Groove

MARCH 5, 2024

Whether you’re an eCommerce retailer, brick-and-mortar store, or service-based business, choosing the best email marketing tool is essential for promoting your company and growing your audience. For eCommerce stores specifically, studies show that 55% of online shoppers prefer to communicate with companies via email.

Live Chat 300

Live Chat eCommerce Platforms WooCommerce Shopify 300

Forrester eCommerce

FEBRUARY 14, 2024

I’m pleased to announce the publication of The Customer Data Platforms In Asia Pacific Landscape, Q1 2024 report. This comprehensive report features 22 vendors with $5 million or more annual CDP revenue from the APAC market.

Marketing 451

Marketing Customer Data Customer B2C 451

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. Further expansion will be guided by utilizing customer data and feedback to address specific local needs to inform future openings.

Operations 280

Operations Shipping Costs Omnichannel Customer Data 280

Retail TouchPoints

MARCH 1, 2024

Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We For Q4 2024, Best Buy’s comp sales fell 4.8% For Q4 2024, Best Buy’s comp sales fell 4.8%

POS 276

POS Omnichannel Mobile Improvements 276

FastSpring

APRIL 23, 2024

Our ecommerce solution is built to cover all your bases, so you can focus on building a great product. Discover more about FastSpring’s developer tools , including: Our powerful and customizable JavaScript Store Builder Library (SBL) to seamlessly embed FastSpring experiences into your website or app without custom API configurations.

Payment Services 88

Payment Services Merchant Services Payments Subscription 88

Retail TouchPoints

APRIL 17, 2024

Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Consider the application in ecommerce where gen AI-powered chatbots redefine customer interactions. Picture this: a traveler seeking a hotel near a lake for a specific activity.

Social Media 300

Social Media B2C B2B Customer Data 300

UpSellIt

AUGUST 23, 2023

Personalization has become a key element for ecommerce brands to stand out and create meaningful connections with their customers. In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace.

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization.   Unlike traditional tactics, onsite marketing relies on detailed customer segmentation data to track their path from discovering your store and products to making a purchase and beyond.

X-cart 67

X-cart eCommerce Marketing Live Chat 67

Retail TouchPoints

JANUARY 2, 2024

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. of ecommerce sales in 2024. Retail companies should look to the opportunities of real-time customer data when considering their digital product strategy.

Improvements 256

Improvements Retail Mobile Customer Experience 256

Forrester eCommerce

SEPTEMBER 25, 2023

Environmental, social, and governance (ESG) reporting is a required capability for organizations in the European Union and beyond, with most of them legally required to implement new regulations (starting in 2025 for the financial year of 2024) when the EU’s Corporate Sustainability Reporting Directive (CSRD) directive comes into law.

Management 235

Management Customer Data Customer 235

ROI Revolution

JUNE 7, 2021

Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. As a result, many ecommerce brands have shifted their marketing strategies completely. Mobile ecommerce + COVID-19 stats. million from 72.8

eCommerce 78

eCommerce Payments Mobile Mobile Payments 78

GetElastic

SEPTEMBER 2, 2021

I recently joined Elastic Path in January of 2021, where I am really enjoying working in the eCommerce market and learning a ton. While I had some exposure to eCommerce in my past, specifically when I managed the Lenovo account as consultant, I constantly find myself internalizing how eCommerce impacts B2B account managers.

B2B 141

B2B Management eCommerce B2C 141

Retail TouchPoints

JANUARY 25, 2023

provides guidance toward a stable foundation of cybersecurity best practices that protect critical customer data from new and emerging threats, retailers should build upon these requirements to move from a reactive to a proactive cybersecurity approach. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 350

Merchant Services Payment Services Mobile Payments Customer Data 350

ESW

AUGUST 10, 2020

While no business owner likes to think about how malicious actors or even their own customers could scam them, hiding your head in the sand doesn’t achieve anything. eCommerce fraud is part and parcel of selling online, but you don’t have to be a victim. McKinsey analysts Marie-Claude Nadeau and Jonathan Steitz et al.

Payment Services 148

Payment Services Merchant Services eCommerce Shipping Costs 148

Smile.io

NOVEMBER 14, 2023

As a result of this direct collection method, first-party data is generally considered to be more reliable than third-party data. This means that ecommerce businesses relying on it will be able to get a better understanding of their customers’ needs and wants. Examples included.

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Companies with loyal customers understand their customers’ needs and deliver personalized experiences.

Shipping Costs 246

Shipping Costs Improvements Live Chat Retail 246

Fabric

MAY 2, 2023

In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. However, the massive increase in overall data and data diversity requires new compute and storage technologies. What is Data Orchestration?

eCommerce 246

eCommerce Payment Services Information eCommerce Technology 246

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways.

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. Starting an ecommerce store is easier than ever with the rise of ecommerce platforms like Shopify. In a highly saturated market, customers have endless choices of brands to support.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

ESW

MAY 17, 2023

The rise of ecommerce has revolutionised the way people shop, from consumers to business buyers. Brands in the consumer electronics space that consumerise B2B experiences not only grow business, but also increase customer loyalty, lifetime customer value and overall brand success.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Retail TouchPoints

APRIL 23, 2021

The shift to ecommerce and the COVID-19 outbreak have created a strong market for ecommerce, resulting in the disappearance of several brick-and-mortar retail outlets. A customer setting foot in a retail outlet expects immediate and impeccable service, similar to the one received through an online purchase. billion by 2024.

