365 Retail

SEPTEMBER 24, 2023

Neil Kuschel – Non-Executive Director, SparkLayer B2B With a rich background in B2B e-commerce, Neil brings to the table a deep understanding of the unique challenges and opportunities in this segment. His sessions will be particularly beneficial for businesses operating in the B2B space.

eCommerce 68

eCommerce Multi-channel B2B eCommerce Platforms 68

GetElastic

DECEMBER 16, 2021

Company Overview: Commercetools is the world’s leading platform for next-generation B2C and B2B commerce. To break the market out of being restrained by legacy suites, Commercetools invented a headless, API-first, multi-tenant SaaS commerce platform that is cloud-native and uses flexible microservices. Number of Employees: 101.

Magento 113

Magento B2C Merchant Services B2B 113

Groove

AUGUST 18, 2020

No matter the size of your B2B or B2C eCommerce business, Klaviyo can help your store grow. Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. this can help you improve your abandoned cart email strategy and re-engage lost customers. Klaviyo Features.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

BigCommerce

JULY 25, 2018

As the director of ecommerce for Natori, a leading fashion brand, I’ve spent the last several years developing our direct-to-consumer channel. Expanding our direct-to-consumer channel has successfully served our customers in new ways, but it has been a challenge and a learning process every step of the way. and internationally.

Consumer 174

Consumer eCommerce Multi-channel B2C 174

BigCommerce

MARCH 31, 2017

Their team works with category-leading brands looking to launch B2B as well as Direct-to-Consumer including Cargill, Citizens of Humanity and Dollar Tree. By all the most recent reports, analysts have forecasted that global B2B ecommerce revenue will top $6.7 B2B ecommerce alone had already surpassed $5 trillion in revenue.

B2B 402

B2B eCommerce B2C Merchant Services 402

Kissmetrics

NOVEMBER 30, 2020

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System. Customer Preference.

Live Chat 239

Live Chat Customer B2B Social Media 239

Omnisend

JANUARY 8, 2024

To meet your customers’ different preferences, try offering various incentives, such as: Points they can redeem for purchases Discounts Monetary rewards Early access to products Event invites In addition to increasing repeat purchases, an effective loyalty program also improves the average transaction value.

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

JANUARY 12, 2021

Oracle NetSuite is a business management tool that improves business efficiency across all locations on a centralized system. This option is probably to target the area you most need improvements. NetSuite would integrate with third-party, on-premise software to improve your efficiency. That’s the answer. Using Oracle NetSuite.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Kibo

JULY 24, 2020

Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. It should be easy to connect the platform to data sources, ingest data on a regular basis, segment audiences, test messaging, and quickly adjust and improve. Click Here. Advanced Catalog Management.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Ecommerce Platforms

FEBRUARY 14, 2019

Users can craft an intelligent buying experience for their customers while integrating all their sales channels (mobile users, social media platforms, your web store, your brick and mortar shop, etc.) This provides stock levels across all your sales channels. Salesforce B2C Commerce. Salesforce B2B Commerce.

eCommerce 131

eCommerce Payment Services Shipping Costs B2C 131

Ecommerce Platforms

APRIL 2, 2021

You can enjoy page speed up to 3 times faster than anything you get with BigCommerce, sell across 20 channels, including eBay and Instagram, and process as many as 10,978 checkouts per minute. BigCommerce customers can create unlimited staff accounts, and combine sales channels across Amazon, eBay, and beyond. BigCommerce Cons ??.

BigCommerce 152

BigCommerce Shopify Shipping Costs Merchant Services 152

Kibo

MAY 19, 2014

With the recent shift towards the multi-touch shopping experience, which blurs the lines between online and offline sales channels, providing exceptional customer service across all channels has become increasingly complex. But in the new omnichannel commerce landscape, customer service is, itself, fundamentally changing.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Omnisend

MAY 24, 2023

Lacks multi-channel functionality : Besides email and SMS, Campaign Monitor doesn’t support other channels like web push and Facebook ads to increase your contacts with your audience. Analytics & reports : Omnisend’s comprehensive campaign reports provide valuable insights to improve your email marketing.

