RTP blog

AUGUST 17, 2018

The subscription economy has been making waves since 2010, when Birchbox debuted a subscription box that quickly gained popularity. Now, the space holds fierce competition, with hundreds of companies vying for customers across a wide range of industry verticals, from clothing to beauty to meal kits.

Subscription 150

Subscription Payment Services Small Business Retail eCommerce 150

Retail TouchPoints

FEBRUARY 10, 2022

Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. RTP: You announced a lot of investments in new processes and technology on the show — was that a direct result of your experience or was some of it already in the works? That’s our goal.

Beauty and Health 314

Beauty and Health POS Mobile Management 314

GetElastic

SEPTEMBER 1, 2021

B2B buyers expect personalization experiences and are even willing to pay more. Consumers are looking for convenience in their ecommerce experience - fast and free shipping. While the B2C market is changing at a fast pace to keep up with customer demand, the B2B market, is also shifting in needs and feature desires. “If

B2B 147

B2B eCommerce B2C Payment Services 147

ROI Revolution

JUNE 7, 2018

At the time (2010), this was unheard of. The answer is simple… customer experience. From the beginning, they invested heavily in customer service. They offered free shipping, 24 hour support, and the ability to test out 5 pairs of glasses for 5 days, with a free return label to send them back.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

BigCommerce

MAY 25, 2017

I selected a few products and hired expensive web developers to build me a site. And, as it turns out, so was technology. I started my current business, Flexfire LEDs , in 2010. Prior to 2010, starting an online business was near impossible. Customer experience. I wanted this to work. Everyone was doing it.

B2B 419

B2B Books BigCommerce Article 419

Smile.io

FEBRUARY 7, 2023

To the now looming recession and an increase in prices of everyday goods and services that every consumer is feeling. Jean predicts these shipping methods are not going anywhere. Ecommerce business owners need to diversify their shipping method and carrier mix now more than ever. Things in ecommerce are just different.

eCommerce 96

eCommerce Shipping Costs Merchant Services Social Media 96

Talkoot

NOVEMBER 20, 2023

However, in the near term, consumers have tightened their belts, and are prioritizing costs over loyalty as inflation fears loom while still expecting good service from brands. A survey by Alix Partners found that: About 60% of customers will switch shoe brands if they get a cheaper alternative.

Marketing 78

Marketing Demo Shipping Costs Multi-channel 78

iVend

JULY 27, 2021

Retailers had long understood the need for diverse shopping channels, but in 2010 there was a lightbulb moment when they realised that simply having multiple routes to market wasn’t enough – those channels had to be integrated. They’re focussing their efforts on removing it, using technology as their primary enabler.

Omnichannel 52

Omnichannel Payment Services POS Shipping Costs 52