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Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

B2B 146
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Gartner Survey Review: Digital Commerce Revenue Skyrockets with B2B Surpassing B2C

GetElastic

Based on evidence from 2021’s State of Digital Commerce Report, and 2020’s B2B Digital Commerce research, the survey examines digital commerce through the lens of multiple verticals and business models. According to survey results, manufacturing leads the charge in B2B focused digital commerce initiatives. The results are in.

B2C 146
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[Infographic] Software Ecommerce Trends: Opportunities for Growth in 2020

FastSpring

That’s why we created this helpful infographic that visually outlines all of the major software ecommerce trends shaping 2020, and included best practices, actionable tips, and opportunities that digital businesses can use to make this year their best year yet! Decreased B2B spending. The shift towards online shopping.

eCommerce 113
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Most Powerful HubSpot CRM Features For Ecommerce You Need This 2020

MakeWebBetter

Once you comprehend the power of data in online business, you realize whether your business is B2B or B2C, data is the most important asset to utilize in eCommerce. And HubSpot CRM is one of the best Customer Relationship Management software available that […].

eCommerce 190
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Customer Acquisition vs Retention

Groove

Paid media advertising is extremely beneficial for B2C and B2B businesses as there are many advertising formats and options available on social platforms. Facebook, Instagram, TikTok and LinkedIn are a few social platforms that are proven to increase visibility and help your company convert new customers. What Is Customer Retention?

Customer 150
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Remaining Agile in a New Age of Retail: Three Things that Enterprise Brands can Learn from Smaller Players 

Retail TouchPoints

In fact, as the pandemic set in, 770,000 new businesses were created in the UK in 2020, a 30% growth compared to 2019. . By no means an exhaustive list, here are three areas that microbrands are ramping up to win and retain customers, which many larger brands can leverage to bring back the ‘human touch’ within their own organizations.

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What Are eCommerce Subscriptions? And, Why Do They Matter?

GetElastic

In 2020 subscription ecommerce sales took off with 41% growth, according to eMarketer. What about B2B eCommerce Subscriptions? Historically B2B businesses have centered around personal relationships between the business and their accounts. Long story short, the way I shop for, and consume, vitamins has totally changed.