Tue.Jul 09, 2019

article thumbnail

Hot or Hype: The Top Retail Tech Investments For 2019

Forrester eCommerce

In today’s increasingly competitive retail market, every technology initiative is pitched as do-or-die. So how do you make smart decisions about which technologies to invest in, to start testing, or to forego? For our annual Top Retail Technology Investments in 2019 research, we interviewed more than 40 retail industry professionals to segment the technologies into “hot,” […].

Retail 389
article thumbnail

New Study: What 100 Social Media Followers Are Really Worth

Kissmetrics

The social web is huge. From Facebook to Pinterest , they all command billions of eyeballs per year. Which, of course, makes these channels too big to ignore. In other words, you have no choice but to participate in them or else you’ll miss out on traffic and revenue. But, how much time and money should you devote to each social network? Which ones produce the best ROI?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Catch The 2019 Experience Platform Wave

Forrester eCommerce

Mark Grannan and I just completed our fourth evaluation of the major software vendors focused on digital experiences: Acquia, Adobe, BloomReach, Episerver, Liferay, OpenText, Oracle, Salesforce, SAP, and Sitecore. There are leaders, strong performers, and contenders among this group of important software suppliers. Forrester clients can get the full breakdown here.

Customer 348
article thumbnail

Do Ecommerce Niches Really Lead To Riches? How To Identify Overlooked Product Opportunities To Increase Revenue

BigCommerce

According to Similarweb, Amazon.com gets around 2 billion visits a month and eBay gets about 1 billion visits a month.

eCommerce 273
article thumbnail

Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

article thumbnail

DX Platform: Strategy, Software, or both?

Forrester eCommerce

In the past two business days, my colleagues and I have published the Q3, 2019 iterations of our Digital Experience Platform NowTech and Wave (big sigh of relief, and huge thank you to everyone who supported this research!). Unfortunately, despite our consistent and transparent body of DX research dating back to 2013, there remains a […].

Customer 345
article thumbnail

On-Demand Zaius Demo: Delivering a Customer-First Experience with B2C CRM

Optimizely

Zaius launched a new, customer-centric approach that helps you connect all your customer data, analyze behaviors, and orchestrate and automate highly personal interactions. With our newly improved platform, you’ll be able to guide the shopper journey, improve customer service, and sustain customer loyalty. In this on-demand Zaius demo, we’ll explore how our CRM platform gives brands an unfair advantage, offering prescriptive guidance powered by a personalized AI engine.

Demo 150

More Trending

article thumbnail

The Google Ads Strategy of Glossier (Case study)

Store Growers

Glossier is one of the direct to consumer beauty brands that are challenging the established beauty conglomerates. Their millennial customers can’t resist the minimalist look and close interaction. They have a very carefully crafted image which makes it seem that customers emerge out of thin air. But below the surface, a lot more is happening, including a good bit of Google Ads.

article thumbnail

IP Warming: How to Use It to Improve Your Email Deliverability

Omnisend

Email deliverability is one of the keystones in the overall email marketing foundation. Without proper email delivery into your subscribers’ inboxes, you won’t be able to measure the effectiveness of your marketing strategy as well as return on investment. A great rate of email deliverability depends on a complex of elements, such as service provider, Read more The post IP Warming: How to Use It to Improve Your Email Deliverability appeared first on Ecommerce Marketing Automation | Omnisend.

article thumbnail

AR and VR in retail: do shoppers buy the hype?

GetElastic

Close your eyes and picture the “future of shopping.” Did you envision a customer wearing goggles, head back and hands waving in the air? Be honest…. Virtual reality (VR) is projected to generate $1.8 billion for retail and marketing by 2022 and its baby cousin augmented reality (AR) already hit $3 billion in 2018. With ecommerce poised to become mobile AR’s largest revenue stream, 32% of brands and retailers plan to use AR or VR within 3 years and 45% believe AR and VR has the most potential to

article thumbnail

9 Clever Ways to Use FOMO Marketing to Boost Your Ecommerce Sales

Bootstrapping Ecommerce

Find out how you can take FOMO feelings and turn them into a marketing strategy! Use FOMO Marketing to increase the sales of your ecommerce store. The post 9 Clever Ways to Use FOMO Marketing to Boost Your Ecommerce Sales appeared first on Bootstrapping Ecommerce.

