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How B2B Companies Can Create B2C-like Experiences with a Multichannel Commerce Platform

ChannelAdvisor

B2B buyers today believe that making purchases for work should be as easy as making purchases for themselves. To provide this more B2C-like experience, B2B organizations must ensure products on their sites are easy to find, the purchasing process is seamless, and delivery is fast, flexible and reliable. .

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How B2B Companies Can Create B2C-like Experiences with a Multichannel Commerce Platform

ChannelAdvisor

B2B buyers today believe that making purchases for work should be as easy as making purchases for themselves. To provide this more B2C-like experience, B2B organizations must ensure products on their sites are easy to find, the purchasing process is seamless, and delivery is fast, flexible and reliable. .

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Multichannel Commerce Series: Connect to the Right Channels

ChannelAdvisor

This allows brands to diversify and increase resiliency in the face of economic downtimes and allows them to realize a number of other goals, including: Increased sales from the trust consumers place in direct brand relationships. The post Multichannel Commerce Series: Connect to the Right Channels appeared first on ChannelAdvisor.

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Multichannel Commerce Series: Connect to the Right Channels

ChannelAdvisor

This allows brands to diversify and increase resiliency in the face of economic downtimes and allows them to realize a number of other goals, including: Increased sales from the trust consumers place in direct brand relationships. The post Multichannel Commerce Series: Connect to the Right Channels appeared first on ChannelAdvisor.

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The Rise of B2B E-Commerce on Marketplaces

ChannelAdvisor

B2B marketplaces are more popular than ever and showing no signs of slowing. According to recent research by Digital Commerce 360 , collective sales on B2B marketplaces grew 130% year over year in 2021 to $56 billion, making them the fastest growing segment in B2B ecommerce. What is driving this growth?

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The Rise of B2B E-Commerce on Marketplaces

ChannelAdvisor

B2B marketplaces are more popular than ever and showing no signs of slowing. According to recent research by Digital Commerce 360 , collective sales on B2B marketplaces grew 130% year over year in 2021 to $56 billion, making them the fastest growing segment in B2B e-commerce. What is driving this growth?

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Best Customer Service Software

Kissmetrics

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System. So don’t buy them.

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