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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Whenever possible, retailers should price match the cost of the original item.

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How to Overcome E-commerce Shipping & Delivery Challenges

lateshipment

Frequent Shipping and Delivery Challenges and How You Can Overcome Them High Shipping Costs Skyrocketing shipping costs are the most frequent challenge for both e-commerce merchants and customers. A not-so-fun fact is that shipping is arguably one of the biggest cost-centers for any e-commerce business.

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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.) Goldsby, who discussed supply chain issues with Retail TouchPoints in May 2022 , shared his thoughts on ways the industry can make supply chains both more reliable and cost-effective moving forward. We’re now battle-tested.”

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Shipping Insurance Guide for Small Parcel Shippers

lateshipment

Did you know that over 50 million parcels are shipped in the U.S. Large businesses that ship out thousands of parcels can both afford the costs of these issues and have systems in place to recover such costs. Despite shipping just a tenth of what they do, these frequent issues can be expensive and damaging.

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What You Need to Know About Transforming Online Return Churn

Retail TouchPoints

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. Read on for actionable steps your company can take to implement a sound returns policy that will have U.S. consumers wouldn’t repurchase from a brand after a poor returns experience.

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How to Get the Most Out of Shipping Insurance

lateshipment

Carriers offer shipping insurance, each employing their own policies and protocols. Companies should familiarize themselves with the policies of major carriers and third-party insurance providers to find the shipping insurance that covers needs at the lowest possible cost. Understand What’s Covered.

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6 Tips to Get the Best out of Your Package Shipping Carrier

lateshipment

And the vast majority of them are the goods people buy from eCommerce businesses operating globally. While it’s no secret that free package shipping does not actually exist and the seller is the one who has to pay for it, international shipping either costs loads of money for a brand, requires lots of workforces, or both.