eCommerce 132
article thumbnail

NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

article thumbnail

Nearly three quarters of shoppers have abandoned online shopping carts due to shipping

Retail Technology Review

A new global shipping report by BigCommerce, the ecommerce platform for fast-growing and established brands, reveals that almost three quarters (73%) of UK online shoppers have abandoned their cart because they did not like the shipping options available.

article thumbnail

Mark Irvine: The perfect match between SMBs (Small and Medium-sized Business) and PPC (pay-per-click)

Omniconvert

Welcome to Growth Interviews! Welcome to Growth Interviews, the fun, stimulating and engaging series of conversations driven by digital business growth. Our mission is to provide insights and ideas from world-class professionals on the topic of growth and to cut through the noise of so-called marketing tips and tricks, revealing the money-making strategies behind e-commerce.

PPC 104
article thumbnail

Top 5 Google AdWords Mistakes that you can’t ignore!

MakeWebBetter

Mistakes are Avoidable, Results are Not. An under-performing campaign is the biggest nightmare of every marketer who deals in online advertising. If you’ve ever been in Digital Marketing, or PPC is part of your daily routine, you can clearly understand the role of Google Adwords in your marketing because it is the most important method […] The post Top 5 Google AdWords Mistakes that you can’t ignore!

PPC 102
article thumbnail

Shopify Ping: Customer Conversations at a Glance

Ecommerce Platforms

Do you find the customer service bit in your line of work as an ecommerce merchant a bit baffling? Maybe you're using the wrong chatting tools. Ever heard of Shopify Ping? If you're unfamiliar about this stunning app, it's undoubted that Shopify really caught you off-guard. But that doesn't matter anymore. You're now on the right track. At least, from now henceforth.

Shopify 91
article thumbnail

eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

article thumbnail

What Are the Causes and Costs of Bad Data in Retail?

Wiser

Building a successful business requires data, but not just any data: it must be accurate, high-quality data. A cquiring and maintaining a database of good data is no easy feat. For many brands and retailers, quality data can be hard to come by and the costs can add up quickly. . However, it’s important to remember that the cost of acquiring accurate data is far better than the cost of operating with bad data.

article thumbnail

Shopify Ping: Customer Conversations at a Glance

Ecommerce Platforms

Do you find the customer service bit in your line of work as an ecommerce merchant a bit baffling? Maybe you're using the wrong chatting tools. Ever heard of Shopify Ping? If you're unfamiliar about this stunning app, it's undoubted that Shopify really caught you off-guard. But that doesn't matter anymore. You're now on the right track. At least, from now henceforth.

Shopify 80
article thumbnail

Optiseller helps eBay sellers with ‘Good‘til cancelled’ policy

Retail Technology Review

From 1 April this year, eBay introduced its new‘Good ‘til cancelled’ policy for all fixed price listings. This means sellers are not forced to re-list after 10/20/30 days -- the listing will continue indefinitely every 30 days until the item sells out or is manually cancelled.

article thumbnail

Product Feed Optimization: Essential Details Brands Need to Know

ROI Revolution

If you manage or even remotely work on an ecommerce site, then you’re familiar with product feeds and product feed optimization. But if you’re just getting started in the ecommerce realm or have colleagues who work with product feeds a lot, you may want to glean a better understanding. Even if you already know all about product feeds, there may be some optimization techniques tucked in this article that you don’t know about.

article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

New tech enables safer online transactions by confirming trustworthiness of personal credentials

Retail Technology Review

Fujitsu Laboratories Ltd. has developed a digital identity exchange technology that makes it possible for individual users and service businesses involved in online transactions to confirm the identity of other parties in transactions.

article thumbnail

New Feature: Algopix Listing Insights

Algopix

Today, we are adding Algopix Listing Insights to our platform. This feature will give you a better idea as to why and how Algopix makes its recommendations and decisions. Check out this short video if you prefer a visual explanation! It is crucial to us that you can fully rely on Algopix to help reduce your business risks, spend less on inventory, and make more on inventory you currently sell.

article thumbnail

How to Redeem Gift cards at a Retail Store?

