RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Groove

MARCH 5, 2024

Businesses such as Benchmark Groups that are focused on analytics, customer data, and user behavior will get better results with Klaviyo. Klaviyo has a clean email editor that's easy to use. The minimalist interface and streamlined features are easy to use.

Live Chat 300

Live Chat eCommerce Platforms WooCommerce Shopify 300

Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. Further expansion will be guided by utilizing customer data and feedback to address specific local needs to inform future openings.

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Operations Shipping Costs Omnichannel Customer Data 258

FastSpring

APRIL 23, 2024

Discover more about FastSpring’s developer tools , including: Our powerful and customizable JavaScript Store Builder Library (SBL) to seamlessly embed FastSpring experiences into your website or app without custom API configurations.

Payment Services 101

Payment Services Merchant Services Payments Subscription 101

Retail TouchPoints

MARCH 1, 2024

Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We For Q4 2024, Best Buy’s comp sales fell 4.8% Revenue of $14.6 drop from the $14.7

POS 266

POS Omnichannel Mobile Improvements 266

365 Retail

MARCH 10, 2024

trillion in 2024. Let’s explore the paramount e-commerce trends of 2024. In 2024, online stores will focus on giving personalised shopping experiences. Businesses can boost customer engagement and loyalty by offering such a tailored approach, ultimately increasing conversions.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

365 Retail

JANUARY 4, 2024

Whether you’re a small boutique or a large chain, these insights will help you stay competitive and connect better with your customers. Top 5 Strategies for 2024 #1 Focus More on Your Target Audience Understanding and focusing on your target audience is crucial in 2024.

Payment Services 52

Payment Services Retail Supplies Mobile Payments 52

Retail TouchPoints

JANUARY 16, 2024

Li was a panelist at the NRF 2024 session, Digital Strategies to Decode Gen Z. Customer Engagement at McDonald’s , also noted the seeming contradictions that define Gen Z. Loyalty programs have long been a key tool for retailers to gather customer data, and that hasn’t changed. Another panelist, Caleb Pearson, VP of U.S.

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Customer Data Customer Experience Fashion Customer 265

Retail TouchPoints

APRIL 17, 2024

By identifying that people are searching for low-calorie wines or high-end tequilas, companies have the ability to enhance customer data platforms for more targeted marketing. Strategies for Adapting in a Cookieless World As the industry braces for the gradual loss of data, priorities pivot.

Social Media 280

Social Media B2C B2B Customer Data 280

Forrester eCommerce

SEPTEMBER 25, 2023

Environmental, social, and governance (ESG) reporting is a required capability for organizations in the European Union and beyond, with most of them legally required to implement new regulations (starting in 2025 for the financial year of 2024) when the EU’s Corporate Sustainability Reporting Directive (CSRD) directive comes into law.

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Management Customer Data Customer 231

Retail TouchPoints

MARCH 20, 2024

This data gives marketing teams actionable insights to better understand and predict customers’ needs and behavior, therefore increasing customer satisfaction. These technologies also can help measure the metrics that matter to you, like connecting the dots between messaging and sales.

Small Business Retail 248

Small Business Retail Recommendation Consumer Customer Data 248

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 58

Technology Retail Customer Retention Customer Data 58

Retalon

FEBRUARY 14, 2024

Statistics to know about retail analytics insights The numbers speak volumes about the growing reliance on retail analytics: A staggering 70% of retail companies have their sights set on investing in AI for inventory management and understanding customer demand by 2024. Sales Forecasting Accurate sales predictions come from analytics.

Retail 41

Retail Operations Management Improvements 41

Retail TouchPoints

JANUARY 5, 2024

As part of its Privacy Sandbox initiative, Google plans to phase cookies out for all Chrome users during the second half of 2024. Google’s move, along with increased privacy regulations (particularly in the EU), have put a premium on zero- and first-party data.

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Recommendation Consumer Information Customer 291

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization.   Unlike traditional tactics, onsite marketing relies on detailed customer segmentation data to track their path from discovering your store and products to making a purchase and beyond.

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X-cart eCommerce Marketing Live Chat 67

Retail TouchPoints

JANUARY 2, 2024

of ecommerce sales in 2024. Cosmetics, which is using data to create personalized customer experiences, optimize their marketing and inform their product development — helping them stay ahead of the Gen Z curve. However, building an app isn’t a quick-fix solution.

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Improvements Retail Mobile Customer Experience 233

Retail TouchPoints

JANUARY 25, 2023

provides guidance toward a stable foundation of cybersecurity best practices that protect critical customer data from new and emerging threats, retailers should build upon these requirements to move from a reactive to a proactive cybersecurity approach. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 337

Merchant Services Payment Services Mobile Payments Customer Data 337

Retail TouchPoints

FEBRUARY 1, 2024

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO.

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Games Retail Definition Management 217

Retalon

FEBRUARY 15, 2024

Emerging trends in retail analytics for 2024, such as the increased use of generative AI, present both new opportunities and challenges for retailers. Instead of drowning in data, concentrate on extracting insights that can directly impact business decisions and drive growth.

