Retail TouchPoints

JULY 20, 2022

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

Shipping Costs 315

Shipping Costs Shipping Merchant Services Payment Services 315

lateshipment

OCTOBER 12, 2023

Ever thought of ecommerce shipping as a marketing tool? We’re here to say that e-commerce shipping is also a great marketing tool that e-commerce brands should consider. E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

ChannelAdvisor

OCTOBER 19, 2023

You can have a great product, but if you can’t get it to the customer free of cost or within two days, you have a great product without any takers. In 2023, customers expect nothing less than free and fast shipping. It is extremely hard to offer both free and fast shipping if you don’t have the pockets for Fulfillment by Amazon.

Shipping Costs 52

Shipping Costs Shipping eCommerce Merchant Services 52

ChannelAdvisor

OCTOBER 19, 2023

You can have a great product, but if you can’t get it to the customer free of cost or within two days, you have a great product without any takers. In 2023, customers expect nothing less than free and fast shipping. It is extremely hard to offer both free and fast shipping if you don’t have the pockets for Fulfillment by Amazon.

Shipping Costs 52

Shipping Costs Shipping eCommerce Merchant Services 52

lateshipment

MAY 15, 2023

A little analysis of your customer behavior at this stage or simply asking for their feedback will give you an insight into how your shipping policy impacted their purchasing decision. But why are these shipping policies so crucial that 67% of shoppers check a store’s policy before making a purchase?

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

lateshipment

JULY 10, 2020

Companies should familiarize themselves with the policies of major carriers and third-party insurance providers to find the shipping insurance that covers needs at the lowest possible cost. That way, you’ll be best positioned to get the most out of your shipping insurance. . Shipping Insurance Overview: Major Shipping Carriers.

Shipping Costs 211

Shipping Costs Shipping Document eCommerce 211

Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. Loyalty Beyond the Price Tag In our hyper-connected world with increasing distractions, retailers and brands struggle with high acquisition costs.

Shipping Costs 226

Shipping Costs Improvements Live Chat Retail 226

Retail TouchPoints

FEBRUARY 18, 2022

95% of Executives Want to Prioritize Cost Optimization. Last year, cost optimization didn’t even make it into the top three investment priorities of ecommerce executives, but in this year’s survey it ranked at #1, with 95% of respondents calling it a priority and 61% giving it high priority status.

eCommerce 297

eCommerce Shipping Costs Channel Operations 297

Retail TouchPoints

OCTOBER 12, 2022

Inflation, the war in Ukraine and other global concerns have put a damper on many shoppers’ sustainability demands —leaving just 18% of the population identifying as Eco Actives, consumers for whom reducing their waste remains a firm habit, according to Kantar’s Who Cares, Who Does 2022 study. Offer a better value.

Shipping Costs 234

Shipping Costs Supplies Article Consumer 234

Retail TouchPoints

JULY 5, 2022

Whether that “New Normal” has arrived yet is open to debate, but a recent study from Publicis Sapient and Salesforce indicates that new headwinds — in the form of inflationary and inventory pressures — have shifted retail leaders’ focus once again, this time toward profitability. . UK, Germany and Australia.

Shipping Costs 292

Shipping Costs eCommerce Retail Merchant Services 292

Ecommerce Platforms

MAY 15, 2023

In today’s Shippo review, we’re taking a behind-the-scenes look at a popular shipping and fulfillment service for today’s growing ecommerce market. The user-friendly platform benefits from great shipping costs, a streamlined user interface, and a range of valuable tools for the shipping needs of retailers. What is Shippo?

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

Smile.io

SEPTEMBER 19, 2023

In the ever-evolving landscape of ecommerce, building a profitable pricing strategy is like orchestrating a symphony that can significantly impact your success. Nowhere is this more evident than on popular online marketplaces, where the art of pricing can make or break your business.

Shipping Costs 83

Shipping Costs Merchant Services Arts Shopify 83

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. However, multiple studies have found that the opposite is true.

Shipping Costs 270

Shipping Costs eCommerce Customer Shipping 270

lateshipment

JANUARY 23, 2020

As a retailer who ships to your customers, have you struggled to decode which carrier is the best for your business? When it comes to choosing between carriers, there are a number of critical factors to keep in mind, such as shipping rates, services, and overall value. DHL, on the other hand, specializes in international shipping.

