article thumbnail

Free Shipping or Fast Shipping? Both!

ChannelAdvisor

In 2023, customers expect nothing less than free and fast shipping. It is extremely hard to offer both free and fast shipping if you don’t have the pockets for Fulfillment by Amazon. Sellers often find themselves caught between the options of offering free shipping or fast shipping and end up choosing one.

article thumbnail

Free Shipping or Fast Shipping? Both!

ChannelAdvisor

In 2023, customers expect nothing less than free and fast shipping. It is extremely hard to offer both free and fast shipping if you don’t have the pockets for Fulfillment by Amazon. Sellers often find themselves caught between the options of offering free shipping or fast shipping and end up choosing one.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How To Calculate Shipping Costs

Ecommerce Platforms

Shipping doesn't have to be free. However, studies have shown that 91% of ecommerce customers rethink their purchases from online stores when they realize that the shipping wasn't priced well or it wasn't fast enough. Customers go to those sites and expect free/cheap shipping and rapid store-to-door delivery.

article thumbnail

Shippo Review (2023): An Easy-To-Use Shipping Solution For SMB Merchants

Ecommerce Platforms

In today’s Shippo review, we’re taking a behind-the-scenes look at a popular shipping and fulfillment service for today’s growing ecommerce market. The service even integrates with a number of popular ecommerce platforms and marketplaces, from Shopify and Etsy, so you can fast-track any order process. What is Shippo?

article thumbnail

Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

Studies show that it costs 5 times more to acquire a new customer than to retain an existing one. However, as for pain points, customers said they had several frustrations in the previous holiday season such as a lack of communication during the shipping process (57%), lost or damaged packages (51%), and delayed packages (49%).

article thumbnail

Overcoming Labor Shortages in Logistics with Robotics and Automation to Deliver on Market Expectations

Retail TouchPoints

Along with the boom in online shopping, as more retail activity shifts to ecommerce, fashion retailers in particular are faced with new responsibilities in order fulfillment. From parcel sorting, order picking, palletizing and shipping, repetitive and time-consuming tasks to ship orders from the warehouse are increasing.

Marketing 277
article thumbnail

The 3 Most Impactful Location-Powered Experiences for Retailers

Retail TouchPoints

Location infrastructure gives retail product and operations teams the ability to tackle logistical challenges and labor shortages while offering customers an improved experience in-store and during order fulfillment. However, many retailers struggle to deliver these experiences because of limited resources and a lack of expertise.