Retail 237

Retail Operations Customer Retention Order Fulfillment 237

Fabric

MAY 2, 2023

In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. However, the massive increase in overall data and data diversity requires new compute and storage technologies. What is Data Orchestration?

eCommerce 130

eCommerce Payment Services Information eCommerce Technology 130

Fabric

MAY 2, 2023

In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. However, the massive increase in overall data and data diversity requires new compute and storage technologies. What is Data Orchestration?

eCommerce 130

eCommerce Payment Services Information eCommerce Technology 130

Smile.io

FEBRUARY 2, 2024

has access to the world’s largest loyalty dataset, with over a decade of data from billions of ecommerce orders.    Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. And we can prove it. 

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Retail TouchPoints

DECEMBER 28, 2021

Retailers selling online have benefited from the ecommerce surge engendered by COVID-19, but as with anything else in this industry, they can’t afford to rest on their laurels — particularly as reopened physical stores up their game. It’s true that double-digit growth in U.S. will surpass $1 trillion in 2022. And although [curbside] is No.

eCommerce 277

eCommerce Omnichannel Fulfillment Order Fulfillment 277

Fabric

APRIL 20, 2023

According to Statista, the value of the US home decor market will reach $202 billion by 2024. With the rise of e-commerce, home decor retailers can now reach a wider audience than ever before. Pick a dropship technology solution Once you’ve committed to building a dropship program, it’s time to pick a dropship technology vendor.

Shipping Costs 147

Shipping Costs Retail eCommerce Arts 147

Retail TouchPoints

DECEMBER 8, 2022

By the end of 2024, IWSR predicts that the NA spirit, wine and beer market will grow another 31%. The company opened its ecommerce site and first store location on the same day, and that hybrid customer experience acts as the brand’s North Star. Sales of these products reached $3.1

Food and Beverages 275

Food and Beverages Fulfillment Shipping Costs eCommerce 275

MagentoBrain

FEBRUARY 21, 2023

Amazon predicts that by 2024, brands that prioritize visual search optimization will generate 45% more revenue than the overall market. Strategy 5: Make good use of community and comment tools to collect consumer opinions Brands can start to try to use text sentiment analysis tools for further customer data collection.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

365 Retail

OCTOBER 16, 2023

Customers are buying seasonal items earlier, focusing more on necessities rather than sale-priced luxury items and buying up-trending items shared as pairings or group displays. The eCommerce giant had huge numbers on Prime Day 2023, with sales reaching an estimated £10 billion worldwide – a 6 per cent increase over last year.

Customer Data 64

Customer Data Consumer Webinar Events 64

Omnisend

MAY 23, 2023

It is estimated that by 2024, there will be close to 4.5 Alternative Best for Free plan Paid plans Extra marketing features Omnisend E-commerce businesses Yes From $16/mo SMS marketing, push notifications, Google & Facebook custom audiences, landing pages, popups AWeber Very large template library Yes From $12.50/mo

Live Chat 88

Live Chat Merchant Services eCommerce Webinar 88

Omnisend

MAY 23, 2023

It is estimated that by 2024, there will be close to 4.5 Alternative Best for Free plan Paid plans Extra marketing features Omnisend E-commerce businesses Yes From $16/mo SMS marketing, push notifications, Google & Facebook custom audiences, landing pages, popups AWeber Very large template library Yes From $12.50/mo

Live Chat 78

Live Chat Merchant Services Webinar eCommerce 78

FastSpring

NOVEMBER 9, 2023

Preparing for Cyber Weekend: A Marathon, Not a Sprint Gearing up for Cyber Weekend in the world of ecommerce is like preparing for a marathon. Ensure that your website has robust security measures in place to protect customer data. We are working behind the scenes to ensure compliance with e-invoicing requirements worldwide.

Payment Services 78

Payment Services Customer Payments Subscription 78

retailnext

FEBRUARY 27, 2020

As per a report from Global Market Insights , IoT in the retail segment is expected to grow 21 percent from 2017 to 2024. Recent years alone have witnessed retailers adopting augmented reality, virtual reality and data analytics for gaining customer insights and improving shopper experience.

Retail 52

Retail Clothing eCommerce Information 52

Omnisend

DECEMBER 5, 2023

In this article, we’ll explore the top 10 dropshipping marketing strategies for 2024 and cover everything from customer reviews to email marketing. Start free 10 dropshipping marketing strategies for 2024 Having the right game plan is key when figuring out how to market your dropshipping store.

Marketing 78

Marketing Social Media SEO Customer Retention 78

Kibo

JANUARY 16, 2023

And as for Paris 2024, Simone says she will be there. Why Companies Like Home Hardware and Francesca’s are Choosing Composable Commerce. Ava Aprin, Kibo’s Head of Partnerships & Alliances, presented an AWS Retail TechTalk about why leading companies are choosing composable commerce. Unify complex data with a single UI.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

RetailMinded

DECEMBER 18, 2023

So you’re in the eCommerce ring, aiming to pack a punch with your email campaigns? Think of it as prepping your secret sauce – a mix of personality and smarts that gets customers clicking faster than hot snaps on a griddle. ’ moment with eCommerce email marketing, start by collecting customer data.

eCommerce 52

eCommerce Games Marketing Customer Data 52

Retail TouchPoints

SEPTEMBER 13, 2021

Many industry experts commented on the speed with which retailers — even those that had been slow to embrace online sales, such as grocers — pivoted their operations in the suddenly ecommerce-heavy environment of 2020. ecommerce is expected to continue in 2021, according to eMarketer , which also projects that digital sales in the U.S.

eCommerce 294

eCommerce White Paper Omnichannel BigCommerce 294