Live Chat 88

Live Chat Shopify Multi-channel Channel 88

Ecommerce Platforms

JULY 26, 2018

Finally, the brand advocacy marketing tool from Ambassador lets you interact with your customers to ensure that the right content is being shared on the right channels. What's great about Ambassador is that both B2B and B2C online stores are seeing success with the platform. Ambassador Review: The Best Features. Affiliates.

eCommerce 116

eCommerce Multi-channel Shopify Payment Services 116

Omnisend

MAY 31, 2023

It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. But it includes an extra channel— push notifications —and is available at a lower cost.

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Ecommerce Platforms

OCTOBER 15, 2018

I don’t mean to sound like a buzzkill to some, but let’s face it- the big money lies with B2B ecommerce. Ok, it goes without saying that B2C has unlimited opportunities for strategic entrepreneurs. But so is the fact that B2B is outdoing B2C in online revenue. B2B ecommerce in 2017 had grown to a value of $7.7

eCommerce Platforms 142

eCommerce Platforms B2B Payment Services Merchant Services 142

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Business-to-Consumer (B2C). Business-to-Business (B2B). It’s Now or Never.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. Agility de-risks platform investments by allowing implementation of the platform one module at a time, and therefore, improves the time to value.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

GetElastic

JANUARY 28, 2022

The blog series kicked off with a focus on their first prediction, the impact of unified commerce ; while the second installment sheds light on how B2B eCommerce organizations are and should be tackling digital optimization with the customer experience at the forefront. Looking for a B2B eCommerce Solution? Analyst Recommendations.

B2B 78

B2B eCommerce Multi-channel Customer Experience 78

Ecommerce Platforms

OCTOBER 14, 2019

That's the global B2B ecommerce revenue forecast for 2020. The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. If you want to make it big as a B2B ecommerce business in 2020 , you have to adapt, change, and change fast.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Kissmetrics

AUGUST 18, 2020

Neil Patel Digital — Best data-driven multi-channel PPC agency. At Neil Patel Digital , we specialize in running multi-channel PPC campaigns using first-party data from our partners. Directive Consulting — Best for B2B, SaaS, and enterprise businesses. Stryde — Best for B2C and eCommerce businesses.

PPC 313

PPC Social Media Multi-channel Mobile 313

Ecommerce Platforms

OCTOBER 26, 2021

The solution is relevant to both B2B and B2C brands and can seamlessly replace or enhance your current integrations, processes, plugins, and systems. Contemporary customers demand targeted, relevant, and intuitive experiences when they opt for engaging with a particular business and brand on any front or channel. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. But what about personalization for B2B (business to business) sales? B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

Kibo

JANUARY 27, 2021

In 2021, B2B companies will be more reliant than ever on digital channels. Thanks to the pandemic, the evolution of B2B sales toward digital accelerated rapidly. With trade shows and other in-person sales opportunities canceled, B2B ecommerce took the lead. Higher Expectations for a Complex B2B Buyer Journey.

eCommerce Platforms 115

eCommerce Platforms B2B Payment Services White Paper 115

Kissmetrics

AUGUST 6, 2021

Designed and executed well, it increases sales and, most importantly, improves your customer retention rates. This will help you know how effective your customer loyalty program is and how much work is needed to improve it. Running a hybrid B2B/B2C business? List Your Products On as Many Channels as Possible.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

GetElastic

OCTOBER 20, 2021

And, 67% of respondents surveyed were powering both B2B and B2C Digital Commerce as part of their strategy. especially relevant for B2B). We are constantly improving our systems to handle the ever-increasing needs of brands. We are constantly improving our systems to handle the ever-increasing needs of brands.

