engineering,” she recounted with a laugh. After getting her MBA at Stanford, she returned to India and spent the next decade in retail, just as ecommerce was taking off in the country. “But But that degree came in handy.

Shipping Costs 245

Shipping Costs B2B B2C Merchant Services 245

BigCommerce

SEPTEMBER 12, 2017

With this in mind, we’ve launched a new study analyzing modern, omni-channel consumer behavior. You’ll see the results of our study in the following chapters and gain insight into: How Americans shop across an omni-channel environment: what they buy, how much they spend and what’s stopping them from checking out more often.

Channel 420

Channel Shipping Costs Consumer Multi-channel 420

Wiser

NOVEMBER 14, 2017

Experienced retailers understand that shoppers have grown used to free shipping and discounts, but offering both at the same time depletes margins and brand value. Free Shipping and Discounts During the Holidays . What they initially found shows us why the choice between free shipping and discounts is often so difficult.

Shipping Costs 83

Shipping Costs Shipping Demo Social Media 83

Korona

AUGUST 17, 2022

The actual costs of opening a retail store vary depending on the type of retail business you want to start, the size of the store, and, last but not least, the location. However, according to vlogger and boutique owner Alli Schultz, the initial startup costs for opening a retail store can average up to $48,000.

Shipping Costs 52

Shipping Costs Payment Services Payments Small Business Retail 52

UpSellIt

NOVEMBER 15, 2017

Drake’s love of Free Shipping just may be the most instructive meme in the history of conversion rate optimization. What at first blush seems like a fun observation that all shoppers get intuitively actually packs a ton of insight into the irrational behaviors of human beings—insight you can put to your advantage with your online sales.

Shipping Costs 63

Shipping Costs Shipping Recommendation Online Retail 63

Retail TouchPoints

MARCH 14, 2023

However, that doesn’t mean retailers shouldn’t be searching for ways to minimize the costs returns incur. These include not just costly shipping and processing fees but also the extra promotions or liquidations needed to move excess inventory.

Shipping Costs 227

Shipping Costs Retail Fulfillment Channel 227

Retail TouchPoints

NOVEMBER 5, 2021

Inevitably, with increased spend comes increased competition from new and growing online retailers. Add to that the supply chain issues that have exacerbated online retailers’ bottom line this year, and you’ve got quite the challenge. But how does a Gen X justify the cost? Gardyncan appeal to all generations.

Social Media 294

Social Media Marketing Shipping Costs SEO 294

Retail TouchPoints

SEPTEMBER 29, 2020

Speakers included industry experts from RSR Research, Coresight Research and Creative Realities as well as retail executives from companies including Office Depot and Regina Andrew Design. Following are brief recaps of the #RSP20 sessions: Online Retailers Must Look to Automation to Support Global Expansion. The Wayfair.

Webinar 263

Webinar Payment Services Shipping Costs Retail 263

BigCommerce

MAY 1, 2018

Everyone has a circle of competence created through study and experience. According to a study by BARC , some benefits of using big data include: Making better strategic decisions (69%). Cost reductions (47%). It costs 5x less to retain customers than acquire new ones and loyal customers spend up to 67% more than new customers.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees).

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Kissmetrics

MARCH 23, 2018

online retail sales. Even some of the other biggest retail giants in the world have a tough time competing against Amazon. Some may tell you that even if you can’t compete with their scale, you can compete in other ways, like offering competitive discounts and free shipping for your own customers. Improve your shipping.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

Ecommerce Platforms

OCTOBER 7, 2021

Mail order catalog companies like CompuCard partnered with larger retailers like JCPenney and Sears to sell their products at a markup, so a brand like Sears would store, package, and ship items to the CompuCard customers, but only when a purchase came through (just like on-demand dropshipping). The shipping costs are often too high.

Shipping Costs 104

Shipping Costs Payment Services Merchant Services Shipping 104

ChannelAdvisor

JULY 19, 2017

Nearly one-third of US parents make a back-to-school purchase via a smartphone, and one-quarter use their phones to research or compare prices of such purchases. By using similar audiences, you can now reduce your customer acquisition cost by targeting customers similar to those who have previously purchased from you. Maximize ROI.

eCommerce 74

eCommerce Shipping Costs Marketing Social Media 74

ESW

JUNE 23, 2023

Online retailers should avoid greenwashing, or making misleading claims about the environmental merit of a product or service. First, by offering fast, free shipping — which is the top reason people shop online in 2023. are most concerned about price in 2023. They must make claims that are honest and transparent.

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

BigCommerce

APRIL 24, 2018

Understandably, this decision has wide-ranging implications –– to your customers in engaging with your brand and reducing friction of getting the product they need, to your employees that have to implement campaign strategies, and to your bottom line in terms of sales growth as well as cost of maintenance and installation.

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

UpSellIt

JANUARY 15, 2020

As online retail continues to evolve, the ever-changing landscape presents new opportunities, as well as fresh challenges. First the positive: Online retail is poised for monumental growth in the new decade. These services allow users to pay for items over time, even if the purchases aren’t extremely expensive.

