2017 Channel Customer Loyalty Omnichannel 
Optimizely
DECEMBER 21, 2017
Contextual commerce harnesses another trend you’ve probably heard a lot about — omnichannel. Consumers want to shop anytime, anywhere, on any device, through multiple channels — and not necessarily in a linear fashion. You want your buyers to have a perfectly smooth and consistent experience, no matter the channel.
RTP blog
APRIL 9, 2018
These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table. Blending Online And Offline Nordstrom’s acquisitions further support the importance of omnichannel experiences.
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GetElastic
APRIL 2, 2019
In September 2017, T-Mobile announced that it would include a free Netflix subscription for family plan members. While on the surface this might seem to be just a promotion, it highlights how T-Mobile can layer on additional services into a bundle that customers actually want,” said BTIG research analyst Walter Piecyk.
RTP blog
SEPTEMBER 28, 2018
While wider adoption of the EMV chip and PIN standard has reduced fraud at the point of sale, it has triggered an increase in fraud in other channels — including online and mobile — as criminals look for alternative ways to cheat the system. Javelin’s 2018 Identity Fraud Report found account takeover fraud tripled in 2017, resulting in $5.1
BigCommerce
AUGUST 17, 2018
We hired a CTO in 2017. How Modern Consumers Shop Across Channels. Consumers shop on their own time, in their preferred channels and compare across stores and prices. Build your omnichannel strategy for your target customer right now. . Assemble a team and recruit partners—even if it takes a long time.
Optimizely
APRIL 5, 2018
There were 21 retail bankruptcies in 2017 alone — dubbed the “retail apocalypse” — and there doesn’t seem to be a turnaround in sight. According to Market Realist , “Nike has been using the DTC channel to make brand statements, as well as push sales of premium products. What are the advantages of selling direct-to-consumer?
Dynamic Action
JULY 17, 2023
This approach can lead to various benefits , such as increased full-price sales, optimized inventory and margins, enhanced customer profitability, and improved customer loyalty. In fact, according to a 2017 report by Deloitte, companies that prioritize customer-centricity are 60% more profitable compared to those that don’t.
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