Wiser

MARCH 16, 2021

Listen in to hear from Tom Lee, Wiser’s Product Lead, Online Products, and Mert Damlapinar, Sabra Dipping’s Director of eCommerce and Natural Channels, as they cover how Mert creates an effective online shopper journey for Sabra customers. Customer Funnel. Mert: Okay, so let’s talk about the customer funnel.

Webinar 78

Webinar eCommerce Shipping Costs Omnichannel 78

Kissmetrics

AUGUST 6, 2021

With that said, let’s dive into the five customer retention strategies you can use to grow your Ecommerce business. Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Ecommerce Platforms

DECEMBER 27, 2021

Around 89% of marketers use email as their primary channel for customer contact, and this would be impossible without email automation software. Premium: Starting at $65 per month, features include everything on Lite, as well as marketing automation, landing pages, Facebook ads, multi-user access and telephone support.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104

AcquireConvert

APRIL 6, 2021

Pricing psychology is essentially the art of setting your prices in a manner that customers find very hard to resist. Multi-buy Discounts : These discounts require that your customers buy multiple products at once. Discount codes are also useful for an omnichannel customer experience.

eCommerce 41

eCommerce Retail Social Media Gifts 41

Ecommerce Platforms

JANUARY 2, 2023

The best AI chatbot platform provides companies with a tool they can use to develop state-of-the-art intelligent bots for handling common queries. Bots can transfer customers to human agents when necessary, and help to create notifications and tickets for live agents to address. Multi-language access for international customers.

Customer 104

Customer Multi-channel Live Chat Social Media 104

Ecommerce Platforms

AUGUST 7, 2019

There's also the option to extend your experience with additional Salesforce pricing add-ons, such as: Field service lightning for mobile operation management, starting at $50 per user per month. Digital engagement to help you reach your customer on any channel from $75 per user per month.

Payment Services 112

Payment Services Multi-channel Arts Management 112

Ecommerce Platforms

MARCH 9, 2023

Feature-rich and easy to use, Zoho CRM supports around 250,000 businesses across 180 countries to ensure you can convert more leads, grow revenue, and engage with customers. Zoho CRM is a state-of-the-art customer relationship management software delivered by Zoho, a popular SaaS provider. Let’s take a close look at Zoho CRM.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Ecommerce Platforms

DECEMBER 8, 2022

Using the right apps, leaders can unlock new capabilities for delivering amazing service to customers, experiment with different forms of marketing, and even gain useful insights into their audience. Pros: Comprehensive omnichannel marketing capabilities. State-of-the-art automation. Fantastic customer support.

Shopify 104

Shopify Shipping Costs Merchant Services Payment Services 104

Ecommerce Platforms

DECEMBER 13, 2021

Enterprise : The custom plan allows you to build the service you need using the Gorgias team to guide you. Pros: Fantastic multi-channel issue tracking. Suitable for automation to improve customer service. You can connect your agents and serve your customers on virtually any channel in no time. Go to top.

Shopify 104

Shopify Live Chat Merchant Services Multi-channel 104

Ecommerce Platforms

DECEMBER 27, 2021

The best ecommerce help desk software ensures you can give your customers the support and care they need most when they’re shopping online with your brand. A help desk software solution organizes all requests for guidance and help from different channels into one environment, so you can track your interactions with customers over time.

eCommerce 104

eCommerce Live Chat Multi-channel Technology 104

GetElastic

AUGUST 11, 2021

As digital channels have become a critical battleground for businesses to interact and transact with their customers, partners, suppliers, etc – the importance of Content Management Systems has increased considerably. Integrations: you will need to map out what else you will need your CMS to integrate with (e.g. IoT, Kiosks, etc).

Management 148

Management eCommerce Multi-channel Channel 148

GetElastic

APRIL 14, 2022

Microservices-based, API-first solutions deliver on that innovation by opening the door to differentiated customer experiences. State-of-the-art training modules designed for your schedule. Access to support from sales and partner enablement teams through a range of channels. We don’t require any monetary commitment.

Payment Services 78

Payment Services Multi-channel Payments Customer Experience 78

Ecommerce Platforms

MARCH 14, 2023

This print-on-demand platform instantly connects retailers to a directory of manufacturing experts, ready to create, customize, and even ship items directly to customers. Printful serves thousands of sellers around the world, with access to a huge range of products, including custom t-shirts, art prints, home décor, and accessories.

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Ecommerce Platforms

OCTOBER 14, 2019

B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals. And here's how I automated the process (this is just one B2B channel that you can use for gathering data and ideas. The problem?

B2B 132

B2B eCommerce Payment Services Multi-channel 132