B2B 148

B2B B2C Demo Multi-channel 148

GetElastic

AUGUST 25, 2021

APIs can be described as the connective tissue that enables a multi-solution architecture to deliver business value. The outcome of this approach will help to reduce costs, create new re-usable components that were previously hardwired and ultimately improved efficiency of the business.

Payments 148

Payments Payment Services eCommerce Multi-channel 148

Groove

NOVEMBER 29, 2018

BigCommerce’s software is designed to improve every aspect of your online store. Their built in features drive traffic and revenue, taking both B2B and B2C businesses to the next level. supports both B2B and B2C. Omni-Channel Selling. The BigCommerce Channel Manager makes selling on multiple outlets simple.

BigCommerce 270

BigCommerce Payment Services Merchant Services Multi-channel 270

Ecommerce Platforms

MARCH 9, 2023

Zoho CRM supports: B2C companies : B2C companies with shorter customer lifecycles can access features like instant surveys, lead management, marketing automation and more. B2B companies : Zoho CRM supports B2B brands in maintaining and building stronger client relationships with deal tracking, payments, and reports.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Retail TouchPoints

MARCH 30, 2023

Retailers will need to be able to pivot quickly to keep up with changing regulations and evolving customer expectations, which means they must develop a 360-degree view of shoppers while understanding sources, expectations and regulations around privacy as they develop a “golden record” that can automate an improved customer experience.

POS 294

POS Omnichannel Webinar Point of Sale 294

BigCommerce

AUGUST 8, 2017

Most channels require significant lead time to yield an ROI (ex. Some channels yield quick results but not day in and day out (ex. And some channels are consistent but time consuming to dial in (ex. In 2017, there are 6 different social media channels where you can follow proven ad strategies and generate consistent ROI.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Ecommerce Platforms

APRIL 28, 2018

57% of B2B marketers say conversion rate is the most useful metric for analyzing landing page performance. Only 52% of companies and agencies that use landing pages also test them to find ways to improve conversions. B2B ecommerce sales are expected to outgrow B2C sales, reaching 6.7 (Fireclick/MarketingSherpa/com, 2014).

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Omnisend

MAY 24, 2023

Create a powerful email and SMS strategy with Omnisend Register today Channels used Omnisend supports email , SMS , and web push notifications. Another feature that makes Brevo one of the best Moosend alternatives is its multi-list subscription feature and integrated CRM. Moosend doesn’t integrate with Shopify and Wix.

Live Chat 78

Live Chat Shipping Costs Shopify eCommerce 78

Fabric

SEPTEMBER 12, 2023

Headless commerce lets brands deliver seamless experiences across sales channels, providing a consistent customer journey regardless of where and how a customer embarks upon it. Adopting headless and modular commerce helps brands reduce the total cost of ownership (TCO) and improves flexibility, functionality, and scalability.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

GetElastic

DECEMBER 29, 2021

Business-centric solution to manage multiple customer touchpoints across several channels (B2B, B2C, B2B2C, etc.). For example, experimenting with adding a voice-enabled chat bot or AR showrooms to test if they improve your conversion rates. Unmatched scalability with could-native architecture. Ready for the future?

eCommerce 147

eCommerce Mobile Multi-channel B2C 147

Ecommerce Platforms

AUGUST 7, 2019

Digital engagement to help you reach your customer on any channel from $75 per user per month. Omnichannel support: Make sure that you're ready to reach your customers on the channels that they love most with mobile messaging, social media, webchat, and more. Salesforce Sales and Service Cloud Pricing.

Payment Services 112

Payment Services Multi-channel Arts Management 112

Kissmetrics

MARCH 2, 2018

While that presents an opportunity in the form of reaching new customers with multi-channel strategies, it also creates an internal nightmare when it comes to managing it. Of course, finding a way to listen to multiple channels at the same time is difficult. Posting, liking, commenting and engaging on seven platforms?

Social Media 206

Social Media Multi-channel Channel SEO 206