Retail 41

Retail Operations Information Customer Loyalty 41

Retalon

APRIL 26, 2024

A Milestone in Customer Data Security [TORONTO, March 24, 2024] — Retalon, an award-winning provider of predictive analytics and AI solutions for the retail industry, is proud to announce that it has successfully achieved SOC 2 Type II compliance.

Customer Data 41

Customer Data Supplies Operations Improvements 41

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics.

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Wiser

APRIL 11, 2024

The 2024 outlook underscores a strategic pivot toward crafting loyalty programs that not only incentivize but also personalize the shopping experience, drawing on trust and engagement as key drivers. In the fiercely competitive retail landscape, loyalty programs stand as a pivotal point of differentiation.

Retail 78

Retail Toys Consumer Presentation 78

Retail TouchPoints

APRIL 4, 2024

Retail media experienced massive growth in 2023 and shows no sign of slowing in 2024. The final guidelines were released in February 2024, but this is just the beginning. But even as retail media networks have proliferated , ad buyers still are limited in how many they can participate in. The culprit?

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Retail X-cart Banking Definition 259

CPC Strategy

APRIL 25, 2024

Amazon How Amazon Marketing Cloud (AMC) Works [2024 Update] By Emily Sullivan Apr 25 2024 Amazon Advertising kicked off 2021 by announcing the beta release of Amazon Marketing Cloud , a measurement and analytics solution designed to help marketers measure performance across different media channels.

Marketing 77

Marketing Subscription Blog Events 77

Smile.io

NOVEMBER 14, 2023

Then you will be able to equip your ecommerce managers, paid performance marketers, and other team members with accurate customer data. Perfect for creating referral campaigns, developing audiences and segments, retargeting, and enabling your marketing team to reach your top customers.

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

365 Retail

JANUARY 18, 2024

The Asda brand and loyal customer base allows for a truly exciting opportunity to build a sophisticated and innovative retail media offering for brands and we can’t wait to get stuck in!” Image Credit: Asda With 19.7M The appointment will also see a large number of GIG Retail employees join SMG to continue to work on Asda Media.

Retail 63

Retail Omnichannel Technology Customer Data 63

Retail TouchPoints

AUGUST 30, 2023

Companies with loyal customers understand their customers’ needs and deliver personalized experiences. There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features.

Shipping Costs 224

Shipping Costs Improvements Live Chat Retail 224

PERQ

OCTOBER 19, 2023

Using artificial intelligence in lead nurturing can help create an engaging property website, create authentic online interactions, and collect helpful and detailed customer data. Manage your renter journey Managing the renters journey can be difficult, but luckily, marketing automation can help alleviate some of the pressure.

Multi-channel 36

Multi-channel Channel Marketing Social Media 36

365 Retail

FEBRUARY 21, 2024

However, while discount-driven consumers are flocking to sign-up to access member-only offers, there remains shopper concern around the use of their data and the fairness of a dual-pricing system. Register for free to attend the industry’s flagship event which brings the magic of retail to life, here.

Technology 74

Technology Retail Events Magazine 74

365 Retail

OCTOBER 4, 2023

Try Out Alternative Data Management Solutions: The below data management solutions are custom-fit for the changing landscape. To make the most of your budget, it’s vital to accurately measure Customer Lifetime Value (CLV) and set appropriate thresholds for acquiring and retargeting high-value customers.

Retail 63

Retail Customer Data Channel Improvements 63

Smile.io

APRIL 30, 2024

You can use email retargeting to reach potential customers at various stages of the buyer's journey, nurturing leads and encouraging them to take the desired action. Collect valuable customer information To ensure successful remarketing emails, you need to gather crucial customer data.

Customer 70

Customer Shopping Carts Shipping Costs Subscription 70

Dynamic Action

APRIL 25, 2024

billion in 2024. By using weather and historical customer data, you can develop a data-driven strategy regarding what and when to launch an assortment. Understanding Local Preferences: The Indian Market Example Take India as a prime example of a growth market opportunity.

Marketing 62

Marketing Retail Apparel Technology 62

ROI Revolution

JUNE 7, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. This year’s ad spend is projected to reach $76.5

eCommerce 78

eCommerce Payments Mobile Mobile Payments 78

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways.

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Retail TouchPoints

APRIL 23, 2021

billion by 2024. Searching for documents in the office drawer creates a lag in solving crucial issues like resolving customer complaints. Using workflow automation software, one can digitize invoices, forms, employee and customer data, inventory and more. Removing the Automation Stigma in Retail.

Retail 223

Retail Operations Customer Retention Order Fulfillment 223

ESW

MAY 17, 2023

A forecast from Forrester predicts that the volume of transactions in B2B sales will exceed $3 trillion by 2024 and that ecommerce sales will account for almost 25% of total US B2B sales by 2027. A good B2B ecommerce experience allows the seller to provide customers with a more streamlined, efficient and cost-effective buying experience.

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B2B Payment Services Consumer Electronics Payments 78