Shipping Costs 80

Shipping Costs Improvements eCommerce Payment Services 80

Retail TouchPoints

SEPTEMBER 21, 2023

For Brands: The Uncharted Gold Mine of Post-Purchase If you’re a brand, consider this: a study once highlighted that while 80% of businesses believe they provide superb customer service, only 8% of customers agree. But there’s a flip side: an overly aggressive AI might feel intrusive, turning our joyful shopping experience sour.

eCommerce 264

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 264

UpSellIt

JANUARY 13, 2021

While there are many comparison factors, a survey by BrizFeel found price to be the most important consideration in 89% of purchase decisions. The same study also reported 73% of consumers saying they will visit another website if they had trouble accessing the first one. Allow Shoppers to Sign Up for Price Drop Alerts.

Comparison Shopping 79

Comparison Shopping Shipping Costs Consumer Multi-channel 79

ESW

JULY 6, 2023

What the Customers Say Not only do Amazon shoppers report high satisfaction with their experiences, but customer feedback for other retail sites suffers as a result. Shoppers can start research on a laptop, compare prices in a store and then complete an order on a mobile phone. Amazon is everywhere the customer is.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

BigCommerce

MAY 4, 2018

For consumers, Rent the Runway is a luxury clothing rental company that allows regular folks to rent and wear expensive goods they’d otherwise never have access to. But in 2018, Skullcandy made the move from Demandware to BigCommerce, drastically cutting operational costs and speeding up GTM on innovative marketing campaigns.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

UpSellIt

APRIL 15, 2024

Build Trust If a website lacks transparent pricing or customer reviews shoppers may feel hesitant about the credibility of the product or the reliability of the website. Transparency Ensure transparency in your cart page, providing clear information about shipping costs and pricing.

Shipping Costs 78

Shipping Costs Conversion Optimization eCommerce Payment Services 78

Payoneer

OCTOBER 4, 2017

While delivery is a major expense for many retailers, both smaller and larger brands continue to play around with the idea of offering free shipping as an incentive to buyers. Don’t think offering free shipping is worth your while? Free shipping throughout the year. How much does it really cost? Think again.

Shipping Costs 22

Shipping Costs Shipping Payments Payment Services 22

RTP blog

APRIL 16, 2018

Study And Segment Customers More Precisely With complete positive data, you can move beyond the more general data you have on people who have opted into your email list and social media channels, many of whom may not be proven customers. Offering free or reduced-rate rush shipping to all customers could attract more fraudsters.

Shipping Costs 150

Shipping Costs Merchant Services Customer eCommerce 150

BigCommerce

FEBRUARY 23, 2018

For instance, if you spent $5 to earn a customer and you know that over the course of that customer’s lifetime with your brand, they will likely spend about $100, that’s a great lifetime value to churn (or cost to acquire a customer) ratio ( LTV to CAC ). Examples of ecommerce customer loyalty programs (with case studies).

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Ecommerce Platforms

JULY 22, 2019

In short, it's just a business model that empowers you to sell online. However, when a customer buys something, your supplier then ships the product directly to the shopper on your behalf. That's not including the hassle and expense of marketing the brand to achieve those all-important sales. Why Drop Ship Using AliExpress?

Shipping Costs 134

Shipping Costs eCommerce Merchant Services Shipping 134

BigCommerce

JUNE 29, 2017

Between wholesalers who take a substantial cut and trading companies that masquerade as factories, there are far too many potholes for online sellers to step in. We wanted to give online retailers a go-to resource that tells you how to consistently manufacture high-quality products abroad, improve your margins and grow your business.

Shipping Costs 416

Shipping Costs Shipping Supplies Fulfillment 416

SellBrite

OCTOBER 9, 2019

These sellers have years of online retail experience and countless eBay sales under their belts, so naturally, they have plenty of advice to share. Consult completed eBay listings for pricing guidance. Price is one of the most important factors buyers consider on eBay. How to find completed listings.

Shipping Costs 97

Shipping Costs Shipping Social Media SEO 97

Omnisend

APRIL 20, 2021

Check out this case study to see how they did it. Here are the top reasons many carts are abandoned, never to be seen again: 1) Unexpected Costs. No matter your market, price sensitivity will affect your customers to a certain degree. This might include shipping costs, taxes, and other additional fees.

Payments 132

Payments Shopping Carts Shipping Costs Merchant Services 132

Algopix

SEPTEMBER 19, 2022

It might have to do with the website, checkout process, pricing, personal reasons, and more. Why Online Shoppers Abandon Their Carts in 2022. Almost 70% is the average cart abandonment rate based on 48 studies, it revealed. Also, Baymard found that over half of online shoppers in the U.S. Unexpected Cost.

Shopping Carts 78

Shopping Carts Merchant Services Payment Services Shipping Costs 78

GetElastic

DECEMBER 19, 2019

According to a recent study , almost one in five homeowners in the US have fallen victim to porch piracy, which spikes around the holiday season. Porch piracy has become so common that ecommerce companies, retailers and logistics providers are deploying all sorts of tools and countermeasures to protect packages.

Shipping Costs 97

Shipping Costs Retail Shipping eCommerce 97

BigCommerce

AUGUST 13, 2018

According to the survey of American shoppers: 74% shopped at large retailers. 36% shopped at category-specific online retailers. But according to a study by BazaarVoice , 76% of Prime Day shoppers plan to visit other channels before purchasing from Amazon. Even Amazon shoppers compare pricing and reviews on various sites.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263