MakeWebBetter

Nothing’s more rigorous than selecting a gift for someone and if you don’t know that someone’s interests, it will get even worse. But Gift Cards are like those one-size-fits-all which can be given to anyone at any time. A customer can easily purchase and send a gift card if he doesn’t know what to buy […] The post How to Redeem Gift cards at a Retail Store?

Gifts 60
article thumbnail

Badger Basket: Small Team, Big Impact on the Digital Shelf

Salsify

Over the past 75 years, Badger Basket has become a premium manufacturer of furniture and accessories for infants, children, and dolls. With products as crucial to family life as these, it is critical for the team at Badger Basket to create product experiences that build trust with their shoppers. From being one of the first brands in their category on Walmart.com more than 15 years ago, to becoming an ecommerce-only business selling through more than 20 channels, digital product content has beco

article thumbnail

4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

article thumbnail

What’s Hot For Spring and Summer on Amazon and Ebay? (Beach Body Not Required)

ecomdash

With weather necessities, back-to-school shopping, and festivals galore, summer is the perfect (and profitable) pit-stop between winter holidays. Mid-July’s Amazon Prime Day alone generates $4.19 billion in sales , the highest online shopping day not in November. For ecommerce brands, summer, and the spring months leading up to it, can mean more than just extra spending cash — it can fund all your Q4 investments for an even bigger payoff later.

article thumbnail

Marketing Isn't Only Advertising

Smile.io

While advertising might be the type of marketing that’s easiest to recognize, it’s a common misconception that ads are all that matter in modern marketing. The fact is that advertising is only a single customer acquisition channel, and acquisition is only one part of what makes a complete marketing strategy. For long term success, marketing needs to move customers through 3 distinct stages.

article thumbnail

Supplier Search: How to Find the Best One for Your E-Commerce Store

Prisync

Unless you’re making homemade products yourself, you’ll want to source a decent wholesale supplier to provide you with the products you need to sell on your e-commerce store. But finding the best supplier for your store is a struggle many e-commerce owners go through. You see with so many suppliers out there, all seemingly offering.

article thumbnail

FAQ: Retail Ship-from-Store

OrderDynamics

FAQ: Retail Ship-from-Store. For this post, we answer frequently asked questions that have come from readers and Google search queries around Retail Ship-from Store. Retail ship-from-store is a smart way retail chains can fulfill customer orders. Whether it is a free shipping order or not, using in-store inventory helps optimize supply chains. Using store merchandise for more sales improves inventory turnover at the store level.

article thumbnail

A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

article thumbnail

Retargeting An Essential Aspect Of Customer Acquisition?

Ecommerce Guru

The post Retargeting An Essential Aspect Of Customer Acquisition? appeared first on Ecommerce Guru - Free Ecommerce Support, Help Desk, eCommerce Learning Free From Certified Partner, Ecommerce Expert.

article thumbnail

3 Ways to Grow Your Retail Business with Existing Customers

Heartland

When it comes to operating a retail store or brand, your goal shouldn’t be to stay in business, but to grow your business. Obtaining new customers is a great way to do just that, but no one said doing so was going to be easy: on the chance your market is saturated, shoppers are left with multiple other options and channels to shop the same product selection.

article thumbnail

Attention Shoppers: Prime Day is Here!

Bamboo Rose

Time is a valuable resource. With everything going on in our lives—work, family, kids—it’s tough to carve out a little of that sweet, sweet freedom for yourself. It’s the same reason you choose to stay in bed on Black Friday instead of battling bargain-hungry crowds down at the mall. It’s also the reason you miss […]. The post Attention Shoppers: Prime Day is Here!

article thumbnail

Tips for Keeping Your Business and Data Safe from Cyberattacks

Payoneer

Cyberattacks are a top concern for marketplaces and eCommerce platforms. With data being dubbed “the new gold,” security breaches are becoming commonplace, especially for international businesses. If you need to process a high volume of cross-border payments, you need a trusted provider to handle your valuable transactions and keep both your money and your data secure.

article thumbnail

Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.