Shipping Costs 251

Shipping Costs Shipping Operations Games 251

Retail TouchPoints

SEPTEMBER 25, 2023

Goldsby, who discussed supply chain issues with Retail TouchPoints in May 2022 , shared his thoughts on ways the industry can make supply chains both more reliable and cost-effective moving forward. What happens as you elevate that service level, to 85% or 95% or 100% , is that the [cost] curve starts to skyrocket — it becomes exponential.

Supplies 301

Supplies Shipping Costs Fulfillment Customer Experience 301

Retail TouchPoints

NOVEMBER 4, 2021

Prices have been scaling throughout the entire year, and for the most part, consumers seem to be absorbing those costs. They’re taking these higher prices and factoring that into their purchasing, and instead prioritizing the acquisition of goods.”. Shortages and Sticker Shock Heighten Holiday Stress.

Shipping Costs 263

Shipping Costs Consumer Supplies Merchant Services 263

UpSellIt

APRIL 14, 2021

Price sensitivity is a complex phenomenon that varies from person to person and is influenced by a variety of factors. Luckily, there are some excellent strategies that you can employ to convert price sensitive shoppers. Let’s take a closer look at what price sensitivity is and which strategies are right for you.

Shipping Costs 172

Shipping Costs Comparison Shopping Payment Services Shipping 172

UpSellIt

JULY 24, 2020

To highlight the success of our partnership and demonstrate the efficacy of UpSellit’s solutions, our agencies came together to create a new case study. . This new case study examines the effectiveness of targeted incentives vs. reiteration in the context of an affiliate program. To read the full case study, click here.

Shipping Costs 141

Shipping Costs Shipping Conversion Optimization Presentation 141

Retail TouchPoints

APRIL 26, 2024

Studies indicate that consumers are willing to put their money where their mouth is, with products that make environmental, social and governance-related claims seeing disproportionate growth over products that don’t make such claims, achieving a 1.7 percentage point increase in the CAGR.

Consumer 162

Consumer Shipping Costs Shipping Supplies 162

Retail TouchPoints

OCTOBER 11, 2022

noting multiple deliveries were stolen, according to a study from Safewise. Shoppers are more price conscious than ever right now, and our online shoppers are looking for ways to balance shipping costs with speed, convenience and security,” Nigrelli continued. More than 210 million packages were reported missing from U.S.

Shipping Costs 254

Shipping Costs Shipping Fulfillment eCommerce 254

GetElastic

DECEMBER 9, 2021

Great online stores address this anxiety by making holiday shipping cutoff dates easy to find on home pages and product pages. Let's look at some examples and tips: Ulta provides a guide for addressing holiday shipping including package delivery times. Include where you ship on your detail page. fears of last-minute shoppers.

Shipping Costs 148

Shipping Costs Shipping Gifts Shipping Labels 148

Retail TouchPoints

MARCH 21, 2024

A recent study from Capterra found 76% of consumers feel financial strain from their subscriptions and that 42% of consumers have cancelled one of their subscriptions in the last 90 days. The leading reasons for those cancellations were that the value of the subscription wasn’t worth the cost and that it was too expensive.

Shipping Costs 246

Shipping Costs Subscription Consumer Games 246

lateshipment

MARCH 15, 2021

Read on further to know how much late deliveries can cost your business and how you can deal with them in order to spur customers to spend more on your brand! The Human Cost of Late Deliveries. You Bear the Cost of Late Deliveries. It costs as much as seven times more to acquire a new customer than to retain an existing one.

Shipping Costs 130

Shipping Costs Customer Retention Social Media Shipping 130

Kissmetrics

FEBRUARY 4, 2021

While online stores tend to have fewer expenses, e-commerce overhead can quickly add up. As a business owner, you should always be looking for ways to cut costs. Which costs can you forgo, and which do you need? Let’s look at the most effective ways to reduce your online store costs. Fixed Overhead Costs.

eCommerce 275

eCommerce Shipping Costs Payment Services Reference 275

BigCommerce

DECEMBER 13, 2017

Wrong pricing, fake reviews or just bad customer service can kill your Amazon adventure faster than you think. To many, this makes Amazon complicated, but… Your pricing strategy on Amazon must be dead simple, and lead with the customer in mind. Further, I’ll give you insight into our approach to pricing on Amazon.

