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6 Paid Social Trends to Be Aware of in 2024

Retail TouchPoints

In fact, from 2022 to 2023 the use of social media channels for retail advertising increased by more than three percentage points, while search channels decreased by over seven percentage points, according to the Multichannel Marketing Report 2023. Social commerce value will keep on growing.

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Multichannel Commerce Series: Market at the Right Time

ChannelAdvisor

This is the second installment in our new, weekly blog series on multichannel commerce. Focus your efforts on data analysis and account optimization. For long-term success, we recommend you: Continually iterate on product titles. Return next week, or subscribe , to see the next blog in our multichannel commerce framework series.

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Multichannel Commerce Series: Market at the Right Time

ChannelAdvisor

This is the second installment in our new, weekly blog series on multichannel commerce. Focus your efforts on data analysis and account optimization. For long-term success, we recommend you: Continually iterate on product titles. Return next week, or subscribe , to see the next blog in our multichannel commerce framework series.

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Enter Chat Commerce: Tips for Implementing the Newest Form of Consumer Engagement

Retail TouchPoints

Before we know it, conducting business via chat will be the latest “new normal,” whether those communications are tailored to personalized service, item recommendations based on previous purchases or the ability to shop and pay in the same interaction (or message chain, in this instance).

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Zaius Begins Era of Service-Led Retail

Optimizely

Powered by Zendesk Sunshine and Zaius’ proprietary customer data stitching and data science technology, service teams can now access the same customer insights and analysis already available to their marketing colleagues. During today’s event, Zaius will share the Service-led Retail story on stage at 2pm.

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Time for Holiday Prep Already? You Bet.

ChannelAdvisor

Get a sneak peek at our recommended deadline for confirming your plans, as well as tips for ensuring the best content across all of your digital channels. . We recommend setting a deadline of October 15 to: Solidify your Q4 catalog assortment. ChannelAdvisor also offers complementary services like: Multichannel advertising analysis.

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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. Multichannel Support. That’s not a bad idea, considering consumers are becoming more and more reliant on chat boxes.