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Square Debuts Appointment Booking App to Help Service Providers Connect with Customers

Retail TouchPoints

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. We believe Square Go is an important step in helping sellers make more sales by offering seller discovery and exceptional customer experiences.”

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Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

Retail TouchPoints

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. So the questions retailers should be asking themselves are: How loyal are your customers? And how are you giving them a value-added product or service for being loyal to you? What are you doing to nurture them?

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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

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The Home Depot Promotes Insider to President and COO

Retail TouchPoints

A 20-year veteran of the company, Decker has served as EVP of Merchandising since 2014. As the company’s chief merchant, he has been responsible for all store and online merchandising departments, merchandising strategy, services and vendor management, marketing and in-store environment.

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A Quick Guide to Automated Billing

FastSpring

We all signed up for streaming services. Not only are subscriptions and automated billing services more convenient for our customers, but it also gives our businesses stability through recurring revenue. In other words, technology takes over the mundane task of collecting payments from your customers.

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China’s Antimonopoly Fine Leads to First Quarterly Loss for Alibaba Since Going Public

Retail TouchPoints

The number of active users on Alibaba Group ’s ecommerce platforms topped 1 billion for the first time in fiscal year 2021, but this milestone was tainted by the company’s first quarterly operating loss since it went public in 2014 — a result of the historic antitrust penalty levied against the company earlier this year. billion yuan ($1.2

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Listen Up: Copper Compression’s Voice Commerce Play is (Almost) All About Brand Recognition

Retail TouchPoints

‘It’s About our Name Being Spoken in Houses’ Copper Compression sells therapeutic, copper-infused health aids targeting both fitness and pain relief customers. The company launched on Amazon in 2014 and now has distribution in Walmart , Target and Costco , as well as its own DTC site. This is Drew Brees,’” explained Mangione.