Wiser

OCTOBER 11, 2023

This guide aims to delve into the intricacies of various eCommerce business models, shedding light on their pros and cons. It encapsulates everything from the type of goods or services sold, to the pricing strategy and marketing tactics employed. The role of eCommerce models in online businesses is multifaceted.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Kibo

SEPTEMBER 30, 2022

Disruptive supply chains, high inflation, and a looming recession are just some of the hurdles on the horizons of B2B companies. It’s clear that B2B businesses have a complex landscape to navigate. But companies that tune into their customers’ changing habits and respond to them will go on to be the market leaders of tomorrow.

B2B 71

B2B B2C Multi-channel eCommerce 71

SellBrite

OCTOBER 16, 2019

trillion worldwide with online merchants so far in 2019, and B2C ecommerce — or business-to-consumer electronic commerce — sales are only expected to increase in coming years. However, there’s another type of ecommerce that doesn’t receive nearly as much attention but boasts even greater sales. B2B Ecommerce: What is it?

B2B 90

B2B eCommerce B2C Merchant Services 90

GetElastic

MAY 13, 2019

For more than half a decade B2B Online has been a go to destination for B2B digital business leaders. It has earned this acclaim by providing manufacturers, distributors, and commerce practitioners from B2B businesses a tailored forum to network with, learn from, and collaborate with their peers and their partners.

B2B 151

B2B B2C Channel Customer Loyalty 151

Forrester eCommerce

JULY 13, 2020

This Wednesday, July 15th, we’re inviting executives from all companies — large and small, B2B, and B2C — to participate in our inaugural CX Reality Day.

B2C 327

B2C B2B Customer Loyalty Customer Experience 327

Retail TouchPoints

JUNE 15, 2023

Johnny Cupcakes, which has a brick-and-mortar store on Boston’s Newbury Street as well as an ecommerce site, primarily sells colorfully wacky T-shirts — many with original designs, some with licensed characters such as The Simpsons. Hearing customers’ excitement and their frustration helps us make better decisions. Share your story.

B2C 318

B2C Customer Loyalty B2B Customer 318

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025. When implementing a digital marketplace, you want to build for scale.

Subscription 246

Subscription B2B Mobile Customer Experience 246

Groove

MARCH 24, 2022

Selecting an eCommerce marketing agency for your BigCommerce online store is a crucial step in achieving your eCommerce goals. We’re sharing tips on how to choose a BigCommerce Agency and why working with an Elite BigCommerce Partner will guide your eCommerce store in a positive direction. What Is An eCommerce Marketing Agency?

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

Retail TouchPoints

AUGUST 24, 2023

All that spending will deliver a treasure trove of data for marketers and ecommerce managers to spot trends, buying patterns and other “in-the-moment” factors. Retailers can use generative AI to elevate the online shopping experience and drive more sales and foster customer loyalty, ensuring 2023 is another big year in ecommerce.

Toys 246

Toys B2C Social Media Accessories 246

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. Search Engine Optimization Experts. New York Times, Entrepreneur and more.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Retail TouchPoints

OCTOBER 5, 2021

So how can brands give customers support in a way that fulfills their need for instant gratification, and also feels personal and tailored to them? That’s where the magic of conversational commerce comes into play. Connect Your In-Store and Digital Experiences with Conversational Commerce. Implementing Conversational Commerce.

Omnichannel 284

Omnichannel Customer Loyalty B2C B2B 284

GetElastic

NOVEMBER 19, 2019

A recent study shows that 82 percent of B2B marketers spend more on customer acquisition than retention. Whereas, only 48 percent actually prioritized B2B loyalty. And, we all know customer acquisition costs more than retention. More so, customer retention is easier and more cost-effective to execute.

B2B 104

B2B Payment Services B2C Payments 104

Ecommerce Platforms

SEPTEMBER 16, 2019

It all starts with a pre-meditated ecommerce business plan. Goes without saying that any ecommerce business ought to have an online store that matches its precise niche. As long as you have a product to sell, drafting a roadmap to your ecommerce store's success isn't that much of a hassle. But here's the deal. Absolutely Yes!

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Pivotree Blog

JULY 5, 2023

(TSXV: PVT) (“Pivotree” or the “Company”), a leading provider of frictionless commerce solutions and services, announced today it achieved another milestone in it’s partnership with Groupe Touchette, one of the largest Canadian-owned tire distributors, for the creation of its eCommerce portal, leveraging SAP Commerce.

B2B 52

B2B Customer B2C Supplies 52

ROI Revolution

MARCH 12, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. And the stock market has become increasingly volatile.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

GetElastic

DECEMBER 1, 2021

In 2020 alone we saw a 48% increase in subscription enrollment , with $3 Billion in orders in the physical goods eCommerce subscription space, with no signs of it slowing down even after the end of the pandemic. Leveraging dunning management to communicate with customers. Customizing customer-specific subscription bundles.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Kissmetrics

OCTOBER 5, 2020

This boosts customer loyalty and makes people feel more of an affinity with your brand. Note that they also work with up-and-comers in a number of spaces, such as e-commerce. #4 6 Sculpt — Best for SaaS and B2B. Increase Engagement. Your goal is to get people to interact with your social media posts.

