2017 Customer Data Customer Experience Omnichannel 
Optimizely
AUGUST 21, 2017
eTail East 2017 was a huge success. The conference brought together an audience of retailers large and small, alongside expert speakers who shared a number of cutting-edge ecommerce and omnichannel strategies. Here is the the best advice and boldest predictions from some of the top speakers at eTail East 2017.
GetElastic
SEPTEMBER 16, 2021
Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? Hybrid Customer Experience Example 1: Carvana.
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GetElastic
SEPTEMBER 16, 2021
Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? Hybrid Customer Experience Example 1: Carvana.
Optimizely
MAY 15, 2018
That’s why we’ve picked out the IRCE sessions that are must-sees for any B2C marketer, whether you’re focused on merchandising, marketplaces, omnichannel, design, or search. In 2017, the Top 1000 online retailers in North America collectively increased online sales by 18.5%, and ecommerce accounted for 49% of retail industry growth.
365 Retail
JULY 19, 2022
The growth of omnichannel shopping is causing the retail landscape to evolve, and there’s no one-size-fits-all solution. To thrive, DTC brands must harness multiple opportunities to build closer bonds with their target customers. Iterative Customer Experience. Going direct: every capability counts.
Optimizely
APRIL 5, 2018
There were 21 retail bankruptcies in 2017 alone — dubbed the “retail apocalypse” — and there doesn’t seem to be a turnaround in sight. Here are the top reasons you should consider selling to potential customers directly. When you sell through retail stores, you’re putting the customer experience in their hands.
Optimizely
JANUARY 30, 2018
True omnichannel marketing is tough to do well. But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. data) in order first. What is an omnichannel marketing strategy?
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