Remove 2016 Remove Channel Remove Customer Experience Remove Online Retail
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The Very Group appoints Lionel Desclée as group CEO

365 Retail

Under Lionel’s stewardship, Seiyu accelerated its move into digital through a joint venture with online retailer Rakuten, secured record-breaking colleague engagement, grew customer satisfaction and increased market share. He led Walmart’s subsequent partial exit from Seiyu to investor KKR and Rakuten.

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Record-Breaking Online Black Friday and Cyber Monday Results Point to a New Future for Holiday Shopping

Sailthru

As predicted, online retail results from this year’s Black Friday and Cyber Monday were record breaking. While this is big news, other online sales stats reveal that sales for the entire month of November have grown as well. Online Sales Records Set for Black Friday, Cyber Monday and November. percent over 2016 to $7.9

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Is Your Commerce System Vulnerable to Meltdown on Black Friday Cyber Monday?

GetElastic

During Thanksgiving 2016, Black Friday and Cyber Monday hit record breaking ecommerce sales in the United States. Over 108 million shopped online. Online sales outpaced brick and mortar sales, as more people (notably the millennial demographic) chose to surf online for the best deals. Total sales reached $9.36

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Is Your Commerce System Vulnerable to Meltdown on Black Friday Cyber Monday?

GetElastic

During Thanksgiving 2016, Black Friday and Cyber Monday hit record breaking ecommerce sales in the United States. Over 108 million shopped online. Online sales outpaced brick and mortar sales, as more people (notably the millennial demographic) chose to surf online for the best deals. Total sales reached $9.36

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Many unhappy returns: E-commerce’s Achilles heel

Steve Dennis

The fact that very few online dominant brands’ profit margins exceed those of “traditional” retailers is one clue that this isn’t true. At the risk of oversimplification, this means that to make money online gross profit/order needs to exceed the variable costs associated with that order.

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Inside the Overlap Between Omnichannel and Personalized Experiences in Retail

Sailthru

As the world’s largest retailer and online retailer go head to head in a battle of Goliath and Goliath, one thing is clear: Omnichannel has become the white whale for retailers. Technology has created a complex customer journey. Brands must have seamless integrations between channels and expedited shipping options.

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New mobile e-commerce buying behavior: the biggest challenge and opportunity for marketers

Whisbi

Mobile e-commerce buying behavior has changed the entire online retail market. In general there are two ways to work with e-commerce: a Direct Model and an Online marketplace. An Online marketplace is shared by multiple manufacturers and vendors (Amazon, Alibaba). “It’s almost like sleeping with the enemy.