Social Media 363

Social Media B2B Document Information 363

RTP blog

APRIL 9, 2018

Tom O’Keefe brings 20+ years of technology experience to 4-Tell after previously serving as the CEO of AkeLex (a healthcare analytics company) and the CRO of ShopIgniter, a venture-backed social commerce provider.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

GetElastic

NOVEMBER 8, 2019

Even though the ecommerce growth rate isn’t spiking like it was half a decade ago, it is still steadily growing year-over-year. Still, those brands that can develop and maintain the best customer relationships are going to end up on top and ensure long-term success. Here are five ways to improve those customer relationships: 1.

Social Media 158

Social Media Customer eCommerce Customer Loyalty 158

Smile.io

MARCH 8, 2024

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.    Since then, the live commerce sector has grown massively , reaching a value of $1,498.7 Unsurprisingly, China is a big player, with an ecommerce market worth $885.94 Not anymore.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

eCommerce CEO

JANUARY 20, 2019

So you’ve decided that you want to quit your day job and start your very own ecommerce empire. In this article, we’ll dive into the key elements of an ecommerce business plan, which is very different than writing a traditional business plan. That’s great! it’s worth spending some time to think about a business plan. Market Analysis.

eCommerce 89

eCommerce Shipping Costs Payment Services Payments 89

Retail TouchPoints

JUNE 7, 2023

These are more than fancy gadgets; they are innovative systems that provide a glimpse of a new “embodied” online retail environment — one where brands provide digital customers with multisensory spatial experiences like those observed in brick-and-mortar stores. retailers could increase revenue by focusing on their ecommerce content.

Technology 278

Technology Retail Customer Experience Presentation 278

Groove

FEBRUARY 2, 2022

When analyzing customer acquisition vs retention , it’s important to distinguish between the two. First, we have customer acquisition which involves all of the steps that an eCommerce or brick and mortar business takes to attract new customers and convince them to purchase. Customer Acquisition Strategies.

Customer 150

Customer Customer Retention Merchant Services PPC 150

Kibo

JULY 2, 2014

Still, driving conversion is big business in the fast lane of retail commerce. On the… B2B Commerce NRF Retail’s Big Show: Day 2 Recap Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. Some of it has to do with the online shopping experience itself.

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

GetElastic

NOVEMBER 23, 2022

For many, embracing Composable Commerce has filled this need. In this blog I’ll break down the fundamentals of a Composable Commerce approach, the benefits it brings to modern eCommerce businesses, and what businesses it’s most suitable for. Composable Commerce Explained. How Does Composable Commerce Work?

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

Kibo

JUNE 20, 2014

On the… B2B Commerce NRF Retail’s Big Show: Day 2 Recap Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience?

Fulfillment 62

Fulfillment Customer B2B B2C 62

Kibo

JUNE 6, 2014

On the… B2B Commerce NRF Retail’s Big Show: Day 2 Recap Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience?

Improvements 62

Improvements B2B B2C Webinar 62

BigCommerce

FEBRUARY 13, 2018

When it comes to ecommerce, a word that first comes to mind is growth. Ecommerce expert Gary Hoover’s research shows that just in the last 14 years, the growth of ecommerce companies has skyrocketed across the board. In fact, growth projections estimate that by 2022, ecommerce revenues will exceed $638 billion in the U.S.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Kibo

JUNE 18, 2014

On the… B2B Commerce NRF Retail’s Big Show: Day 2 Recap Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience?

Channel 62

Channel Retail B2B B2C 62

Kibo

MAY 20, 2014

Kibo’s Perfect Sync Streamlines Data for Seamless Support When it comes to support, today’s retail customers will not settle for virtual time. They expect knowledgeable assistance from customer support and sales associates in real time. But legacy eCommerce platforms often suffer from poor communication between the front-end and OMS.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Kibo

JULY 9, 2014

Provide extensive product information: Your customers are searching on your website for product information. To prevent shoppers from abandoning your website for another eCommerce site loaded with rich content, you need to offer comprehensive data about your products, including detailed specs that leave no question unanswered.

B2C 62

B2C B2B Shipping Costs Webinar 62

Kibo

JUNE 24, 2014

From call centers to health centers, retailers to government agencies, more and more organizations are considering Cloud-based services to power leading-edge communications, CRM, collaboration and commerce. With a Cloud-based solution the lightweight APIs integrate seamlessly with nearly any legacy eCommerce platform.

B2B 62

B2B B2C Shipping Costs eCommerce Platforms 62

Kibo

MAY 19, 2014

In fact, research shows that 55% of consumers would pay more for a better customer experience (Defaqto Research) and are four times more likely to buy from a competitor with superior customer support if a problem is service-related. But in the new omnichannel commerce landscape, customer service is, itself, fundamentally changing.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Omnisend

JANUARY 8, 2024

You can send post-purchase emails and drip campaigns based on customer data and behavior. These timely emails make customers feel valued, understood, and appreciated. It also sets the tone for a strong and lasting relationship Birthday and anniversary series : Celebrate the customer’s special occasions.

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

OCTOBER 14, 2019

That's the global B2B ecommerce revenue forecast for 2020. The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. Step 1: Select a Niche to set up Your B2B Ecommerce Business. The problem? Step by step.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

FastSpring

APRIL 16, 2019

If you’re looking to stabilize your monthly income, here are five tips to reduce churn for ecommerce businesses. Month-to-month subscription plans give your customers the freedom to quit at any time, which can mean unpredictable churn for you. Either way, you’re out of monthly income you were planning/wishing/hoping to get.

Subscription 66

Subscription Payment Services Payments Shipping Costs 66

Kissmetrics

AUGUST 6, 2021

That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. We’ll also look at foundational principles like attracting and converting customers.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302