Shipping Costs 307

Shipping Costs Payment Services Social Media Channel 307

ESW

APRIL 8, 2024

This crucial phase plays a pivotal role in shaping customer satisfaction, operational costs and overall business profitability. Retailers struggle to find providers who can navigate these challenges while maintaining cost-effectiveness. Poor Address Quality A study found that 73% of consumers experience delivery failures.

Shipping Costs 78

Shipping Costs Merchant Services Operations Shipping 78

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. Consider offering a printable, pre-paid return shipping label or even a QR code that customers can use at drop-off locations without needing to print anything. consumers value convenience and clarity.

Shipping Costs 194

Shipping Costs Shipping Labels Shipping Consumer 194

Ecommerce Platforms

MARCH 15, 2023

Today, we’re going to be taking a closer look at some of the major Fulfilment stats proving the importance of having the right delivery and shipping partners in 2023 and beyond. According to one report , around 62% of shoppers expect their orders to arrive in less than three days – even when they choose free shipping at checkout.

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118

Retail TouchPoints

MAY 10, 2023

While many brands try to shave pennies off transactional transportation costs, that won’t drive long-term success in retail locations. Technology Leads to Category Leadership Shipping technology has significantly improved in recent years and is now a massive determinant of CPG brand success.

Supplies 257

Supplies Technology Shipping Costs Food and Beverages 257

Omnisend

AUGUST 25, 2023

Welcome message Product announcement Collection launch announcement Flash sale announcement Free shipping promo [B-WEAR!] Source Free shipping promo SMS is a powerful incentive that resonates with customers’ desire for added value. This message communicates the opportunity for recipients to enjoy shipping without extra cost.

Shipping Costs 78

Shipping Costs Shipping Marketing Information 78

Retail TouchPoints

APRIL 8, 2022

Goods are held up by shipping container shortages, congested ports and a long-simmering lack of truck drivers that’s worsened with unprecedented resignation and retirement rates. While savings are a key outcome, true procurement difference-makers move beyond the basic practices of negotiating prices and bidding on contracts.

Shipping Costs 272

Shipping Costs Shopping Carts Supplies Shipping 272

Retail TouchPoints

JULY 14, 2021

Plus, with dynamic pricing becoming more mainstream, changes in competitors’ prices are key data as well. Without a willingness to share data and become more strategic partners, the relationship-building process is an expensive one. RTP: Data sharing is a key recommendation that underlies this report.

Shipping Costs 264

Shipping Costs Omnichannel Channel Recommendation 264

Retail TouchPoints

JULY 20, 2020

While the latter may be true, excess inventory also has a silver lining of hidden pathways to optimizing excess inventory that lead straight to your bottom line through distribution in the off-price retail market. Viewing Off-Price As A Partner. The emergence of off-price retail has changed the industry landscape.

Shipping Costs 149

Shipping Costs Retail Fashion Customer Loyalty 149

Ecommerce Platforms

FEBRUARY 26, 2023

Building a sustainable, ethical business might not seem like the best way to increase your profits, but studies are beginning to demonstrate just how effective this strategy can be. The two most important factors that we considered were pricing plans and features. This means costs will vary depending on your business.

Shipping Costs 104

Shipping Costs Payment Services Shipping Subscription 104

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Many traditional retailers have relied on the belief that controlling more parts of their supply chain will bring costs down.

Supplies 273

Supplies Shipping Costs Fulfillment Shipping 273

Smile.io

JUNE 14, 2023

Amazon’s program at its core is a subscription to get cheaper expedited shipping and access Amazon’s multimedia outlets. Amazon offers a broad choice of shipping methods and speeds There is not a one size fits all loyalty program. Amazon Prime offers several different pricing options. Blog Jonathan Roque 2.

Shipping Costs 56

Shipping Costs Subscription Shipping eCommerce 56

Groove

JUNE 16, 2022

Scaling While Controlling Costs Out-of-the-Box Solution Both SaaS and on-premise solutions use extensions, often referred to as apps, to enhance website functionality. Unfortunately for merchants using traditional platforms, each extension requires its own backend setup costs and maintenance.

eCommerce Platforms 195

eCommerce Platforms Merchant Services Shipping Costs eCommerce 195